Lake Norman Chrysler Dodge Jeep Ram

Christa Cook was very professional, service work was completed before I anticipated, all staff at dealer were pleasant and friendly. completed before I anticipated, all staff at dealer were pleasant and friendly. More

Always treated with respect and with a sense of urgency at this dealership. Highly recommended at this dealership. Highly recommended More

Chuck is my favorite service guy. Keeps me informed at all times. I choose him every time I can Keeps me informed at all times. I choose him every time I can More

Service manager was great. Transportation to and from appointment was excellent thanks so much. Have a wonderful day Transportation to and from appointment was excellent thanks so much. Have a wonderful day More

Customer service and service department unprofessional and I will never bring my vehicle back. My vehicle wasn’t fixed was told it was fixed before I could get home I was having the same issues and I will never bring my vehicle back. My vehicle wasn’t fixed was told it was fixed before I could get home I was having the same issues More

Waiting forever to receive a warranty cancelation refund. I've been through this process several times before at other dealerships and it's never taking so long I've been through this process several times before at other dealerships and it's never taking so long More

I took my car into service for an oil change and an inspection. I was taken right away and received my car back in about a half hour. Speedy and competent service! While I was waiting, I checked out inspection. I was taken right away and received my car back in about a half hour. Speedy and competent service! While I was waiting, I checked out the new 300’s and got a trade in value for my car. More

Still waiting on the sales manager to call me back. I bought a 2020 Jeep Wrangler 2.5 months ago and we continue to have issues requiring repairs (rotors and battery) that should have been detected up I bought a 2020 Jeep Wrangler 2.5 months ago and we continue to have issues requiring repairs (rotors and battery) that should have been detected upon purchasing the vehicle. I am frustrated by my experience and am not getting a call back. That was my second Jeep purchased at this location and will certainly be my last. More

It would be nice if it was a little bit faster but I understand they’re very busy understand they’re very busy More

Very easy to do business with over the phone. Donnie was excellent and patient to work with,while waiting for my company to process the purchase. Donnie was excellent and patient to work with,while waiting for my company to process the purchase. More