Lake Norman Chrysler Dodge Jeep Ram

new ownwer of a 2016 Jeep Wrangler unlimited thanks to LKN! I shopped around for months on this vehicle. Nothing compares to the amazing customer service here. Willie Brown and everyone was great! My sales rep I shopped around for months on this vehicle. Nothing compares to the amazing customer service here. Willie Brown and everyone was great! My sales rep was Willie, the manager I worked with was Qwame, and Ervin in the finance department was awesome! Their priority was getting me the car I wanted with the best rates possible. I had a goal in mind and they helped me every step of the way. They made me feel at home and not pressured as some dealers do. Whether I was ready to purchase that day or months later, I was still considered a priority. I would recommend them to anyone in the market for a new Jeep, Chrysler, or Doge! I'm excited about my new Jeep Wrangler Sahara unlimited. If you're looking, go see Willie Brown. More

Dean Corbitt is a great salesperson Came into look at a used Dodge Ram 1500. Look being the operative word. With Dean's help and a little back and forth, drove it home that afternoon! Came into look at a used Dodge Ram 1500. Look being the operative word. With Dean's help and a little back and forth, drove it home that afternoon! More

Great experience I went in to test drive a Jeep and ended up going home with it. Dean was very knowledgable and helped the process move along in less than 3 hours! I L I went in to test drive a Jeep and ended up going home with it. Dean was very knowledgable and helped the process move along in less than 3 hours! I LOVE MY JEEP! Thanks, Dean! More

Sales team are really friendly. And I've used there service Awesome dealership. I will do business with them again! Overall experience was very professional and friendly. Will recommend to family and friends to Awesome dealership. I will do business with them again! Overall experience was very professional and friendly. Will recommend to family and friends to shop here. More

Recent Used Car Purchase! Purchased a used (barely) 2016 Town & Country minivan recently and everything at this dealership was great! Pretty quick which is a plus, everyone pol Purchased a used (barely) 2016 Town & Country minivan recently and everything at this dealership was great! Pretty quick which is a plus, everyone polite & best if all I got a great car! Randy our salesman was a very polite & knowledgeable man! How lucky for us to have had him yesterday! Would highly recommend Randy to anyone that wants a Chrysler!! More

Great employee assistance I contacted the dealership about a lost title from +6 years ago. The title department provided great assistance through the time I received the title I contacted the dealership about a lost title from +6 years ago. The title department provided great assistance through the time I received the title. More

Extra Mile I just love this place!!! This is our 6th car that we have purchased from Lake Norman CJDR, and they always amaze us by their superior customer servic I just love this place!!! This is our 6th car that we have purchased from Lake Norman CJDR, and they always amaze us by their superior customer service. We have worked with Willie each time and he is so awesome! Thank you all for always going the extra mile to make sure that we get the right car for our family. We heart you guys!! More

Uses sales gimmicks to bait you in Do not buy a car or truck from these people! I purchased a new Dodge Ram 1500 Crew Cab in 2014 under their "free tires for life" and "free oil changes Do not buy a car or truck from these people! I purchased a new Dodge Ram 1500 Crew Cab in 2014 under their "free tires for life" and "free oil changes for life" promo. After the first year they said I had to pay extra for synthetic oil, because that was what Dodge recommended. I payed the additional cost because I thought I had to, even though I supposedly had "free oil changes for life". They replaced my first set of tires around 40,000 miles, at which point they said I was putting excessive miles on the truck and that there might be issues if I continued with that kind of mileage. I didn't think mileage even mattered! Recently I called to get the next set of tires at around 70,000 miles, at which point they said they had discontinued the program - "free tires for life" and that they would have to speak with a manager to get it approved. A service manager called and said after reviewing the claim, they was going to have to decline the claim because I had driven to far between oil changes. I only get the oil changed when the truck gets down to 5% on the warning system, they said that didn't matter. I said the oil doesn't have anything to do with the tires, again, that doesn't matter. If I were you I would just choose a company that doesn't employ little sales tactics that "sound too good to be true!" The manager finally quit returning all my calls, so the customer service is terrible! More

Received new car with paint damage, bad tint job. We went to pick up new car, there was paint missing on rear door, white undercoating was visible, scratch about 1/4" wide and about 1" long, plus ripp We went to pick up new car, there was paint missing on rear door, white undercoating was visible, scratch about 1/4" wide and about 1" long, plus ripples in window tint. We were promised the door and tint would be fixed like new. Went back to pick up new car and tint was OK but saw they used a paint dabber to dab on paint. It looked terrible, so we left it again and the finally got it looking new. More