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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
5,712 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 29, 2020
Maggie saved the day Maggie went the extra mile to help me get the vehicle I wanted. Knows her stuff too. I highly recommend you ask for her if your looking for a new vehi Maggie went the extra mile to help me get the vehicle I wanted. Knows her stuff too. I highly recommend you ask for her if your looking for a new vehicle. Tony in finance was great also. Got me in and out and a great personality. Great detail job on my Jeep too. More
by rdg99
Employees Worked With
Detail department , Maggie Carrigan, Tony Zorn
April 23, 2020
Mark was great to work with!! Found exactly what I wanted and answered all questions. Dealership took care of everything. Very welcoming to their customers. and answered all questions. Dealership took care of everything. Very welcoming to their customers. More
by Lmcsimmons
Employees Worked With
Mark Mosayebi, Tony Zorn
April 21, 2020
Mark was great. In and out in about an hour. Best price on a truck I could find. Easy to work with and they get a deal that works for you. Thanks again! on a truck I could find. Easy to work with and they get a deal that works for you. Thanks again! More
by Matt B
Employees Worked With
Mark Mosayebi, Tim Carlson
April 13, 2020
This dealership is great!! They worked with us and understood time was limited with three kids to come into the dealership. Maggie was wonderful and continues to ensure we are happy with our purchase. understood time was limited with three kids to come into the dealership. Maggie was wonderful and continues to ensure we are happy with our purchase. The sales team was great and the paper work was quick and easy. Highly recommend them to anyone. Thank you More
by Rahmey
Employees Worked With
Jack Salzman, Maggie Carrigan, Craig Smith, Qwame Jackson, Tim Carlson
April 11, 2020
I had stopped in a few times to look at trucks, Maggie helped every step of the way. I finally decided on one and the team made it happen. I will be returning for another purchase. helped every step of the way. I finally decided on one and the team made it happen. I will be returning for another purchase. More
by Philknowlestattoo
Employees Worked With
Maggie Carrigan
April 01, 2020
unkept promises but they addressed them and made it right Well I still have never received a return phone call, but I have to report that I received a check from Lake Norman Jeep addressing the trade discrepa Well I still have never received a return phone call, but I have to report that I received a check from Lake Norman Jeep addressing the trade discrepancy difference. It was unexpected but they did make that part right, and I'm here to give them credit for that. Thanks to them for doing that. They also sent corrected paperwork so that could get straightened out. Overall, not the experience I wanted to have, but in the end I will give them credit for fixing their mistakes. Original review: After ordering a jeep, they ordered the wrong options, completed the paperwork so incorrectly that the state treasurer couldn't use it, changed the dollars in the deal and when confronted said they would change the dollars back to what was agreed upon, then didn't. I left messages numerous times. Spoke to Ken twice, who said he'd fix it and call back. He never did. Received an email saying to call Craig if I wasn't satisfied, left messages for him, never heard back. Left numerous messages for Stephanie on trying to get the correct paperwork, she never returned my calls. This is the kind of shady, sloppy car dealership practice that you thought went away years ago, but it hasn't at Lake Norman Jeep. I would never let my daughter or any friends or family buy or do business here. More
by twogestalt
Employees Worked With
Mark Mosayebi, Stephanie Lang, Craig Smith, Ken Jennings, Tony Zorn
March 24, 2020
Fast and easy , excellent customer service. Buying process was under one and a half hours. This is the way car buying should be. Thank you. , excellent customer service. Buying process was under one and a half hours. This is the way car buying should be. Thank you. More
by MS
Employees Worked With
Mark Mosayebi
March 18, 2020
They made the process easy! Maggie helped a great deal getting me comfortable with the right vehicle. The finance people were courteous and made it easy to understand my deal getting me comfortable with the right vehicle. The finance people were courteous and made it easy to understand my deal More
by jlever
Employees Worked With
Maggie Carrigan, Tony Zorn
March 14, 2020
Excellent experience with everyone we encountered! Erik, Mark, Tim & Ken were all nice, friendly & helpful during our jeep buying experience! I would definitely recommend shopping at this dealership! Erik, Mark, Tim & Ken were all nice, friendly & helpful during our jeep buying experience! I would definitely recommend shopping at this dealership! We were happy with our purchase and the overall customer service experience. More
by Julie
Employees Worked With
Mark Mosayebi, Ken Jennings, Erik Hardin, Tim Carlson
March 12, 2020
Donnie was awesome through the whole process! I walked in knowing what I wanted (for the most part) and drove out with my 2020 White Sahara! Love my Jeep! Thanks Donnie! knowing what I wanted (for the most part) and drove out with my 2020 White Sahara! Love my Jeep! Thanks Donnie! More
by Msanders
Employees Worked With
Tony Zorn, Donnie Clamon
