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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,663 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,663 reviews

February 15, 2023

Did not have a compatible loaner vehicle was told that there were no others available, but when I complain that I didn’t have a compatible adapter, there were at least five cars other than the one they or More

by byrdsabrina0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Dellorso, Jacob Preston, Dan Gordon, Jason White
Feb 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review. We apologize that this service and the loaner vehicle was not satisfactory. We will meet with our team on making improvements to our process to ensure that this does not happen in the future.

February 15, 2023

Everyone at dealer was helpful. The jeep/Chrysler care call center was clueless. Left hand didn't know what the right hand was doing More

by jbfprop522
Service Time
Recommend Dealer
Yes
Employees Worked With
Chuck Conner, Josh Shook
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 15, 2023

Willie was GREAT to work with! ! What a pleasure it was to deal with him! He went above and beyond to make my husband and I feel comfortable and at home. Our experience all around w More

by kathykrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Gibson, Willie Brown, Mark Wright
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 15, 2023

I have been to the Commercial part a handful of times. The guys are always friendly and helpful. The Technicians will come out and talk to you as well. All around hands down amazing place! More

by loworden92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Sal
Feb 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review of our Commercial Center! We look forward to working with you more in the future!

February 15, 2023

I had nice experience at the dealership. Maggie made my experience a pleasure experience. Thanks More

by starlene.davidson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 15, 2023

The process was quick how I like it. I value my time so that is what I liked most. More

by quianadixon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zorn, Donnie Clamon
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 14, 2023

Charles did not help us at all. We worked with Chris and he was great. More

by tcisom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Carnahan
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 14, 2023

Chuck the rep. and Damonte the mechanic were professional very well pleased .and done good. More

by krw0485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damonte 5 stars., Chuck Conner
Feb 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review!

February 14, 2023

Mark is the best there is. No need to go anywhere else. What a asset 🤩 More

by bansheebarb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The cat let me rub his belly. I am the cat whisperer!, Mark Mosayebi, John Cauble
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 14, 2023

Zach was a very helpful, and worked with me to make sure I was able to get a car when I needed one More

by andrewhanshaw89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zorn, Zach Josey
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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