Back

Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,770 Reviews

20320 Chartown DR

Cornelius, NC

28031

Directions

By Type

Showing 5,770 reviews

August 09, 2016

Awful experience Tried to sell a car that was $500 above book value with a broken seat and unsafe to ride in. Refused to work with us. More

by m222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Brown, Brian Cramer
Aug 12, 2016 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your feedback on your recent experience at our dealership. We realize that today’s consumers are aware that a specific vehicle’s value is determined by demand and availability, rather than what a dealer may have paid for that vehicle. We use real-time software that scans the market for similarly equipped vehicles with approximately the same mileage and condition with 250 miles to find the current market value of a vehicle. This happens multiple times per day and pricing is adjusted frequently, to ensure we offer the best price in the market at all times. Each vehicle that is presented for sale on our lot has gone through a 125-point inspection by one of our skilled service technicians, including all safety components, and any necessary repairs are performed prior to a vehicle being sold. I am sorry your experience did not match your expectations. We will continue to improve our processes so we can better meet your needs as well as other customers’ needs in the future.

July 25, 2016

Best car buying experience ever!!! This was a car buying experience that you hope to have anytime you walk into a dealership! Lake Norman Chysler and especially Maggie were extremely pr More

by Slider704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
July 25, 2016

Easiest shopping experience ever! Not only was everyone nice and helpful, but the owner is very committed to the community. Maggie has the best customer service attitude and skills! Gl More

by Pattykatelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan, Craig Smith, Ervin James
July 14, 2016

rubicon mania me and Jodi absolutely loved the experience of buying our new vehicle. Maggie was very helpful,courteous and fun to be around. I would definitely reco More

by rubicon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
July 13, 2016

GLAD WE STOPPED BY EVERYONE WE DEALT WITH AT THE DEALERSHIP WAS FRIENDLY AND HELPFUL IN GETTING US INTO A NEW TRUCK. THEY WORKED WITH US TO GET THE PAYMENT WE WANTED. More

by THE PRICE'S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
July 12, 2016

Honest, efficient, and friendly - what else can you ask for. I visited the dealership looking at a specific used Ram 1500. Upon arrival the original sales person I communicated with via email was busy helping an More

by Craig S
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Raila, Cory James
July 03, 2016

Extremely happy with my experience and purchase ! I just wanted to take a minute to rate my recent experience at Lake Norman Chrysler. As you can see I gave it 5 starts. This was a very smooth process More

by alondono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
June 30, 2016

2 New Vhicles in one month! Had a great experiecne working with salesperson Maggie Carrigan who sold me a Jeep Grand Cherokee . So great that we came back the next week and bough More

by beckmanhouse
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan, Cory James
June 29, 2016

"PERSONABLE" I had the pleasure of partnering with John Raila. Instead of dreading the process of finding a new car through a dealership, John's personability made More

by harmony walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Raila
June 16, 2016

Never Gave Up Lake Norman Chrysler Jeep Dodge Ram was one of the most welcoming dealerships I have ever walked into for a business transaction. I originally came to More

by cminton2248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan, Qwame Jackson, Jeff Carnahan, Brian Cramer
...
409
...