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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Reviews
4.9
5,426 Reviews
Call Dealership (704) 755-6596
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20320 Chartown DR

Cornelius, NC

28031

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Showing 5,426 reviews

February 02, 2023

Service was performed quickly and efficiently; I was communicated with in a friendly and professional manner. I will continue to have my vehicle serviced here. More

by jcdsob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
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Feb 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review of your experience with our Service Department! We look forward to working with you more in the future!

February 01, 2023

Best 2 guys in the service center ever! !! You can rely on them to communicate and get the job done! More

by rmack4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore and Chad
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Feb 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for you rave review on our Commercial Team! We look forward to working with you more in the future!

February 01, 2023

I scheduled my truck for repair, my truck sat for 6 days before repair work started and zero communication till I showed up wondering what was going on. More

by dmontgomery911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal
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Feb 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review and thank you for providing us with the feedback we need to improve our customer experience going forward. Please accept our sincerest apologizes for this disappointing experience and know that we will be taking this review to our Service Management team to make improvements to our processes to ensure that these issues do not occur again going forward.

February 01, 2023

Always a good experience getting my car serviced here. Extremely helpful service techs. Thank you Jacob for your help More

by DHIMON.HINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
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Feb 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We look forward to working with you more in the future!

February 01, 2023

Service writer was very friendly and informative. Work was done in a reasonable amount of time. Enjoy the complimentary coffee and browsing showroom. More

by seanburns4425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
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Feb 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review!

January 31, 2023

Excellent customer service always from day one I will always let this dealership service my Rubicon More

by kieshagg90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Presta, Dan Gordon
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Feb 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for such a great review! We look forward to working with you and your Rubicon more in the future!

January 31, 2023

David Farley made my whole experience great! He knew the product very well. I usually hate dealing with car dealerships, but he made everything so easy! Thanks again David! More

by Smithmlee8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Farley, Grant Baker
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Jan 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

Feb 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We are so happy to hear David and our team made the process easy for you! Welcome to the Lake Norman CDJR family! We appreciate your business and look forward to working with you and your family for years to come.

January 31, 2023

We had a great experience! Everyone was very friendly! Our salesman went above and beyond! Really appreciated! Thank you! More

by brookealeah610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wright, Charles Koenig
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Jan 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a 5-star review.

Feb 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Great to hear you had such a great experience! Thank you for taking the time to leave us a 5-star review!

January 31, 2023

Salesman was wonderful. He listened to me and made sure I got the car that I needed More

by gavin070879
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Smith, Tom Robinson, Grant Baker
Report | Print
Jan 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you, Gavin!

January 31, 2023

It was quick and enjoyable. I felt they worked to get the vehicle I wanted More

by BRIANMOSS1003
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
Report | Print
Jan 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you, Brian!

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