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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,770 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,770 reviews

February 26, 2023

Fantastic service, Chris Carnhan and the entire team went above and beyond to ensure everything was taken care of and that all my expectations were met. More

by eeisen369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Carnahan, John Cauble
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 26, 2023

Mike the sale person was great and the dealer experience was good. Definitely would recommend More

by stevekwsm
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Burner
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 26, 2023

Service is fast, advisors are knowledgeable and courteous. Waiting area is clean. And it’s entertaining watching Mickey, the dealership mascot. More

by lynnch33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin, Dan Gordon
Feb 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for you great review and love for Mickey! We look forward to working with you more in the future!

February 26, 2023

I had been shopping for a new vehicle for a few months and had several unfortunate interactions. When i met Paul at Lake Norman he was absolutely awesome from the start! He listened and found exactly what More

by willieandhelga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Hardin, Paul Presta, Grant Baker
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 26, 2023

I don't see Sal's photo in the service department selection but Sal was great to work with, as usual. Sal makes my visit to the service department so easy and More

by jgrobinson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Feb 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review of Sal with our Commercial Center!

February 26, 2023

Overall great experience. Staff was very helpful and didn’t do the whole back and forth. Would definitely by another car from Donnie. More

by bryan.edwards1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Clamon
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 26, 2023

The dealership service department is always quick, reliable and professional to work to work with! I would recommend them to anyone with Chrysler, Dodge, Jeep or Ram vehicles when any service is need More

by JeepFan0126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
Feb 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

February 26, 2023

i would put zero stars if that was an option. Went in for battery light on, inspection and oil change. Did not get the inspection and was not told I didnt get the inspection and only found out More

by KARENSWEAT2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person I worked with is not listed
Feb 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review. I want to sincerely apologize for this incredibly disappointing experience. We would like to ask you to reach out to our Customer Relations team at hsmith@lakenormanchrysler.com to discuss this experience and your concerns further. Thank you again for taking the time to provide your feedback.

February 26, 2023

They kept me well informed. New part is excellent and works great. Thank you very much More

by STEAMINHUSKIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Feb 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review! So glad to hear that everything is operating as it should following the repair!

February 26, 2023

Great service great experience staff work well and efficiently to get you in and out fast More

by Rebekah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brown, Mark Wright
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