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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,663 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,663 reviews

February 10, 2023

Willie and Nate were amazing in helping me find what I wanted. This can be a taxing experience but they were able to make it a very pleasant one. More

by jcreid32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brown, Nathan York, Mark Wright
Feb 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review our dealership! We look forward to working with you for years to come. Welcome to the Lake Norman CDJR family!

February 10, 2023

Chuck went above and beyond to facilitate a great service experience for me! I will definitely be back to work with him! Thank you, Chuck!! More

by bridgetansbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Feb 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review! We look forward to working with you more in the future!

February 10, 2023

Very polite and professional. Treated me with respect, excellent customer service. Quality of workmanship was excellent. I will recommend. More

by irmurphy954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and Adam at Carolina Customs
Feb 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

February 10, 2023

Fast, prompt and easy to work with. The oil change appointment went just as they said it would. More

by ccaraballo122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 09, 2023

Horrible service, dishonest employee. Gave one price for a repair and the changed the price More

by SHAUNTABLANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason White
Feb 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review. We would like to discuss this with you further. If you would reach out to our Customer Relations team at hsmith@lakenormanchrysler.com, we would like to learn more about your experience.

February 09, 2023

Ty is awesome and always does a great job with servicing my vehicle as well as communicating. More

by carlton.amelia
Recommend Dealer
Yes
Employees Worked With
Ty Murrell
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 09, 2023

Very friendly knowledgeable staff at this dealership. Made buying a new car a pleasure. Everything was as I would expect and more. More

by petejeepster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi, Tony Zorn
Feb 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

February 09, 2023

I have purchased 3 vehicles from Gary. He and the dealership as a whole always goes above and beyond to make sure I have the best experience as possible. From selecting the best vehicle fo More

by mday2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Whitbeck, Mark Wright
Feb 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Wow! We are so excited to hear about your continued positive experiences! Thank you for being apart of the Lake Norman Chrysler family and your continued loyalty! We look forward to working with you more in the future!

February 09, 2023

Took car in to check oil leak. Diagnosis “found oil filter leaking. Tightened oil filter and topped off oil” . No charge for diagnostics because previous oil change had been with More

by DEBTRAVELCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane (?) newer employee, Dan Gordon
Feb 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review and allowing us the opportunity to make this right for you. We sincerely apologize for the disappointment that you experienced with the original visit and will use this as a training tool for our team to ensure that this does not occur again in the future.

February 09, 2023

The Service Department Team has done a great of servicing my Jeep Cherokee for several years now. It has more than 105,000 miles and is still running great. More

by jclowrance89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Chuck Conner
Feb 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your continued loyalty and great review! We look forward to working with you more in the future!

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