Lake Norman Chrysler Dodge Jeep Ram

I did not have a good experience. I went to get service done on my Dodge that I had bought from here and it was a mess. Nobody was wearing a mask inside and since the staff was not wearing masks during yet done on my Dodge that I had bought from here and it was a mess. Nobody was wearing a mask inside and since the staff was not wearing masks during yet another Covid spike, neither did the customers that I was surrounded by while waiting for my service to be finished. Now this is the only place I get my service done and my last service was less than 4000miles from the last and the last time my tires were rotated. I am telling this since nobody informed me last time that my tires were going to need to be replaced. This visit apparently the tires were bald and I was quoted almost 1200 for tires. Had I been informed at my last service with them and not blind sided by this information I would have done it. I feel like they were unprofessional and the atmosphere is not always friendly when you are a female going alone to get your car taken care of. I will not return for maintance even though I have a maintance plan with this dealership for my car. More

I had a great experience. Everyone was friendly and helpful. Also straight forward which was much appreciated. Pat was engaged and listened to me which was refreshing. The resident cat, clean/accessibl helpful. Also straight forward which was much appreciated. Pat was engaged and listened to me which was refreshing. The resident cat, clean/accessible bathrooms, and variety of snacks were a nice touch. I look forward to working with this dealership in the years to come. More

Very pleased with the buying process and professionalism. Pat was very knowledgeable and helpful without the high pressure sales pitch. Would recommend to others. Pat was very knowledgeable and helpful without the high pressure sales pitch. Would recommend to others. More

It’s always a pleasure to work with Maggie. This is our 4th Jeep purchase, and Maggie makes the process easy and enjoyable. 4th Jeep purchase, and Maggie makes the process easy and enjoyable. More

Great service. Did not feel pressure to buy. Willing to show lots of options. Ensured all set up was complete before leaving dealership. show lots of options. Ensured all set up was complete before leaving dealership. More

Our car-buying experience at Lake Norman Chrysler Dodge Jeep Ram was excellent. Maggie was great and very helpful and John in the finance department worked hard to get us a good rate. The facility was top Jeep Ram was excellent. Maggie was great and very helpful and John in the finance department worked hard to get us a good rate. The facility was top notch and everyone was very friendly. If you are in the market for a new or used car, go see Maggie! She is the best. More

I wasn't in the market to purchase a vehicle, but I was trying to sell my RAM 1500 that only had a few thousand miles on it. I tried Carmax and Carvana. Carmax took an hour inspecting my vehicle and Carvan trying to sell my RAM 1500 that only had a few thousand miles on it. I tried Carmax and Carvana. Carmax took an hour inspecting my vehicle and Carvana needed three days to get back to me because my vehicle required a manual appraisal. So, I called Lake Norman CDJR late on a Tuesday. Tom Robinson was helpful and professional in answering my questions and scheduling a meeting with Nate York the next day. Once I arrived at the dealership, I had a written quote in about 10 minutes and that quote was better than what I was offered from Carmax and Carvana. It was a no-brainer to sell them my RAM 1500. It's great (and often rare) to get that level of quick, professional, and friendly service. They will be my first call the next time I'm in the market for a new or used vehicle. More

This is my second purchase from Lake Norman Chrysler Dodge Jeep Ram and I was not disappointed! Mark Mosayebi did a fantastic job! They found me an amazing interest rate and I was in and out pretty quic Dodge Jeep Ram and I was not disappointed! Mark Mosayebi did a fantastic job! They found me an amazing interest rate and I was in and out pretty quickly. Great selection and great pricing! Worth the drive from South Carolina! More

Maggie is awesome. I would recommend her to anyone. Definitely the best dealership I’ve ever been to. Definitely the best dealership I’ve ever been to. More

We Loved Maggie! She took the time to work around our budget and get us what we need. Maggie understood what we were looking for and how much we can spend. She gave us tons of options within our budget. budget and get us what we need. Maggie understood what we were looking for and how much we can spend. She gave us tons of options within our budget. She's a calm, relaxed confident, and very knowledgeable person. I would definitely recommend her to my friends & family for any future purchases. Omar & Noor More