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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
5,371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 31, 2019
Horrible place I recently bought a Jeep from here and had the worst experience I have ever had. Classic bait and switch.. The offer that Ken and Tony gave me "myste I recently bought a Jeep from here and had the worst experience I have ever had. Classic bait and switch.. The offer that Ken and Tony gave me "mysteriously" disappeared when I went in to talk to Tim. They tried to tell me a different price for the trade in, and when I called them out on it, they "couldn't find the original" paper with the first offer. Then they finally fixed the trade in value, but went up on the cost of the vehicle??? Really??? Then I was told that add ons would only increase my monthly payment by $21, but wanted me to sign a paper saying it was $55. I tried to call and talk to the general manager Craig, left messages and never received a call back. One employee said he wasn't in the office, then another a few minutes later, said he was! What a joke. I will NEVER buy from Chrysler Jeep Dodge dealership again. STAY AWAY!!!! More
by jeepdriver
Employees Worked With
Kent Davis, Tony Reid, Tim Carlson
March 25, 2019
An Amazing Experience with Russell! Sunday morning, we walked into Lake Norman Chrysler Jeep Dodge car dealer in Cornelius with the intention of browsing the different vehicles offered f Sunday morning, we walked into Lake Norman Chrysler Jeep Dodge car dealer in Cornelius with the intention of browsing the different vehicles offered for my parents. Well, after two hours later, we walked out knowing we purchased a new 2019 Jeep Cherokee with all the bells and whistles including motorized seats for driver and passenger. Finally, my parents can enjoy the comforts of life including heated seats, and steering wheel. Since they will share the vehicle, they can now push a button that defaults to their seat adjustment preference. The vehicle also includes all the safety features one can imagine even the task of parallel parking for you. All of this was possible due to Russell! He possesses a positive non pressuring attitude with an overwhelming amount of knowledge and patience determining what is best for the customer. He listens to the needs and wants from the customer and finds the best affordable vehicle. His personal experience and knowledge of vehicles adds to the awesome experience! For one who claims to hate car salesman, I would not hesitate to recommend this place or person. Thank you for an awesome experience! More
by JoAnn Yodice
Employees Worked With
Russell Owen
March 24, 2019
Easy to work with Mark Mosayebi is the best salesman I have ever worked with. Straight talk with no pressure and no games. Mark listened to what I needed , found the pe Mark Mosayebi is the best salesman I have ever worked with. Straight talk with no pressure and no games. Mark listened to what I needed , found the perfect vehicle and got the deal I ask for. For the first time ever I actually enjoyed shopping for a vehicle. Thank you Mark. The dealership is lucky to have you and I will be back to see you for my next Jeep! I must also mention that management was so friendly laid back. The service department team members all work together and are on top of things. Standing in the middle of them as they worked so seemlessly on so many things was very impressive. More
by Lynnsyoung
Employees Worked With
Mark Mosayebi
March 20, 2019
im in love with my chevy. they really help you with your interest rate . nice people,very good prices on a used cars . they answered every question i ask them. i recommend th they really help you with your interest rate . nice people,very good prices on a used cars . they answered every question i ask them. i recommend them. More
by sandy1
Employees Worked With
Maggie Carrigan
March 14, 2019
Jeep purchase Worked with mark and Tim for my past 3 purchases. Makes the process easy! Would continue to go back. All aspects of service were top notch! Worked with mark and Tim for my past 3 purchases. Makes the process easy! Would continue to go back. All aspects of service were top notch! More
by Mrjay123
Employees Worked With
Mark Mosayebi, Tim Carlson
March 13, 2019
Amazing! Hands down First Class all around! Second time buying from this dealership and will always buy from here. Amazing owners! And first class serivice from Mark Mosayebi! Thank you for E Second time buying from this dealership and will always buy from here. Amazing owners! And first class serivice from Mark Mosayebi! Thank you for Everything LKN Chrysler Jeep and Jeep and Ram! Also service all around was excellent! More
by Sullivans05
Employees Worked With
Mark Mosayebi, Craig Smith, Tony Zorn, Josh Zickafoose
March 13, 2019
Great Experience Staff very knowledgable and not pushy. They listen to what you want and give you exactly that. On 3.12.19, I walked into the dealership and drove off Staff very knowledgable and not pushy. They listen to what you want and give you exactly that. On 3.12.19, I walked into the dealership and drove off in the exact car that I was following online. Jay Chavez was excellent to work with. More
by Mckenzie7
Employees Worked With
Jesus "Jay" Chavez, Josh Zickafoose
March 08, 2019
Unprofessional Writing this too provide a fair warning. Horrific experience. Salesperson unprofessional. First used wrangler he said I was 2k away w my trade. Ca Writing this too provide a fair warning. Horrific experience. Salesperson unprofessional. First used wrangler he said I was 2k away w my trade. Came into test drive sat down with finance guy said I was 5k away and was extremely condescending. I then made a deal verbally over the phone a week later with sales guy who told me it’s approved in which I left work early then calls me back when I’m on the way to say they sold the vehicle. Meanwhile the vehicle is still shown on their website. I will never do business with them and warn others not to as well. I could say a lot more but I’ve wasted enough time on this crap. More
by Carr1
Employees Worked With
Ken Jennings, Tony Reid
March 04, 2019
Great customer service! The customer service that my family received from Devin during our car purchase experience was excellent. He took the time to answer our questions an The customer service that my family received from Devin during our car purchase experience was excellent. He took the time to answer our questions and did not try to push us to make a purchase until we were comfortable with our choice. After making our choice, Josh was great to work with in the finance department. Our overall experience was excellent. More
by FurrFamilyof4
Employees Worked With
Devin Considine, Josh Zickafoose
March 03, 2019
Dishonest I was very interested in a few certified preowed Jeep wranglers this dealership had for sale mainly one in particular. I called and spoke with Bill Gi I was very interested in a few certified preowed Jeep wranglers this dealership had for sale mainly one in particular. I called and spoke with Bill Gibson which was helpful and nice with me, even saved the vehicle I was looking to buy because I lived 4 hours away. So once I got approved by my bank for a loan, my bank gave me a check for 26000 with 5.5% interest rate, which was perfect and within my budget, way better than the initial quote I was give 12% interest rate through the dealership. The Jeeps price was $25750 so after tax and fees it should be a little over $27000 but all I got approved for was $26000 so when I called back I was told that we can work out a deal (lies) so I drove 4hours down, test drove the vehicle with Eric peters who was very freindly and helpful and was impressed after the test drive. So we sat down to talk about the price with Nathan York not Bill who we really wanted to talk too but I guess he was busy. So I offered 26000 all I had for the Jeep and I told them my situation and basically got told xxxx “NO” that the dealership is losing “THOUSANDS”of dollars with that deal and its impossible,”REALLY!” In a real dealership who’s willing to help a customer who drove 4hours to get there with money in hand only 1 thousand off not “THOUSANDS,”Thats not a bad deal but when you got hungry commission sales man like Nathan who doesn’t care about the customers only himself you’re wasting your time. So I put my $26000 back in my pocket and walked out, the funny thing was that I told bill I was interested in a few jeep they had for a cheaper price and was ready to take a Jeep home that day but Nathan pushed me out the door and said “they’ll just give you a business card and say bye with that kind of deal.” So I guess my kind and money is not welcomed here, thanks Lake Norman Jeep! For wasting my time. You lost an easy sale. More
by Carguy
Employees Worked With
Bill Gibson , Nathan York, Eric Peters
