Lake Norman Chrysler Dodge Jeep Ram

This is the second Grand Cherokee Overland I’ve bought from Maggie. Both experiences have been great. Couldn’t ask for a more reasonable sales person. Made sure I was happy with the decision and the deal. from Maggie. Both experiences have been great. Couldn’t ask for a more reasonable sales person. Made sure I was happy with the decision and the deal. Communicated clearly and overall just a pleasure to do business with. In addition to sales, service has always been top notch. No complaints on my end. Completely satisfied with the experience. More

My experience has been superior to any other dealership I’ve been to. My sales rep Mark Mosayebi always took the time to advise me in the right direction, and even would respond after hours to any concerns I’ve been to. My sales rep Mark Mosayebi always took the time to advise me in the right direction, and even would respond after hours to any concerns I had when it came to getting the vehicle I really wanted. I am now a satisfied customer and would recommend him as a sales rep to anyone looking for their next vehicle purchase! More

Used Cherokee -1 Month, 4 Times in for Service. No Response I bought a "Certified Pre-Owned" 2016 Jeep Cherokee on 6/29. On 7/2 when I tried to leave my home, the parking brake would not release. I received e I bought a "Certified Pre-Owned" 2016 Jeep Cherokee on 6/29. On 7/2 when I tried to leave my home, the parking brake would not release. I received error messages saying "Stop/Start Not Available" and "Service Parking Brake". I was unable to move the car for several hours. We brought it to the service dept Friday 7/3, who checked for codes and found nothing wrong. It happened again that weekend with my husband, and we were not able to move the vehicle for several hours. We brought it back again that Monday and they kept it for a few days. Called me to come pick it up, and said they couldn't find anything wrong with it, but they checked the brake system and made sure the battery was fully charged. The error message came on AGAIN AS I LEFT THE PARKING LOT. Turned around and gave it back. I believe that was 7/9. This time the service dept had it for ~ a week. I was told they replaced a brake module, and everything should be fine now when I came to pick it up. Last week (7/22), 2 days after picking the car up and being told it was fixed, I got the same error message. I called and spoke to Brandon (service manager) and he told me to bring it back in. I have an appointment for Friday. This is the 4th time in the month I've had the vehicle that I've had to bring this thing back to the dealership. This is beyond frustrating. I have called the finance manager several times and left voicemails, but not received a response. I am approaching the end of the "30 Day Worry Free Guarantee" - and I am definitely worried. I have a car payment coming up for a vehicle I've barely been able to use and don't have any confidence it won't leave me stranded somewhere. I have wasted a substantial amount of time and effort on something that was supposed to be "Certified". Overall, this has been an extremely frustrating and disappointing experience. More

Mark Mosayebi at Lake Norman Chrysler Dodge Jeep Ram was awesome. I’ve been leasing cars for years and this was truly the fastest and easiest deal I have ever made. Super nice guy! If you’re looking for a awesome. I’ve been leasing cars for years and this was truly the fastest and easiest deal I have ever made. Super nice guy! If you’re looking for a new car go check him out! More

Grand Cherokee Mark was awesome! Seamless and quick process from start to finish. He made my trade-in and new purchase far and away the easiest car buying process I Mark was awesome! Seamless and quick process from start to finish. He made my trade-in and new purchase far and away the easiest car buying process I have experienced. Tony in finance was quick and made the usually mundane finance process extremely easy. More

2020 Dodge Durango RT I hate buying cars and both Maggie and Tony where 1st Class. Most of the transaction was done via the phone and email. I live in Ohio and reached ou I hate buying cars and both Maggie and Tony where 1st Class. Most of the transaction was done via the phone and email. I live in Ohio and reached out to other dealerships and told them all the same thing. Maggie was the first person to get back to me on both my trade-in and the price. There was no haggling on either parties part and the deal was done. More

Out with the old and in with the new! It was time to let go of the Jeep Commander and Maggie took care of us as we upgraded to the Jeep Grand Cherokee SRT! This is our fourth purchase from the dealership a go of the Jeep Commander and Maggie took care of us as we upgraded to the Jeep Grand Cherokee SRT! This is our fourth purchase from the dealership and we highly recommend them. More

Excellent service and I really appreciated the pricing and discounts I received . Will be doing more business there in the future . I would recommend them . and discounts I received . Will be doing more business there in the future . I would recommend them . More

Best car buying experience ever. I won't buy from anyone else. The sales team is really there to help with your car buying experience! else. The sales team is really there to help with your car buying experience! More

The staff was friendly and courteous, super fast and the buying process was a breeze. Thank you Maggie for a great experience with buying my first Jeep! buying process was a breeze. Thank you Maggie for a great experience with buying my first Jeep! More