Lake Norman Chrysler Dodge Jeep Ram

Excellent Buying Experience. I would like to thank Maggie (sales) and Josh (Finance). They were fantastic in assisting me with getting my mom a beautiful car. Maggie picked up m I would like to thank Maggie (sales) and Josh (Finance). They were fantastic in assisting me with getting my mom a beautiful car. Maggie picked up my mom from the airport and Josh already had the paperwork ready for a 15 minute purchase. They were incredibly diligent in ensuring the car and the purchase was everything as promised. Very honest and transparent which is rare in the car dealership world. Awesome job guys!!! More

Issues Quickly Solved I bought a 2020 Jeep Cherokee Limited 4x4 and I love it! This car is everything I wanted and a joy to drive. LKN dealership gave me a good trade-in d I bought a 2020 Jeep Cherokee Limited 4x4 and I love it! This car is everything I wanted and a joy to drive. LKN dealership gave me a good trade-in deal on my old Mustang. The staff were courteous and helpful throughout the entire process, and when there was misunderstanding with the Chrysler Capital financing it was immediately resolved by the owner / manager himself. A warm, friendly environment with traditional family values. Thank you! More

Very positive people. Kind, willing & eager to help. Great environment and quick service. Really like this dealership. Enjoyed working with Donnie - very responsive & on his game. Great environment and quick service. Really like this dealership. Enjoyed working with Donnie - very responsive & on his game. More

Great experience I did my research for about a week and lake Norman Chrysler Dodge definitely had the best deal,I live in Matthews I went to Monroe, south Charlotte, I did my research for about a week and lake Norman Chrysler Dodge definitely had the best deal,I live in Matthews I went to Monroe, south Charlotte, Fort mill S.C. , Lake Norman Chrysler Dodge was definitely worth the drive,,I received a text from Kent, even though he was off that day he assured me the car was there I was looking at and it was available and to come on in, from the time I walked in the door the service was great, Sales person Maggie was so helpful, Nate was there offering me something to drink an assuring me they desired to meet my needs and get me what I wanted, the most surprising thing was when I went into the finance room, it had always in the past been the room of gloom, where the sharks come out, but instead I met Tim Carson , there was no presence sales, explained the paperwork, shook hands and the deal was pleasantly done, once again thanks to all the people at LakeNorman Chrysler dodge for a wonderful experience More

Excellent Service Maggie my sales lady was great and very professional!! She took care all of my concerns and made me very happy as buyer as she always does. I will be Maggie my sales lady was great and very professional!! She took care all of my concerns and made me very happy as buyer as she always does. I will be back again at Lake Norman Chrysler dodge Jeep as this was not my first purchase at this dealership. Thank you Maggie!! & lake Norman cdjr!!! More

Great experience and awesome truck! Maggie was easy to work with. My second truck purchase and I’ll be back again. Lake Norman has the inventory necessary to check all the boxes. Maggie was easy to work with. My second truck purchase and I’ll be back again. Lake Norman has the inventory necessary to check all the boxes. More

Search and recovery ! Everyone knows Lake Norman has the largest inventory of anyone in the region. And they take the time to go through all of those vehicles to find exac Everyone knows Lake Norman has the largest inventory of anyone in the region. And they take the time to go through all of those vehicles to find exactly what you want. Willie Brown was amazing! I actually spent the better part of three days with him, test driving different models, looking for the right color, the right interior etc. Not once did he ever get impatient with me. It was actually a fun experience. In the end I felt like that vehicle was built for me. J More

The salesman we worked with was great but everything else was awful! We bought a car from them and the second we drove it off the lot there was a problem. We brought it back and they said they’d fix it the was awful! We bought a car from them and the second we drove it off the lot there was a problem. We brought it back and they said they’d fix it the next day. The next day we got there and they said to come back later. Came back later and it took hours to fix even though it was a simple problem. Got the car back and there was a giant scratch across door. They said they’d fix it after two weeks of ignoring us. It took a whole week to get our car back and we were there waiting for an hour because they lost our keys. Then when we got the car back it was making an awful noise. Turns out the cars front rotors are completely destroyed and the front struts are leaking along with a problem with the back brakes. Which, by the way, the dealer had said they just fixed.. it’s going to cost us over $1,000 to fix the car. DO NOT BUY A CAR FROM THEM!!! More

Friendly Staff and Smooth Buying Experience!! I came in to Lake Norman Chrysler Jeep Dodge Ram to look at a few used models they had in stock today. All the staff were the nicest I've ever encount I came in to Lake Norman Chrysler Jeep Dodge Ram to look at a few used models they had in stock today. All the staff were the nicest I've ever encountered while searching for a new ride; we worked with Eric Peters and he was friendly and extremely knowledgeable - I never felt pushed in one direction or another and was given excellent and honest information during our test drives. I'd also like to add that I'm transgender and all of the staff I spoke to directly used my preferred pronouns despite my ID not being changed yet - I wasn't expecting it nor had I mentioned my preferences, but they realized it on their own and it was wonderful/much appreciated! Overall it was a fun and stress-free experience and I'm definitely going to send friends/family to the Lake Norman dealership next time they're in the market for a new/used car. More

Smooth experience Usually you stress a little going into a dealership thinking who you're dealing with may have motives benefiting themselves and not yourself, but not Usually you stress a little going into a dealership thinking who you're dealing with may have motives benefiting themselves and not yourself, but not here. I told them what I wanted and wasn't pushed in any other directions or tried to sold on anything I wasn't looking for. The whole experience was a breath of fresh air. Would recommend this place to anyone with similar fears of bad car salesman/woman. This place will surprise you. More