Lake Norman Chrysler Dodge Jeep Ram

Excellent Hospitality!!! I had an excellent first time experience buying my car from Lake Norman Chrysler Jeep Dodge. There was no harrasment from the sales team. I found my c I had an excellent first time experience buying my car from Lake Norman Chrysler Jeep Dodge. There was no harrasment from the sales team. I found my care online, walked in and asked the receptionist in the sales tower if it was available. She immediately introduced me to my sales person Maggie! She jumped at the opportunity to show me my new used car. She was prompt, very friendly and knowledgeable to get me the best deal on my new purchase. I would recommend this dealership to anyone! Thanks Maggie!!! More

One of the best experiences I’ve had Devin and the staff were great to work with. I would highly recommend them to any of my friends and family. Devin had everything ready for me when I g Devin and the staff were great to work with. I would highly recommend them to any of my friends and family. Devin had everything ready for me when I got here and made the experience much easier More

Great Sales woman stayed passed closing to assist us, then the weather was bad so we agreed to come back the next day. She was friendly, and listened to wha Sales woman stayed passed closing to assist us, then the weather was bad so we agreed to come back the next day. She was friendly, and listened to what we were looking for. More

The Best!!!!!!!! Lake Norman Chrysler Jeep Dodge Ram has a top notch salesman I want to brag about, and his name is Willie. Willie Brown is a tremendous man and knowle Lake Norman Chrysler Jeep Dodge Ram has a top notch salesman I want to brag about, and his name is Willie. Willie Brown is a tremendous man and knowledgeable salesman. He is genuinely friendly and caring and will go to every extent to help a customer. My wife says if there were more men around like Willie, the world would be a better place. In the finance department there is Tony Zorn. Tony is very friendly and helpful and a pleasure to speak with. Lake Norman Chrysler Jeep Dodge Ram is nothing less than the best dealership in the Charlotte area. You will not find a better staff and buying experience anywhere. Everyone is very friendly and treats you with respect. If you are looking for the best, go to Lake Norman and ask for Willie Brown, he is truly the best! More

Another great buy We came back to the dealership after buying a ram from Devin. We were on the search to buy a safe and more gas efficient vehicle. Devin showed us what We came back to the dealership after buying a ram from Devin. We were on the search to buy a safe and more gas efficient vehicle. Devin showed us what we needed and wanted just like our previous buy. The team made it easy for us to come in and leave with the car that day. Thank you so much for another great experience. More

Service Michelle took good care getting my truck repairs done and keeping me up to date. I have had some issues in the past with service, but Michelle has ma Michelle took good care getting my truck repairs done and keeping me up to date. I have had some issues in the past with service, but Michelle has made it a better experience. Nothing below is a reflection on Michelle other then her trying to make it right. For the mechanic that work on my truck they could have done a better job. After leaving the dealer ship I had a long trip and after hour into my trip all I could smell is anti-freeze. When I stopped to check I had anti-freeze all over my exhaust and the under side of my truck. All it would have taking was a wash down with a hose. After finding a shop in the mountains thank goodness there wasn't anything leaking. So I was a little MAD, never mind that they bent my $50 tag on the front of my truck. When I called Michelle and informed her what happen you could her the concern. She insured me that she would take care of things and to be sure this didn't happen again. More

Great Experience Sales associate Michael Burner did a fantastic job from start to finish providing excellent customer service and helping my family purchase a vehicle. Sales associate Michael Burner did a fantastic job from start to finish providing excellent customer service and helping my family purchase a vehicle. He made my entire family feel welcome and comfortable while we closed our deal. A big thanks to the entire Lake Norman team. More

Best customer service very helpful! We went In just to look around for a new truck and Dean Corbitt made sure to assure we get the best possible vehicle for our family! We love our new t We went In just to look around for a new truck and Dean Corbitt made sure to assure we get the best possible vehicle for our family! We love our new truck and the dealership helped us trade our old vehicle and got us out of negative equity. We were pleased with the way he worked with us to make sure we got what we wanted and In our budget range. Will definitely refer this dealership! More

NOT GOOD Hi my name is Narciso Cortes I have a 2015 Dodge eco diesel I brought the truck and because it was shaking they did a wheel balance that did not wor Hi my name is Narciso Cortes I have a 2015 Dodge eco diesel I brought the truck and because it was shaking they did a wheel balance that did not work or better explain maybe to just one tire because when I took it to another repair shop they checked all four tires and two of them were not properly balanced which I had to pay again to find the problem The second problem I told that the technician or the manager there that my truck in reverse was making a funny noise as I came out of the driveway I was told that the wheel well was the problem Their solution was to burn a hole in the wheel well because it was rubbing When I complained to the manager of this great work that they did I was told it was cheaper than replacing it and was sent home that way When I asked 2 get the truck serviced again I had to wait 3 / 4 week more! More

Professional and courteous My sales representative was very nice and she work very hard on a good deal at a price I can afford. She made sure all the features on my new vehicle My sales representative was very nice and she work very hard on a good deal at a price I can afford. She made sure all the features on my new vehicle work properly and I will be returning back in near future along with other potential buyers. Thanks!!! More