Lake Norman Chrysler Dodge Jeep Ram

What a great experience with this dealership. They were extremely professional. We truly loved working with the sales professional. Really great service and very prompt. extremely professional. We truly loved working with the sales professional. Really great service and very prompt. More

Mark gets all tens he was awesome and I would definitely recommend him to a friend! He was well versed in the specs and answered every question without hesitation. recommend him to a friend! He was well versed in the specs and answered every question without hesitation. More

My son and I were looking for a used truck for his personal and business use. Tracy Sherrill was very helpful and worked quickly to give us all of the details about the Toyota Tundra that my son had personal and business use. Tracy Sherrill was very helpful and worked quickly to give us all of the details about the Toyota Tundra that my son had spotted in the lot. After a test drive and checking out the one-owner vehicle, we completed the paperwork, applied for financing and were approved. If it hadn't been late on a Friday, we would have been out the door with our beautiful new (okay, used) truck in record time. My son came by the next morning to pick up his clean, shiny, just inspected and gassed up new vehicle. During the process, the owner, Jack Salzman, checked in with us and offered any assistance we might need. It is great to see an owner of such a large and busy dealership so "on-site" and involved. I would definitely recommend Lake Norman Chrylser, Jeep, Dodge, Ram to any of my friends looking to purchase a new or used vehicle. Thanks for a great buying experience. More

We were greeted immediately at the door. Craig was very personable and took an interest in us and what we were searching for. He has a great connection with customers. There was no hint of being disingenu personable and took an interest in us and what we were searching for. He has a great connection with customers. There was no hint of being disingenuous or aggressive. Knowledgable about the vehicle for only working there ~ 2 months and he was candid about that and that he was still learning. When we opted for a different model due to price point there was no hassle and he and the team immediatley sought another option to keep us as customers. Brian was helpful in change out tags and getting vehicle ready as well. Maggie stayed around to see how the process was going as we were last to leave on a Sunday evening. She was orginially referred to us but was with a customer. christina was very personable and helpful in breaking down the financing process and was able to get us a lower monthly payment and extended warranty. We would recommend Lake Norman Jeep to anyone. Brian More

Very helpful. Samantha will go out of her way to ensure that superior customer service is achieved. When I have a question, I know that my question will be respected. Friendly, detail oriented, and analyti that superior customer service is achieved. When I have a question, I know that my question will be respected. Friendly, detail oriented, and analytical. More

Samantha was very friendly and definately went the extra mile to make sure I was informed and satisfied with the services performed and why they needed to be done. Great job mile to make sure I was informed and satisfied with the services performed and why they needed to be done. Great job More

Willie was great. Very friendly and informative. He took the time to work a deal that worked for me. Made the whole process easy and enjoyable. This is how you have a large dealership with customer focus. the time to work a deal that worked for me. Made the whole process easy and enjoyable. This is how you have a large dealership with customer focus. More

My Dodge Dakota would not go into gear(D, N, R) especially when it was cold. Took it to LKN Dodge, Sam took good care of me. They ordered the part and the truck was fixed by 1pm next day. especially when it was cold. Took it to LKN Dodge, Sam took good care of me. They ordered the part and the truck was fixed by 1pm next day. More

This is the fourth car I have leased/purchased from Lake Norman and Sam has helped me through each deal. I find him to be knowledgeable and ethical and most importantly, not too pushy. He is always able t Norman and Sam has helped me through each deal. I find him to be knowledgeable and ethical and most importantly, not too pushy. He is always able to match a car with my needs and my wallet. I appreciate Lake Norman for making this a positive experience, getting me and out quickly. Thanks for everything. More

I was referred to Lake Norman by a co-worker, whose family has several Jeeps. She raved about the service that they recieve at LN and I really wanted to get out of my BMW. I stopped by to see what they family has several Jeeps. She raved about the service that they recieve at LN and I really wanted to get out of my BMW. I stopped by to see what they had in stock, and was impressed with their service and honesty. Maggie was a great help and would recommend this dealership to anyone. Needless to say, the same night I left with a Patriot and was able to get out of my BMW with a payment I could afford. Thanks Maggie! More