Lake Norman Chrysler Dodge Jeep Ram

Fabulous service dept!!! Terry Naranch is excellent to deal with, extremely knowledgeable and gives way above average service. Russell Hasbrook has performed extensive work on my vehicles and friends and deal with, extremely knowledgeable and gives way above average service. Russell Hasbrook has performed extensive work on my vehicles and friends and always does an EXCELLENT job. He has rebuilt heads, rebuilt transmissions for friends I referred there, aa well as repairing virtually every system in one car or another of mine throughout the years. The combo of Terry and Russell makes dealing with repairs and maintenance stress free and worry free. I drive extensively and keep cars much longer than most. The service department is second to none, and I recommend them unconditionally. Dr Charles Cangemi Mooresville More

Tony was very helpful, and couldn't have been nicer. He made my first car buying experience quite pleasant. I arrived about half an hour before they were supposed to close, but they stayed late to accom He made my first car buying experience quite pleasant. I arrived about half an hour before they were supposed to close, but they stayed late to accomodate me. More

Terry at Lake Norman tells it to you straight. He doesn't sell work that I don't need and I trust him completely. He is always courteous and respectful and cares about my concerns and feelings. Ver doesn't sell work that I don't need and I trust him completely. He is always courteous and respectful and cares about my concerns and feelings. Very professional. More

I am completely satisfied how your service director Robin personally handled my service situation from start to finish. He did so professionally and on time. personally handled my service situation from start to finish. He did so professionally and on time. More

The owner of the dealership is a pleasure to work with and provided the best customer service. I will be returning to the dealership knowing the way he handles his business! and provided the best customer service. I will be returning to the dealership knowing the way he handles his business! More

The whole experience was terrific, from start to finish. Based on an online request, Mark picked out a couple of options that he thought would be perfect, prior to my arrival for our appointment. His first Based on an online request, Mark picked out a couple of options that he thought would be perfect, prior to my arrival for our appointment. His first pick was perfect! He was very friendly and made sure I was comfortable both with the vehicle, and during my stay at the dealership, providing refreshments while I waited. Working with Amanda to process the paperwork was quick and easy, and she was extremely personable. Everyone else I spoke to was upbeat, friendly, and welcoming. It sounds corny, but they truly treated me as family, and I look forward to going back for regular maintenance on my vehicle. Don't go anywhere else for your new vehicle! More

This was our third purchase from Lake Norman Chrysler Jeep Dodge Ram. Maggie has helped us with all three purchases and has been a terrific sales person to work with. Jeep Dodge Ram. Maggie has helped us with all three purchases and has been a terrific sales person to work with. More

Terry is an awesome guy to deal with. He is very friendly and always goes the extra mile to make me feel like family. He is the reason why I use this dealership. It's nice to always know he's there to help w and always goes the extra mile to make me feel like family. He is the reason why I use this dealership. It's nice to always know he's there to help when my vehicle needs serviced. George Heck More

Easy to work with, excellent service. Goes over and beyond to answer questions, service or advice when it comes to car care. I recommend them to all friends and family. Trustworthy and dependable. The beyond to answer questions, service or advice when it comes to car care. I recommend them to all friends and family. Trustworthy and dependable. The only place I will go to buy or service any of my vehicles. More

My experience with Willie Brown at Lake Norman was very good. I came in wanting to purchase the Town & Country limited in pearl blue but it had already been sold. But after Willie showed us the charcoal good. I came in wanting to purchase the Town & Country limited in pearl blue but it had already been sold. But after Willie showed us the charcoal gray and all of its great features, he had me sold. Of course, I wanted to purchase the van for $3,000 less since it was a leftover. But, I guess my expectations were too great. And unfortunately, Willie told me I didn't qualify for the 0.00% financing. We spent a lot of time waiting for things to happen but, enough said, I love my van. I hope to receive the missing owners manual soon. The dealership showroom is beautiful and clean. Your finance rep was very friendly and helpful. Yes, I will recommend Lake Norman to others. More