Lake Norman Chrysler Dodge Jeep Ram

My son and I were looking for a used truck for his personal and business use. Tracy Sherrill was very helpful and worked quickly to give us all of the details about the Toyota Tundra that my son had personal and business use. Tracy Sherrill was very helpful and worked quickly to give us all of the details about the Toyota Tundra that my son had spotted in the lot. After a test drive and checking out the one-owner vehicle, we completed the paperwork, applied for financing and were approved. If it hadn't been late on a Friday, we would have been out the door with our beautiful new (okay, used) truck in record time. My son came by the next morning to pick up his clean, shiny, just inspected and gassed up new vehicle. During the process, the owner, Jack Salzman, checked in with us and offered any assistance we might need. It is great to see an owner of such a large and busy dealership so "on-site" and involved. I would definitely recommend Lake Norman Chrylser, Jeep, Dodge, Ram to any of my friends looking to purchase a new or used vehicle. Thanks for a great buying experience. More

We were greeted immediately at the door. Craig was very personable and took an interest in us and what we were searching for. He has a great connection with customers. There was no hint of being disingenu personable and took an interest in us and what we were searching for. He has a great connection with customers. There was no hint of being disingenuous or aggressive. Knowledgable about the vehicle for only working there ~ 2 months and he was candid about that and that he was still learning. When we opted for a different model due to price point there was no hassle and he and the team immediatley sought another option to keep us as customers. Brian was helpful in change out tags and getting vehicle ready as well. Maggie stayed around to see how the process was going as we were last to leave on a Sunday evening. She was orginially referred to us but was with a customer. christina was very personable and helpful in breaking down the financing process and was able to get us a lower monthly payment and extended warranty. We would recommend Lake Norman Jeep to anyone. Brian More

Very helpful. Samantha will go out of her way to ensure that superior customer service is achieved. When I have a question, I know that my question will be respected. Friendly, detail oriented, and analyti that superior customer service is achieved. When I have a question, I know that my question will be respected. Friendly, detail oriented, and analytical. More

Samantha was very friendly and definately went the extra mile to make sure I was informed and satisfied with the services performed and why they needed to be done. Great job mile to make sure I was informed and satisfied with the services performed and why they needed to be done. Great job More

My Dodge Dakota would not go into gear(D, N, R) especially when it was cold. Took it to LKN Dodge, Sam took good care of me. They ordered the part and the truck was fixed by 1pm next day. especially when it was cold. Took it to LKN Dodge, Sam took good care of me. They ordered the part and the truck was fixed by 1pm next day. More

This is the fourth car I have leased/purchased from Lake Norman and Sam has helped me through each deal. I find him to be knowledgeable and ethical and most importantly, not too pushy. He is always able t Norman and Sam has helped me through each deal. I find him to be knowledgeable and ethical and most importantly, not too pushy. He is always able to match a car with my needs and my wallet. I appreciate Lake Norman for making this a positive experience, getting me and out quickly. Thanks for everything. More

Willie was great. Very friendly and informative. He took the time to work a deal that worked for me. Made the whole process easy and enjoyable. This is how you have a large dealership with customer focus. the time to work a deal that worked for me. Made the whole process easy and enjoyable. This is how you have a large dealership with customer focus. More

Mr. Salzman: 1/8/14 I want to formerly recognize Ashley Looper of your service department for always going above 1/8/14 I want to formerly recognize Ashley Looper of your service department for always going above and beyond. My family and I have purchased 7 cars from your dealership in the past 2.5 years. A.J. has been our go-to person in the service department since day one. We have also referred other friends and family to your dealership that also purchased vehicles and they ONLY ask for A.J. because of his genuine customer service/care, upbeat attitude, and always making sure our vehicles/concerns are addressed. Whether it is a routine oil change, tire rotation, factory recall, or warranty issue; A.J. has proven time and time again that he is dependable, efficient and courteous. Thank you for employing such a capable team of service department specialists. Sincerely, Brian C. Wolfe 980-208-0034 More

I went to Lake Norman Chrysler Jeep to Purchase a 2014 Grand Cherokee SRT. I was greeted by Nate when I walked into the dealer, and he was very helpful. Nate really knows his stuff, and is a true car guy. Grand Cherokee SRT. I was greeted by Nate when I walked into the dealer, and he was very helpful. Nate really knows his stuff, and is a true car guy. Nate was in no way pushy, and extremely helpful throughout the whole process. I ended up ordering Grand Cherokee vs buying the in stock vehicle to get the exact options I wanted. Even with ordering it, Nate was able to get the price I wanted. After ordering the Jeep Nate kept me updated on the status of the vehicle. The day it arrived Nate took pictures and even had the windows tinted as I asked, before I came in to see the vehicle. I could not be more happy with the my purchase. Overall Nate is the best Car salesmen I have ever dealt with. I would definitely recommend him to anyone looking to purchase a new car. Christina in the Finance Department was also great. She did not try to sell us, or push anything on us we didn't need. She was even able to negotiate better rates then expected with the bank. Christina also explained everything very clearly, and got answers to any questions we had. She was very helpful and easy to work with. Great Job. Overall Everyone we talked to at Lake Norman Chrysler Jeep was a pleasure to talk to and work with. More

I was referred to Lake Norman by a co-worker, whose family has several Jeeps. She raved about the service that they recieve at LN and I really wanted to get out of my BMW. I stopped by to see what they family has several Jeeps. She raved about the service that they recieve at LN and I really wanted to get out of my BMW. I stopped by to see what they had in stock, and was impressed with their service and honesty. Maggie was a great help and would recommend this dealership to anyone. Needless to say, the same night I left with a Patriot and was able to get out of my BMW with a payment I could afford. Thanks Maggie! More