Lake Norman Chrysler Dodge Jeep Ram

Drew is the man! I purchased a used Jeep at another dealership and Drew still treated me as if I purchased from him. I had a few scheduled mileage services and Drew go I purchased a used Jeep at another dealership and Drew still treated me as if I purchased from him. I had a few scheduled mileage services and Drew got some information from me to determine how intensive of a service I needed. I appreciate how he treats every situation different and isn't there to just gouge me with every service possible. If a manager position ever opens up, I would hope Drew is a strong contender. More

We Love Willie Brown! I purchased my 2007 Honda Accord from Willie Brown. He was very professional, and helpful. He wanted to make sure I didn't have to wait long for the p I purchased my 2007 Honda Accord from Willie Brown. He was very professional, and helpful. He wanted to make sure I didn't have to wait long for the paperwork in finance. He had everything ready for me to sign by the time I walked in to pick up my car! I would definitely recommend Willie Brown and Lake Norman Chrysler to all my friends! More

Overall fantastic Joshua in the financial department (?) was quick to get defensive when we didn't agree on the extended warranty. He argued back and forth if that woul Joshua in the financial department (?) was quick to get defensive when we didn't agree on the extended warranty. He argued back and forth if that would've been my first stop in the dealership I would've gone elsewhere. However Tracy Sherrill was very easy to deal with he listened to everything I wanted and that's exactly what I got. Tracy has a great personality and I will be going back to him when I'm ready to trade or buy a new vehicle. A few men in the sales department came and told me congratulations and all seemed genuinely excited for me. I pointed out a man in their "lifer" t shirts and said I wanted one the man went back and brought me back that shirt! More

Awesome I worked with Jeff about 3 months ago and it was a great experience. He was very straight forward and worked with me to insure I was happy with the e I worked with Jeff about 3 months ago and it was a great experience. He was very straight forward and worked with me to insure I was happy with the entire buying experience. Other dealerships I had gone to forced me to come in to talk price and some even made me take several trips. In only thirty minutes over the phone with Jeff he answered all my questions and I gave him a deposit. I am hoping my Jeep will last for years to come, best rest assured when the time comes to purchase another I will be calling him again. Best car buying experience I ever had. Job well done, thanks! More

The best support for my commercial fleet As a small business owner of a Transportation company, vehicle maintenance for my fleet is incredibly important, as well as being cost effective, and As a small business owner of a Transportation company, vehicle maintenance for my fleet is incredibly important, as well as being cost effective, and I refuse to let anyone else touch my vehicles as we have been dealing with Robin Robinette and Stephanie Lang for years. They are quick and knowledgeable about service and the specific needs of a transportation fleet and always make us feel welcome and I can always send my guys in for work and know that they will be treated well and our vehicles are getting top service. We operate in Charlotte, but no distance would be too far to get this service which has had a direct influence on my success. More

Beyond Amazing I have been working with Brian since January in search for a new car. Originally, I was going to get the 2014 model of the Chrysler, but when I heard I have been working with Brian since January in search for a new car. Originally, I was going to get the 2014 model of the Chrysler, but when I heard the 2015 was better, I told Brian I would wait and comeback to get the car when it hit the floor. My insurance company sent me information about other dealerships and I went to see them, The knowledge that they shared did not compared to the information Brian knew and when I went back that Tuesday, I brought my car that day. My friend is looking to get a new car soon and I told her about Brian and forwarding her information over too him. More

Great to work with Brian I recently purchased a 2014 Dodge Challenger from Lake Norman and Brian Cramer made the experience fantastic. Brian was responsive and friendly. He wa I recently purchased a 2014 Dodge Challenger from Lake Norman and Brian Cramer made the experience fantastic. Brian was responsive and friendly. He was never pushy with me and he always got answers to my questions within the same day. He even helped me get in touch with the service department and set up a follow up appointment after one of my windows had an issue with the window tinting. Brian is top notch and I would recommend asking for him at Lake Norman! More

Awesome salesman From the time we entered into the dealership Mr. Willie made us feel so welcomed.He was patient and listened to our needs and did his very best to mak From the time we entered into the dealership Mr. Willie made us feel so welcomed.He was patient and listened to our needs and did his very best to make sure every need was met. Once we brought our jeep on Thursday we were so pleased and extra satisfied with our customer service we come back Friday to browse for my wife a car. But this time he made us feel like family.We told him what we were looking for and a what we needed and again he delivered. Because we were not able to finish and contact the necessary loan companies he said first thing in the morning I will have some numbers for you. He kept his word and called and it was right what we asked for.When aarrived at the dealership he had the car pulled up front ready to go!!! Willie is the GREATEST SALESMAN EVER..Thanks again Willie. More

Made truck buying easy Can't say enough good things about Tracy and Lake Norman they made buying a vehicle a great experience. Tracy did an excellent job of telling the feat Can't say enough good things about Tracy and Lake Norman they made buying a vehicle a great experience. Tracy did an excellent job of telling the features of the vehicle and was a no pressure sales person. I look forward to my next buying experience. More

Cherokee for the Win! Went into Lake Norman CJDR yesterday after having a bad experience at another CJDR dealership the previous day. We were approached by Maggie who showe Went into Lake Norman CJDR yesterday after having a bad experience at another CJDR dealership the previous day. We were approached by Maggie who showed us our options and answered all of our questions. She was very kind and helpful through the whole process. After my poor experience the day before, I was hesitant to try again. But Maggie worked hard to get us the deal we wanted. I couldn't be happier with my new Jeep Cherokee or the experience I had at Lake Norman CJDR with Maggie! More