Lake Norman Chrysler Dodge Jeep Ram

I have purchased multiple vehicles from Lake Norman Chrysler. I was looking for a used vehicle for my son and a new vehicle for myself. Mark was patient and took the time and attention to detail on bo Chrysler. I was looking for a used vehicle for my son and a new vehicle for myself. Mark was patient and took the time and attention to detail on both the used as well as the new car. Good experience and knowledgable and professional staff. More

Service advisor was on top of things and got me out the door fast. My appointment was actually my appointment. Couldn’t be happier. door fast. My appointment was actually my appointment. Couldn’t be happier. More

Great service and timely. Jacob was prompt and thorough with the service needed. Thanks, Chris Jacob was prompt and thorough with the service needed. Thanks, Chris More

My Jeep wouldn’t start one random morning but the screen and lights came on. I took it to get it looked at and they said it was the battery. Between the mechanic fees and the actual batter I paid $500. A and lights came on. I took it to get it looked at and they said it was the battery. Between the mechanic fees and the actual batter I paid $500. A little insane I thought, but hopefully it’s fixed as I’m pregnant and don’t want to be stranded somewhere. Fast forward to today, the “check engine” light came on. I called and told them if this is not something the mechanic should’ve caught since they “checked everything” a week prior. The lady that answered my call told me with an attitude this usually just means I need an oil change. Weird I thought, never had that come on for an oil change. She had an attitude and told me she would transfer me to the service guy that handled my car when I took it in. This guy told me that the light was not on last week so they wouldn’t haven been able to catch it a week prior. But again, they “checked everything”. He was also short and dismissive. Needless to say, I’ll never buy a car from here again, or service anything through them. Awful customer service, and made me feel like I was crazy for calling in about this, a week later. Disappointment is an understatement. More

Mark was amazing and I love working with him. He gets the job done and gets us at the door in a timely manner. We appreciate all his help and look forward to working with him again. We would reco He gets the job done and gets us at the door in a timely manner. We appreciate all his help and look forward to working with him again. We would recommend him to anyone. More

Arrived towards the end of the day, but they got me in and out as promised, with the car of my dreams. and out as promised, with the car of my dreams. More

Chuck found a few issues. He took care of everything very well. He is also going to give me a price on new tires when he has a chance. He took care of everything very well. He is also going to give me a price on new tires when he has a chance. More

I had a great experience. The staff and selection were excellent. I planned to only test drive but they had received the exact vehicle I was looking for that day so I drove it The staff and selection were excellent. I planned to only test drive but they had received the exact vehicle I was looking for that day so I drove it off the lot very happy. More

This dealership had a Great selection of vehicles and everyone was very nice, helpful and knowledgeable particularly Mark Mosayebi who sold me a Jeep Grand Cherokee. everyone was very nice, helpful and knowledgeable particularly Mark Mosayebi who sold me a Jeep Grand Cherokee. More

Very impressed/pleased/no complaints. Mike Burner went above and beyond to locate exactly what I was looking for and made the whole process from searching to pick up smoother than I imagi Mike Burner went above and beyond to locate exactly what I was looking for and made the whole process from searching to pick up smoother than I imagined buying a car could be. He kept me updated during the delivery process and had my Jeep Wrangler cleaned up, windows tinted, and ready waiting for me upon my arrival. He took time to show me all the things I needed to know and set me up on an app as well as suggested some groups to join for Jeep owners. Financing went smooth. Both Mike and Whitney from customer relations checked up on me on the following days to make sure all was well and I appreciate that. I feel at ease and well taken care of and expect that will remain the case while throughout my ownership. More