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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
5,662 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 27, 2021
As soon as we entered the door of the dealership it was a different vibe than anywhere else we had been. Everyone exceeded our expectations. Willie Brown was the best to work with, he treated us like family! different vibe than anywhere else we had been. Everyone exceeded our expectations. Willie Brown was the best to work with, he treated us like family!! Would highly recommend to anyone. More
by Beth
Employees Worked With
Willie Brown, Tony Zorn
October 16, 2021
Get experience all the way around. Maggie was very professional and pleasant. She answered all our questions with patience ahead of time. The travel to this dealership was 100% worth it. Great Sales t professional and pleasant. She answered all our questions with patience ahead of time. The travel to this dealership was 100% worth it. Great Sales team from Maggie to management and finance. None of them were pushy and simplest worked collectively to meet our needs and wants. More
by joyner.travis
Employees Worked With
Maggie Carrigan, Ken Jennings, Tim Carlson
October 14, 2021
The staff was awesome in getting me financing also with great deals on my truck. I would recommend this dealership to anyone that is looking for their next vehicle. They need to visit and talk to Maggie Ca great deals on my truck. I would recommend this dealership to anyone that is looking for their next vehicle. They need to visit and talk to Maggie Carrigan and then talk to John Cauble -finance manager. GREAT JOB More
by geraldreid1960
Employees Worked With
John Cauble, Maggie Carrigan, Willie Brown
October 14, 2021
Our entire experience from start to finish was fantastic! There was no pressure from anyone, it was truly an enjoyable car buying experience! Maggie, our sales person, was knowledgeable, easy to talk to, and There was no pressure from anyone, it was truly an enjoyable car buying experience! Maggie, our sales person, was knowledgeable, easy to talk to, and willing to do whatever she could to help us. The general manager was also wonderful and made everything as easy and smooth as possible. The coffee bar was an added plus! We will definitely be buying cars from Lake Norman Dodge/Jeep again!! More
by jaimiepeterson3
Employees Worked With
John in finance , Maggie Carrigan, Qwame Jackson
October 13, 2021
Without a doubt this service department is the worse I have ever experienced. From the service writer to the end product. Service took much longer, cost more, and wasn't complete. They replaced my batt have ever experienced. From the service writer to the end product. Service took much longer, cost more, and wasn't complete. They replaced my battery. A couple weeks later i look under the hood to see they never secured the battery into the battery compartment. All the hardware was still laying there. When i picked up my car as i drove away is see the low tire pressure light and low fuel light both on. Tell me no one noticed. Lack of care. My wheels after the front brakes being replaced were covered and filthy with hand prints and brake dust. Would have taken much effort to wipe clean or have detailed. All my floor mats were thrown into the passenger side of the front seat and left. A lack of quality all around. Will not recommend to anyone. More
by bwm67mustang
Employees Worked With
don't remember their names
October 09, 2021
Mark and the team was absolutely amazing! They made the process smooth and easy. They were very friendly and professional! I recommend them all the way! process smooth and easy. They were very friendly and professional! I recommend them all the way! More
by MekiaK
Employees Worked With
Mark Mosayebi
October 05, 2021
Understand in the time of Covid and supply chain chip shortages resulting in reduced inventory car dealers are facing new challenges. Never had a car dealer refuse to sell me a car before.! With cars in shortages resulting in reduced inventory car dealers are facing new challenges. Never had a car dealer refuse to sell me a car before.! With cars in short supply found the vehicle I was interested in at Lake Norman. As of today the vehicle is still in transit, but was told it should arrive on their lot within the next few days. Kept getting emails from the dealership promoting the vehicle, with tag lines like “ get in touch and make this vehicle yours today.” I expressed interest in buying through their Internet Sales rep. I live in Texas. Asked if I could buy and pick up the last week in October coinciding with an upcoming trip to the East Coast. After checking with a manager he told me no. I said I would wire the payment, his response company policy prohibits. I asked to speak to a sales manager, and one called, said I had to sign a contract for the deal to be done before wiring a payment. The last car I bought was a Tesla, four years ago, everything done on line, drivers license uploaded, payment done electronically, 15 minutes for pickup, tags and title delivered to my house. E commerce and even fax machines are apparently not part of Lake Norman Chrysler Dodge Jeep Ram business model in 2021. Why have an internet sales rep, if you won’t make sales over the internet? I admit I don’t understand the rationale for this business decision and I don’t have all the facts. Maybe the vehicle is earmarked for a local buyer? No one seemed willing to even discuss the possibilities of making a deal, once the answer was NO! A 20th century approach to doing business! More
by AusTex
Employees Worked With
Devin Considine Internet Rep and unidentified Sales Manager
