Lake Norman Chrysler Dodge Jeep Ram

Tracy Sherrill My experience with Lake Norman CJDR and salesman Tracy Sherrill was very easy and satisfying. I located the vehicle on the web site and was able to co My experience with Lake Norman CJDR and salesman Tracy Sherrill was very easy and satisfying. I located the vehicle on the web site and was able to confirm a very competitive price over the phone before visiting the dealership. Upon arrival I was treated with courtesy and with a staff that valued my time. I was in and out with the new vehicle in less than 90 minutes. I will be back! More

No problems. No pressure. Quick Service. Brian is very good salesperson. He listens to what you want and makes it happen for you. He makes sure that the vehicle you get is what you want. N Brian is very good salesperson. He listens to what you want and makes it happen for you. He makes sure that the vehicle you get is what you want. No pressure from him at all to make a sale. I drove away in a new vehicle in 3.5 hours which is the quickest process that I ever experienced at a dealership. It was a painless. More

Above and Beyond I have to give 5 stars to Brian Cramer! He went above and beyond to make sure I would be happy with my purchase. Never once did I feel pressured int I have to give 5 stars to Brian Cramer! He went above and beyond to make sure I would be happy with my purchase. Never once did I feel pressured into buying. I have looked at other dealerships who made me feel pressured into purchasing something I wasn't even sure I wanted. They were even able to help me get out of a vehicle that I still owed a good amount on. They actually gave me the most for my trade. Brian listened to the wants I had in a vehicle and also worked hard to have my payments where I was comfortable. He was a true pleasure to work with and I would recommend him and the dealership to my friends and family. More

Could not have been happier with the overall experience Maggie was incredible! My wife and I just recently purchased two vehicles from Maggie at Lake Norman Chrystler - 2015 Dodge Durango and a 2015 Jeep G Maggie was incredible! My wife and I just recently purchased two vehicles from Maggie at Lake Norman Chrystler - 2015 Dodge Durango and a 2015 Jeep Grand Cherokee. We could not have been happier with the overall experience. Originally we went there just to find a new vehicle for me, but Maggie was able to work out a great deal to pay off the last year remaining on my wife's vehicle too. Needless to say, we were more than pleased with how well Maggie listened to both of us, responsed via phone call and text message and the overall professionalism. This will not be our last time buying a vehicle from Maggie or Lake Norman Chrystler. More

Excellent! I'm very happy. Other dealers told me to wait a year or more , then come back. Bob Berg got me into a new jeep the same day. Thanks Lake Norman for your attention and Other dealers told me to wait a year or more , then come back. Bob Berg got me into a new jeep the same day. Thanks Lake Norman for your attention and help More

Purchasing my new Jeep Wrangler I did not know much about Jeeps when I got to the dealership, other than I wanted one! Tracey made it an awesome and easy experience for me! He took I did not know much about Jeeps when I got to the dealership, other than I wanted one! Tracey made it an awesome and easy experience for me! He took the time to explain whatever I asked, pick out the one that suited me best, then help me choose the best financing for me and my budget. While we were waiting for that he showed me all the "bells and whistles" and showed me how to take the top off and put it back on.... By the way, did I mention that it was about 100 degrees outside and the showroom ac was out?? Didn't matter, he stood out in the hot sun and we took the top off then put it back on. If Tracey is any indication of customer service I am looking forward to a long relationship with the dealership!! I really appreciate the time, effort and the "no hassle" demeanor!!! Overall "excellent" experience!! Thanks! Craig More

Deceived during purchase, wont try to resolve. I purchased a 2014 town and country that was certified pre-owned. Turns out it was not a Chrysler certified pre-owned, it was Lake Norman Chrysler ce I purchased a 2014 town and country that was certified pre-owned. Turns out it was not a Chrysler certified pre-owned, it was Lake Norman Chrysler certified pre owned. I feel deceived. The vehicle signs on the van never said Lake Norman certified, or Chrysler certified. They allow you the opportunity to make the leap on your own. Unless you know enough to ask you will make the natural leap that at a Chrysler deal you must be looking at a Chrysler certified pre-Owned. No Sir. When I started asking questions, they stopped returning my phone calls. Nice people. More

Very thorough and knowledgeable. Randy was very kind and easy to work with. He was very knowledgeable and thorough. Enjoyed working with him. I will recommend him to others in the Randy was very kind and easy to work with. He was very knowledgeable and thorough. Enjoyed working with him. I will recommend him to others in the future. More

Thanks Brian Cramer for your excellent service I recently purchased a newly used 2015 Jeep Wrangler Unlimited from Lake Norman Chrysler Jeep Dodge Ram, and the service I received from great. I fou I recently purchased a newly used 2015 Jeep Wrangler Unlimited from Lake Norman Chrysler Jeep Dodge Ram, and the service I received from great. I found the vehicle on their online website, and I called and spoke the salesperson (Brian Cramer) over the phone. I arrived the next day to the dealership, and the final details were handled by Brian and the team, and I was on my way with a couple of hours. I've purchased many cars in my time, and this was the most efficient experience I've had by far. Great job to Brian, and thanks to him and the team for making this such a hassle free experience. More

Excellent new car buying experience My 5th car from this dealer since 1995 and sales staff Tony and Bob never fails to amaze me friendly knowledgeable and professional simply great folks My 5th car from this dealer since 1995 and sales staff Tony and Bob never fails to amaze me friendly knowledgeable and professional simply great folks More