Lake Norman Chrysler Dodge Jeep Ram

Pre-owned vehicle purchase. My experience was positive at Lake Norman Chrysler Jeep Dodge Ram. Sales Associate, William Lafon was pleasant and knowledgeable. I didn't feel pressu My experience was positive at Lake Norman Chrysler Jeep Dodge Ram. Sales Associate, William Lafon was pleasant and knowledgeable. I didn't feel pressured was able to get answers to all my questions in a timely manner. Even after the sale, William delivered the vehicle to my home which was an added bonus and saved me from having to make an additional trip back to the dealership. Finance Manager, Chris Motrynczuk worked to get me the best interest rate possible and to ensure I had the warranty coverage I needed. Thanks for everything. I love the vehicle so far! More

Liars. Poor Salesman tricks. My experience with Lake Norman CDJR was overall very terrible. They are bunch of crooked liars and play very cheap tricks to suck your hard earned My experience with Lake Norman CDJR was overall very terrible. They are bunch of crooked liars and play very cheap tricks to suck your hard earned money. I am not the one who care to give reviews much, but this experience was so bad that I want someone who plans to go there to at least get mentally prepared about what they might get into. So, I wanted to either buy an SXT plus or lease an R/T. It all started when I called Mr. Willie Brown, sales rep at Lake Norman, he said that car is available and you can come over to have a look. I went down there which is 40 miles away. When I was looking at the car he came to me and said it got sold out and he wasn’t sure. I gave benefit of doubt and started looking at my other option which is leasing an R/T manual transmission. It took me a few a days talking over phone and email with people over Lake Norman to finalize the deal. His Manager, Mr. Nathan called me and finalized a deal at a price we both agreed on (of course there were many other things I sacrificed like free service and oil change, as he said they can’t afford to give that). one day before when I was suppose to get the car, I filled in their application form, gave my SSN and all the information so they can verify the credit. Day before the final purchase I talked to Mr. Brown to double check if all the information checks out and our deal is still what we talked about. He gave me rock solid assurance that everything is same as what we talked about you just come here tomorrow and drive the car back home. I got my friend to drive me there it’s more than 1hr drive one side. Sales man showed me the car we took a test drive and during the time of paper work his manager (same guy who initially finalized the deal) started doing last minute negotiation and changed my lease value to 425$ from 380$ by saying that I fall in tier 2 category and they cannot do 380$ anymore. Then they had us waited there for around 2 hours during that time asked to see photo of my SSN and what not. I literally had to send the receptionist in to check whats happening because everybody started ignoring us. It was such a disappointment and I have never been lied to so much in my life. They literally tried to just get me there by lying as much they could. Wasted my time, money and played with my emotions. Guess what few weeks later I got my credit report and it was still 750 which is definitely tier 1. Disclaimer: If you are not the one who cares about your money then it’s the perfect place for you. More

New Jeep Wrangler Unlimited Rubicon Great service finding the perfect Jeep Rubicon on short notice. He was also very helpful with customizing it as well. Overall a great experience wo Great service finding the perfect Jeep Rubicon on short notice. He was also very helpful with customizing it as well. Overall a great experience working with Devin! More

Finding a Jewel I went to search the area via the internet for an Audi. After scrolling for about 30mins I found the Audi A4 at Lake Norman CJD. I called and was conn I went to search the area via the internet for an Audi. After scrolling for about 30mins I found the Audi A4 at Lake Norman CJD. I called and was connected with Maggie. The rest is history! Her professionalism, customer service and my experience were overall outstanding! I recommend asking for her as she is a seasoned salesperson who deserves a raise, award or the key to the city! This is the second vehicle I’ve purchased from this dealership. So ponder that! More

Shopping for a Ram 1500 and left with the Ram and a Jeep GC We decided to trade in our 2016 Land Rover LR4 for a Ram 1500 so we could tow a camper but ended up buying the Ram 1500 and a Jeep Grand Cherokee. Our We decided to trade in our 2016 Land Rover LR4 for a Ram 1500 so we could tow a camper but ended up buying the Ram 1500 and a Jeep Grand Cherokee. Our sales consultant Devin Considine and finance manger Tim Carlson were awesome to work with. I would highly recommend Lake Norman and Devin and Tim. More

No hassle and even a full tank of gas I found a GMC Acadia that I was really interested in but it was two hours away from my house but I am glad that I drove down to Lake Norman Chrysler I found a GMC Acadia that I was really interested in but it was two hours away from my house but I am glad that I drove down to Lake Norman Chrysler dodge the vehicle was exactly as they described Kent was out there within a minute of me getting there as I had already talk to him on the phone we worked out our deal and then I went back to see Chris the finance manager everything went like clockwork he explained everything that I signed an answered any questions. I was surprised when I pulled up the first thing that can’t did was throw me the keys and said let’s go for a ride that’s all it took when we came back I wanted the car bad and even give me an extra on my trade-in as I knew I was underwater on the price of my Lexus I enjoy doing business with both Kent and Chris and would recommend them again and I have never bought a car where the dealership fills your gas tank what a surprise!!!!! More

Very Impressed We walked in with no expectations as we had just left a different dealership with nothing. Maggie immediately took us under her wing and set us up wit We walked in with no expectations as we had just left a different dealership with nothing. Maggie immediately took us under her wing and set us up with the car of my dreams. We were never pushed into anything, she listened to us and went at OUR pace. Needless to say I am now a “lifer”! Chris in finance was amazing as well, I will never go anywhere else! Truly amazing experience! More

One of the best experiences I’ve had Devin and the staff were great to work with. I would highly recommend them to any of my friends and family. Devin had everything ready for me when I g Devin and the staff were great to work with. I would highly recommend them to any of my friends and family. Devin had everything ready for me when I got here and made the experience much easier More

Excellent Hospitality!!! I had an excellent first time experience buying my car from Lake Norman Chrysler Jeep Dodge. There was no harrasment from the sales team. I found my c I had an excellent first time experience buying my car from Lake Norman Chrysler Jeep Dodge. There was no harrasment from the sales team. I found my care online, walked in and asked the receptionist in the sales tower if it was available. She immediately introduced me to my sales person Maggie! She jumped at the opportunity to show me my new used car. She was prompt, very friendly and knowledgeable to get me the best deal on my new purchase. I would recommend this dealership to anyone! Thanks Maggie!!! More

Great Sales woman stayed passed closing to assist us, then the weather was bad so we agreed to come back the next day. She was friendly, and listened to wha Sales woman stayed passed closing to assist us, then the weather was bad so we agreed to come back the next day. She was friendly, and listened to what we were looking for. More