Lake Norman Chrysler Dodge Jeep Ram

Looking for the ULTIMATE PROFESSIONAL? Ask for John Raila!!! John's #1 Goal is to deliver a superb and unmatched, end-to-end SUPERIOR customer experience! John listens and is caring, trustworthy, does the right John's #1 Goal is to deliver a superb and unmatched, end-to-end SUPERIOR customer experience! John listens and is caring, trustworthy, does the right thing, is experienced and knowledgeable. Great personality. You'll love him! Ask for John Raila!!! More

Maggie was great and really took care of everything quickly. I love my new vehicle and will certainly be back in three years when my lease is up. Everyone was friendly and Maggie took great care of everything. I love my new vehicle and will certainly be back in three years when my lease is up. Everyone was friendly and Maggie took great care of everything. More

Service is fantastic! We bought a used Jeep Patriot and Willie was our salesman. He was wonderful! We had to wait a day to receive the car since we had private financin We bought a used Jeep Patriot and Willie was our salesman. He was wonderful! We had to wait a day to receive the car since we had private financing and instead of making us drive all the way back up to pick up the car he arranged for a delivery service which was extremely helpful since we both work. Additionally, we found out that the brakes were a little squeaky and Willie personally drove me a loaner car, picked up the Jeep and brought back to the dealer for service, and retuned it to us the next day with a whole new set of brakes. Highly recommend! Professional, speedy and responsive. Really appreciate everything. More

2016 grand Cherokee Excellent service! Got everything I wanted with my new purchase. Was able to meet all my needs! I love it and I'm so happy! Excellent service! Got everything I wanted with my new purchase. Was able to meet all my needs! I love it and I'm so happy! More

Willie Brown is the BEST Salesperson I have ever dealt with I have purchased both New and used vehickes for both business and personal use across brands and at dealerships across the Eastern United States. 18 n I have purchased both New and used vehickes for both business and personal use across brands and at dealerships across the Eastern United States. 18 new vehicles since 2001...NEVER Have I had such a pleasent purchase and after purchase experience. Lake Norman CJDR advertises Free Oil Changes for life, Free Car washes for life and most phenomenally FREE TIRES FOR LIFE .I seriously doubted they could or would follow through with this program. I never should have doubted this policy. Lake Norman just placed 4 BRAND NEW 265/70/20 tires on my truck after I questioned their wear during a routine oil change. Salesperson Willie Brown spoke to management and they approved my new tire installation. LAKE NORMAN paid 100% of the price of the tires. Lake Norman and Willie Brown just saved me an additional $600.00. I definitely recommend Lake Norman CJDR and Willie Brown for your next New or Used car purchase. More

Great experience Can't thank Maggie enough for all her time and effort helping me find the perfect car for me! I love my car! It was a great experience! Thank you agai Can't thank Maggie enough for all her time and effort helping me find the perfect car for me! I love my car! It was a great experience! Thank you again for taking the time to go over everything with me! More

The best The sales process once agin was one of the best and also the time it took for me to be done is still one of the fastest ! The sales process once agin was one of the best and also the time it took for me to be done is still one of the fastest ! More

Fantastic Experience Very happy with my 2015 Certified Jeep Trailhawk purchase from this dealership. I had been shopping around different dealerships for quite some time, Very happy with my 2015 Certified Jeep Trailhawk purchase from this dealership. I had been shopping around different dealerships for quite some time, even made it in to some of them in the area and was unimpressed with their customer service. Sam, my salesperson at Lake Norman Chrysler, went above and beyond to make sure I got the jeep that I wanted at a reasonable price. He helped me every step of the way and gave me a great price on my 2014 jeep cherokee latitude trade in. If you are considering purchasing a new or pre-owned vehicle please keep this dealership in mind. Sam was wonderful to work with and made the whole experience as simple and pleasant as possible. More

Thanks LKN CJDR & John Raila I could not have had a better experience at LKN Chrysler-Jeep-Dodge!!! I have been looking for a Jeep at a few dealerships closer to home and had zero I could not have had a better experience at LKN Chrysler-Jeep-Dodge!!! I have been looking for a Jeep at a few dealerships closer to home and had zero luck with anyone who wanted to help me or listen to me when I spoke. Needless to say things changed when I went to LKN Chrysler-Jeep-Dodge, I am so please with the welcoming I received from everyone especially John Raila and his expertise knowledge when it comes to Jeeps. He was able to answer every question I asked and never did I feel like I was being lied to or pushed to make a decision just to get a sale. I am very thankful and grateful for that experience and I don't see myself purchasing a vehicle from any other place. Thanks again LKN CDJR & John Raila!!! More

Lake Norman Cheysler Jeep Dodge Ram experience My experience at the Lake Norman Chrysler Jeep Dodge Ram was wonderful. Being nervous as a first time car buyer Maggie and other salesman were very we My experience at the Lake Norman Chrysler Jeep Dodge Ram was wonderful. Being nervous as a first time car buyer Maggie and other salesman were very welcoming and made us feel comfortable. Maggie was honest and had a loving personality. She made sure we were satisfied. She made me even more excited to join your dealership. More