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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
5,774 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,774 reviews
July 11, 2018
Fair and No Pressure We drove 3 hours because of a Jeep we saw on line and we were not sorry that we did. When we got there our salesperson, Jamar, gave us his full atten We drove 3 hours because of a Jeep we saw on line and we were not sorry that we did. When we got there our salesperson, Jamar, gave us his full attention and time. We were with him a good 3 hours. He helped us with negotiations to get the best trade we could get - we had already done our homework and knew what our trade was worth and they offered more to get the deal done. This dealership is fair, honest and never pressured us at any time. Thank you for making a usually stressful experience so pleasant. Don & Jo Ann More
by jojop123
Employees Worked With
The lady at the front desk that took our check was so friendly. She is a great asset at the front desk., Jamar Grant
July 07, 2018
2018 Jeep Cherokee Dean was knowledgeable and a pleasure to work with. He did not push or pressure my wife and I into the purchase of a 2018 Jeep Grand Cherokee. Highly Dean was knowledgeable and a pleasure to work with. He did not push or pressure my wife and I into the purchase of a 2018 Jeep Grand Cherokee. Highly recommended., More
by randy
Employees Worked With
Dean Corbitt
July 03, 2018
My New Jeep !!! I selected my salesperson based on the reviews on the dealerships website. When I walked into the sales floor, I asked if "Maggie" was available...ha I selected my salesperson based on the reviews on the dealerships website. When I walked into the sales floor, I asked if "Maggie" was available...having never met her before, I wasn't sure how the deal would go. EVERYTHING went AS Expected...Maggie went out of her way to see that I was completely satisfied, all concerns were addressed. Her patience and experience in dealing with customers like me that have been through the process MANY times impressed me. My advice to you is...have confidence in electing "Maggie" as your sales expert at this dealership. I LUV My New JEEP !!! Thank You Maggie. More
by CRUISER DON
Employees Worked With
Maggie Carrigan
July 03, 2018
Absolutely flawless. Maggie went to great lengths to make this a great experience. I drive cars until the wheels fall off, so do not have multiple dealer contact. However, Maggie went to great lengths to make this a great experience. I drive cars until the wheels fall off, so do not have multiple dealer contact. However, I have never had one as seamless as this. The entire staff was helpful and friendly. This team goes the extra mile to make purchasing a vehicle a pleasant experience. Thank you. More
by Bennett
Employees Worked With
Maggie Carrigan
June 30, 2018
Absolutely AMAZING!! Devin was amazing!! From start to finish he helped us with everything we needed! He was kind and spoke to us like actual people not just a customer. H Devin was amazing!! From start to finish he helped us with everything we needed! He was kind and spoke to us like actual people not just a customer. He worked with us to get the right set up for what we needed. He took his time with us and didn’t make us feel rushed or pressured to do anything we didn’t want to do. Tony our finance manager that we worked with was also so amazing! He went over everything with us and explained everything in great detail! He got us a stellar payment that we were comfortable with. The guys there are genuine people and really care about the customers. We loved our experience there! Will be forever coming there for all of our vehicle needs and will recommend to EVERYBODY! More
by hannahclaire05
Employees Worked With
Tony Zorn, Devin Considine
June 26, 2018
So.....BBB❤️Consumer affairs❤️ Buyers beware. Live in SC drove 2 1/2 hours one way 276 miles round trip. Salesman Tony Reid was great purchased 2018 Jeep Compass. Was issued a 30 da Buyers beware. Live in SC drove 2 1/2 hours one way 276 miles round trip. Salesman Tony Reid was great purchased 2018 Jeep Compass. Was issued a 30 day tag. 30 days later no license plate called dealership spoke to finance mgr Chris M, title clerk Jennifer. They claimed DMV in SC was running behind and was told I needed to purchase a 15 day tag or I could pay for the tags after I had already signed the contract where they were to take care of that so we purchase a 15 day tag to allow them more time. 15 day tag is expired call again spoke to Jennifer, and Tony Z who sent another 30 day tag overnight to buy more time. Again I was told to go to the DMV and purchase the tag and they would refund us. But I didn’t pay them for me to do their job. So today 6/25/18 after speaking to 6 different people through the process of this issue 56 days later we went to the DMV and paid for the tag plus a fine. Come to find out they didn’t title the vehicle till 6/6/18 per Brian Cramer who is one of the floor sales mgr(?) who claimed Craig Smith was his gm who is the sales director. GM is Qwame Jackson. However, after being jerked around for almost 60 days and constantly being lied to. How funny is it the dealership wants to mail us a check for the tag and fine plus $100. I guess they think that will resolve the issue. Nope. I signed the contract with agreement with dealership they take care of tags and we pay for the sc taxes. Once those papers are signed it is a legal binding contract. So Brian Cramer. I will never go to Lake Norman Chrysler Dodge Jeep Ram again. It’s funny how I purchased my Honda from Cadillac of Fayetteville NC and on the 30th day my tag was hand delivered to me. The trip was worth it for my son to help him purchase his first vehicle but never again will I go to this dealership. I have never known the dmv to send a dealership money back for tags they are responsible for(?) Jennifer! They are a bunch of fake rude no skills in customer service and people who think the public don’t know the loops or laws also people who speak above the customer and not allowing the customer to speak and pretty much belittling the customer. Mr. Salzman I do hope you address these issues in house because from my research this is not the first time this has happened to your customers by the staff there. I am not a happy customer. More
by SHuggins
Employees Worked With
Jennifer Patterson , Donna Mauney, Brian Cramer, Tony Zorn, Tony Reid, Chris Motrynczuk
June 20, 2018
GREAT EXPERIENCE...!!!!!! I had the pleasure of dealing with Mr. Willie Brown....He was so polite, patient and knowledgeable....he is definitely an asset to LAKE NORMAN CHRYSLE I had the pleasure of dealing with Mr. Willie Brown....He was so polite, patient and knowledgeable....he is definitely an asset to LAKE NORMAN CHRYSLER JEEP....I leased a new car and traded in my old one....Mr. Brown made the whole experience flow nicely.....without any stress...!!! Thank you Willie Brown More
by Melad17
Employees Worked With
Willie Brown
June 19, 2018
Service Jordan was excellent was excellent. Great to work with and he was very informant about what needed to be done and the time it would take to complete t Jordan was excellent was excellent. Great to work with and he was very informant about what needed to be done and the time it would take to complete the service. More
by dl704
Employees Worked With
Jordin Reedy
June 16, 2018
Newly weds, newly moved, new truck! We just moved to the area and decided to purchase a new vehicle! Maggie was so helpful and professional throughout the whole process. We are so happy We just moved to the area and decided to purchase a new vehicle! Maggie was so helpful and professional throughout the whole process. We are so happy with our new Ram 1500 BigHorn! We highly recommend Maggie and Lake Norman CDJR! More
by mnlewis
Employees Worked With
Maggie Carrigan
June 15, 2018
Maggie was the best There is a reason Maggie has been working at Lake Norman Jeep for so long. No pressure no drama easy transaction. Just the way I like a car purchase t There is a reason Maggie has been working at Lake Norman Jeep for so long. No pressure no drama easy transaction. Just the way I like a car purchase to be. More
by Theblackfalcon
Employees Worked With
Maggie Carrigan
