Lake Norman Chrysler Dodge Jeep Ram

My wife and I recently purchased a Jeep Grand Cherokee. While we were in the market for a new family vehicle we did not anticipate purchasing one that day. John's friendly personality and outstanding custo While we were in the market for a new family vehicle we did not anticipate purchasing one that day. John's friendly personality and outstanding customer service persuaded us to make the purchase. We are beyond pleased with our new Jeep. We would defiantly recommend Lake Norman Jeep to our friends and highly recommend they work with John. More

The employees were fantastic and helpful. I even enjoyed getting a snack at the food bar. I felt like going shopping while they were working on my car, so one of the employees took me in a courtesy vehicle getting a snack at the food bar. I felt like going shopping while they were working on my car, so one of the employees took me in a courtesy vehicle to a local mall. I hate going to car dealerships, bit this place is awesome! More

The Service Department went way beyond the call of duty to take good care of my car--and me. I was impressed by the attention to detail on the work done on my older car. They did the job right the first ti to take good care of my car--and me. I was impressed by the attention to detail on the work done on my older car. They did the job right the first time and took care of me in every way. I was shocked by the price--too low! More

Just a heads up to all my brothers to own highline sports cars. I own and $80,000 car with 22 inch rims and my wife loves to Nick the edges of the rims all over town. I priced rim repair at several locations cars. I own and $80,000 car with 22 inch rims and my wife loves to Nick the edges of the rims all over town. I priced rim repair at several locations that all wanted to rip me off! This dealership not only did an incredible job but the price was lower than anyone else. Wow my baby was there we did an oil change, balance and alignment For a fraction of the cost that I would have had at another dealership! Yes I own a Dodge ram pickup but this is my baby and yes I trust them. More

Carey made my search for the car I wanted quick and easy! Any questions I had he knew the answer and was eager to please even offered to have the car re-detailed cause it was raining. Look forward to working Any questions I had he knew the answer and was eager to please even offered to have the car re-detailed cause it was raining. Look forward to working with this dealership for all of my service needs in the future! More

Carey met my wife and I as we arrived and promly looked up the vehicle we were interested in. He worked hard to find the one we had found on the internet because it had just arrived. I think he did an e up the vehicle we were interested in. He worked hard to find the one we had found on the internet because it had just arrived. I think he did an excelant job making us feel at home and working out a price we could afford. Christina was very thorough with the paperwork and explained everything very well. More

Thank you Randy, Brian, Russell and Kelsey for a very nice experience in buying my new 2013 Jeep Wrangler Unlimited! I was a buyer who had done a lot of research, knew what I wanted and what I wanted to nice experience in buying my new 2013 Jeep Wrangler Unlimited! I was a buyer who had done a lot of research, knew what I wanted and what I wanted to pay, and you all worked together to make a great offer, find great financing and educate us further on the wonderful vehicle that we had chosen. My husband and I had spent more time than liked at other dealerships that didn't try very had for our business. The nice part about dealing with Lake Norman was that even after we made a deal by phone, you all continued to make it better and offer service after the sale. Thank you. More

I worked with Willie Brown and Amanda Schrider when I purchased my car from Lake Norman Chrysler. Willie Brown was very polite and helpful, and worked with the Service Dept to get my car ready to drive h purchased my car from Lake Norman Chrysler. Willie Brown was very polite and helpful, and worked with the Service Dept to get my car ready to drive home! Amanda worked a miracle for me in finance and was pleased with the rates she was able to get. She was fantastic and explained everything clearly and answered all my questions. I would highly recommend these awesome folks! More

BOUGHT USED 2005 DODGE TRUCK (11-30-12)WAS CHARGED $199 FOR TITLE FEE, I AM OUT OF STATE SO I DID OWN TITLE WORK AND PAID STATE OF GEORGIA. I CALLED WILLIE BROWN HE TOLD ME I WOULD NOT GET REFUND, CALLED FOR TITLE FEE, I AM OUT OF STATE SO I DID OWN TITLE WORK AND PAID STATE OF GEORGIA. I CALLED WILLIE BROWN HE TOLD ME I WOULD NOT GET REFUND, CALLED JACK SALZMAN (OWNER) FIVE TIMES NO RETURN CALL. WILLIE CALLED ME BACK NEXT DAY AND SAID I WOULD RECEIVE A CHECK FOR THE $199 TITLE FEE. THREE WEEKS LATER NO CHECK, CALLED WILLIE TODAY (12-21-12) WAS TOLD HE WAS NOT IN, LADY WAS VERY RUDE HUNG UP ON ME, CALLED BACK DIFFERENT LADY (VERY NICE) TOLD HER I WAS LOOKING FOR A CHECK SO SHE PUT ME THRU TO SOMEONE AND I DID NOT GET HIS NAME (VERY RUDE)SAID HE HAD BEEN THERE TWELVE YEARS AND HAD MY PAPERWORK IN FRONT OF HIM TO REVIEW, ONCE AGAIN WAS TOLD NO REFUND, I HEARD SOMEONE IN BACKGROUND TELL HIM JACK SALZMAN (OWNER) HAD SIGNED OFF FOR ME RECEIVE REFUND, I ASKED HIM ABOUT CHECK SAID I WOULD HAVE TO TALK TO WILLIE, I ASKED HIM TO SPEAK TO GM AND WAS HUNG UP ON AGAIN. I CALLED BACK ASKED TO SPEAK TO GM PUT ME THRU TO VOICEMAIL, LEFT MESSAGE NO RETURN CALL. WHY SHOULD I HAVE TO GO THRU ALL OF THIS FOR SOMEONE TO ASSIST ME, YOU HAVE CUSTOMBER NO SERVICE!!! ALSO WHEN THE TRUCK WENT THRU SERVICE THE DAY BEFORE I BOUGHT, THERE WAS TWO KEYS AND TWO REMOTES GOT ONE KEY AND ONE REMOTE, LOST OVERNIGHT ONE KEY, ONE REMOTE (GOOD JOB) More

Great experience. Employees are great work with. Maggie and Amanda are great to work with. I went in thinking I wouldn't be able to get into a new car due to negative equity but they pulled it off. Qui and Amanda are great to work with. I went in thinking I wouldn't be able to get into a new car due to negative equity but they pulled it off. Quick and easy, such a pleasure to work with these ladies. Such a memorable experience. I'll definitely be back. Such a great Christmas present. Thanks ladies. More