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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,662 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,662 reviews

February 19, 2023

I love this dealership. The waiting room is nice and clean and they offer free snacks and drinks. The staff is professional and explain everything. They wash my car after More

by PEP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney, Erik Hardin, Michelle Dellorso
Feb 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We hope to work with you more in the future!

February 18, 2023

The experience was great and I look forward to coming in again to be serviced More

by CARL.LYKES4584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Mar 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

February 18, 2023

Very helpful and honest. Were very understanding and got the job done while always keeping me informed. More

by JACOBK602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin, Ty Murrell
Mar 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

February 18, 2023

Excellent service would highly recommend. They we’re extremely helpful getting me back on the road More

by JEFF8859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Mar 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

February 18, 2023

As always, great experience, top-notch employees always willing to help and always willing to explain the problem down to the details More

by spunk149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Mar 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

February 17, 2023

Chris and his team did a great job meeting all the needs that we needed to get our new Ram!! Awesome experience Chris will be my man forever!! More

by acebullitt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Carnahan
Mar 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you! Welcome to the Lake Norman CDJR family!

February 16, 2023

Your Service has definitely gotten better in the past few month, Thanks to Ty. Keep up the good work. More

by johnnynicodeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Murrell
Feb 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your review! We hope to continue to improve and provide great service for all of our customers. We look forward to working with you more in the future!

February 16, 2023

This dealer has a lot of added fees to their deals. They have the highest dealer fee I've ever seen, in fact it was the deal breaker $975 dollar fee!!!! And the highest interest rates around!! I guess More

by rscamaro911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Wright, Charles Koenig
Feb 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize that we could not come to a mutual agreement on pricing. We wish you the best of luck in your search.

February 15, 2023

Did not have a compatible loaner vehicle was told that there were no others available, but when I complain that I didn’t have a compatible adapter, there were at least five cars other than the one they or More

by byrdsabrina0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Dellorso, Jacob Preston, Dan Gordon, Jason White
Feb 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review. We apologize that this service and the loaner vehicle was not satisfactory. We will meet with our team on making improvements to our process to ensure that this does not happen in the future.

February 15, 2023

If you are in the Charlotte region, do yourself and a favor and go see Willie Brown at Lake Norman Jeep. Genuinely a good person who wants the best for his customers and gives you space and time to make More

by wynsawyer
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brown, Grant Baker
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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