Lake Norman Chrysler Dodge Jeep Ram

Awesome people, great prices We have bought 3 cars from Lake Norman Chrysler Dodge Jeep Ram, from the first purchase to this last one we have felt comfortable/relaxed in the buyin We have bought 3 cars from Lake Norman Chrysler Dodge Jeep Ram, from the first purchase to this last one we have felt comfortable/relaxed in the buying process along with no pressure in making a deal we didn’t want. Maggie and the team up there are the best! Very trustworthy and works to get you the best deal, would recommend these guys to anyone in the market for a new/used vehicle! More

Courtesy and respect... just kidding! Visited this dealership a few weeks back, on Memorial Day. Didn't have the best of experiences but brushed it off - that is until I received an email Visited this dealership a few weeks back, on Memorial Day. Didn't have the best of experiences but brushed it off - that is until I received an email from their "general manager" a couple days later, May 29th. It was of course an automated email thanking me for the visit and making sure I was "treated with courtesy and respect" and that I was given an opportunity to "have a hassle-free purchasing experience". Reading that email, I thought back to my experience and thought, "hey, since he sounds interested, I'll share". So I responded to him within a couple of hours, detailing why my experience on Memorial Day was not so great. It's been exactly 3 weeks - do you think I heard back? Nope. Since the GM doesn't care to follow-through with his own automated emails, I thought I'd leave here what I wrote him for others to understand how this place functions. Here's what I wrote him: "It took us close to an hour to reach the dealership that day as we live quite a ways from it. Upon arriving, I indicated which vehicle I was interested in but that I wasn't purchasing just yet as I'm shopping around. Upon requesting an appraisal for my vehicle, I was told you can't do it unless we're working on a specific deal. Considering an appraisal takes 5-10 mins, it felt like a shut down - "if you're not buying, we're not going to spend the time with you". Closer, local dealerships were happy to provide an appraisal regardless of circumstance and I now know where I stand with them once I'm ready to make the move. Since you guys are so far out, I don't see us making an additional trip up there anytime soon." Realistically, the above experience would have resulted in a 3-ish star rating (nice people but wasted time, gas, effort). But given the nature of the GM's email, really hoping we were "treated with courtesy and respect", then not caring to care - adds insult to injury. Hence, the 1 star. More

And there's another one!!! Per usual, Maggie & the staff at L.N. Jeep took care of us. My family has purchased several vehicles over the past 10 years from Maggie at Lake Norma Per usual, Maggie & the staff at L.N. Jeep took care of us. My family has purchased several vehicles over the past 10 years from Maggie at Lake Norman Jeep. I have 3 other Jeep dealerships closer to my home, but will always return to Maggie and the folks at L.N. Jeep. Thanks again Maggie, and until next time!!! Chuck & Kelly More

Jeep Wrangler My wife had been looking at Jeep Wranglers for several months and she finally found one at Lake Norman Chrysler Jeep Dodge that she wanted to go test My wife had been looking at Jeep Wranglers for several months and she finally found one at Lake Norman Chrysler Jeep Dodge that she wanted to go test drive. I reached out to Willie Brown to get some additional information on the Jeep before we came to look at it and he went above and beyond in communicating with me, he even sent me a personal walk around video of the Jeep prior to us coming up and taking it for a test drive. Once we arrived at the dealership Willie met us and had the car ready to go. He showed us in detail how the soft top worked, how to take the windows out and gave us all the info we needed about the Jeep. Willie was very professional during the entire process and was very easy to work with. We never felt pressured to make a purchase but when we did Willie was willing to work with us to get the best deal. I would highly recommend Willie Brown and Lake Norman Chrysler Jeep Dodge to anyone that is looking for a new or used car. More

Great customer service Haleigh our service advisor was wonderful to work with. We brought our Grand Cherokee in for recall service. We realized we needed our vehicle back fa Haleigh our service advisor was wonderful to work with. We brought our Grand Cherokee in for recall service. We realized we needed our vehicle back faster than we planned. Haleigh went out of her way to keep in touch with us and get the job done quickly. She is very friendly and if she didn't have an answer to our questions, she found the answer. Noreen, who made the appointment for us, was also very friendly and patient answering our questions. More

Marianna Warren Review I just purchased my new 2019 Grand Cherokee from Lake Norman Chrysler Jeep Dodge and Ram and I was very pleased with the help and service that was pro I just purchased my new 2019 Grand Cherokee from Lake Norman Chrysler Jeep Dodge and Ram and I was very pleased with the help and service that was provided while taking care of what needs to be taken care of when purchasing a new car. The care that we received and all of the help made things a little less stressful. As we all know purchasing a new car takes some time from you but at Lake Norman it was at a much faster pace than other places I have been to. More

Pleasant to work with and very professional. Mark and Mike gave us amazing service. They were very professional and helped us to find our perfect Jeep Cherokee! They were not pushy and listened t Mark and Mike gave us amazing service. They were very professional and helped us to find our perfect Jeep Cherokee! They were not pushy and listened to our car buying needs. They are knowledgeable and honest as well which was a big plus for us when looking for a new car. I highly recommend them! More