
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
Filter Reviews by Keyword
By Type
Showing 5,776 reviews
Maintenance (oil change & tire rotation) We've purchased 2 jeeps from LKN Chrysler and we bring them back to be serviced because you do a great job. Always fast and the staff is very polite a We've purchased 2 jeeps from LKN Chrysler and we bring them back to be serviced because you do a great job. Always fast and the staff is very polite and accommodating. Haleigh Lipford has been the service adviser I have worked with the past 2 visits and I cannot say enough about how polite, informative and knowledgeable she is. More
Great, friendly dealership Prompt response to all email and text communication. Well worth my 4 hour drive. Great deal. Friendly service and attentive staff. All around great e Prompt response to all email and text communication. Well worth my 4 hour drive. Great deal. Friendly service and attentive staff. All around great experience. More

Pleasure, Fun, Calm Maggie is great person for sales to people like me. Through, truthful, with an honest humor. . I like her. and I shall certainly expect to work with Maggie is great person for sales to people like me. Through, truthful, with an honest humor. . I like her. and I shall certainly expect to work with her again!. Casey in service worked with me thru a problem Wrangler that wasn't bought there. I'll insist he stay with me on 2018 Cherokee l bought today All in all lake norman has many good folks, I met a bunch. More
Poor Customer Service I contacted this dealership about a vehicle i was approved for but not at the rate i wanted so i was getting it in my mothers' name. I contacted the I contacted this dealership about a vehicle i was approved for but not at the rate i wanted so i was getting it in my mothers' name. I contacted the salesman to see if the vehicle was sold an hour prior to closing so i could submit another application, at which time he told me "yes mam" the vehicle was still available. Well, by the time they opened financed contacted us to tell us the vehicle was sold the day before. So, that tells me that David did not check to see if the vehicle was sold or not. He just told me what he knew i would believe. Then he said he would verify and call me back and he never did. So, i messaged him to see if it was truly sold and he Messaged back that it was...I felt like that was unprofessional. .guess i'll go back to Columbia. Thanks again David for your help! More

Best place to buy a vehicle My husband and I buy all of our vans from Lake Norman Chrysler! We have a company vehicle so we purchase a new van every 3 year!! Every time we purc My husband and I buy all of our vans from Lake Norman Chrysler! We have a company vehicle so we purchase a new van every 3 year!! Every time we purchase we go to see Maggie Carrigan. She listens to what we want and she either finds the vehicle or she will order a vehicle so we receive exactly what we want. This last vehicle was more challenging since we are very specific in what we wanted and we wanted the vehicle by the end of the year. When you order a vehicle, it takes a while for them to build it and Maggie was not sure that she would be able to have it in the dealership by the end of the year, especially with time off for Thanksgiving and Christmas. My husband and I are usually unavailable the last week and a half of December so that did not help with the timeline. She got Qwame Jackson involved and he started searching online to see what dealerships would have what we were looking for. Within a couple of days- we received a call and they had found the perfect vehicle! Thank you so much to Qwame and Maggie for making this happen and finding exactly what we wanted!!! More
Outstanding Mark was outstanding. I originally went to Gastonia Dodge Jeep to test drive a car. Believe me I did my homework. They were not willing to work with m Mark was outstanding. I originally went to Gastonia Dodge Jeep to test drive a car. Believe me I did my homework. They were not willing to work with me at all and understand that I had alot of negative equity but a trade and maybe some cash to bring to the table. I knew what I could and couldn't do and I also knew what I wanted. I emailed Reggie and Mark back and said I am still in the market....you willing to crunch this out with me? Mark rollled up his sleeves and did the deal. I felt comfortable. He went out of his way to get most of the stuff done so all I had to do was show up sign out and drive off. On a personal note, what a nice guy! Reggie came out to shake my hand. When signing the papers we offered everything we needed to know but not shoved down our throat. I even showed up two days later to pick up my second "FOB" past the time they would have been able to assist me but Mark found someone to stay late and get it done anyway! i WOULD DEFINITELY purchase from these guys again. More
recall The dealership has a very nice waiting area for the customers. The snack bar is a great amenity. My only recommendation is to have a bigger location The dealership has a very nice waiting area for the customers. The snack bar is a great amenity. My only recommendation is to have a bigger location with more bays for washing vehicles. It is not always convenient to come in the afternoon to get your car washed. The wait time for service is acceptable. The service advisors are very professional and personable. Thank you for a job well done! More
Used car I purchased car for my brother. It was a easy transaction. I arranged everything via phone and email. My brother test drove the car and we were don I purchased car for my brother. It was a easy transaction. I arranged everything via phone and email. My brother test drove the car and we were done. More

Shadows Jeep! This is our second purchase from Maggie Carrigan. What an awesome experience and our dog Shadow was here to pick it out and for the first ride. No This is our second purchase from Maggie Carrigan. What an awesome experience and our dog Shadow was here to pick it out and for the first ride. Not kidding.... I will always come back to see Maggie and Lake Norman Chrysler Jeep Dodge Patrick Hughes (Shadows Dad) More
New tires and an oil change I needed 4 new tires, a new battery and and oil change. I purchased my Jeep Grand Cherokee here and have had it serviced here consistently. I decide I needed 4 new tires, a new battery and and oil change. I purchased my Jeep Grand Cherokee here and have had it serviced here consistently. I decided to shop a bit to ensure good pricing. With estimate in hand from Service Professional Leah, I checked several competitors and found LKN to be the best. I returned at 3pm and Leah set me up. 2 hours later I departed with new tires, battery and an oil change. Leah kept me updated while I sat in the lounge reading a book. My car was washed and the bill was as estimated. More