Lake Norman Chrysler Dodge Jeep Ram

I had been in contact with this dealership for over 4 months on one particular vehicle. Willie kept me posted on everything he knew about the vehicle and delivery dates. When the vehicle was finally de months on one particular vehicle. Willie kept me posted on everything he knew about the vehicle and delivery dates. When the vehicle was finally delivered, I was there the next morning, remarkable considering I live 1100 miles away. I could not be happier with the service this dealership provided. I would buy a car from them again, tomorrow. More

THIS IS THE 2ND TIME I HAVE BOUGHT A VEHICLE AT THIS DEALERSHIP. BRIAN CRAMER WAS FRIENDLY AND WAS VERY HELPFUL. HE UNDERSTOOD WHAT I WAS LOOKING FOR AND HELPED ME DRIVE IT HOME. MY PURCHASE WAS CASH SO DEALERSHIP. BRIAN CRAMER WAS FRIENDLY AND WAS VERY HELPFUL. HE UNDERSTOOD WHAT I WAS LOOKING FOR AND HELPED ME DRIVE IT HOME. MY PURCHASE WAS CASH SO I EXPECTED A FAST AND SEEMLESS PROCESS TO CLOSE THE DEAL. THAT IS WHAT I GOT.COULD NOT HAVE BEEN BETTER UNLESS THEY GAVE ME THE JEEP FOR FREE:) MARTY GENTRY More

I have dealt with at least 20 other dealerships in my lifetime and this dealership has the best facility that I have ever been at. The overall looks and friendly and knowledgeable staff make it a pleasu lifetime and this dealership has the best facility that I have ever been at. The overall looks and friendly and knowledgeable staff make it a pleasure to do business. More

Great salesperson. Listened to our request and brought out a vehicle that we asked for. Did not try to sell what we did not want. Explained everything in deatil and made sure we understood. Amanda was gre out a vehicle that we asked for. Did not try to sell what we did not want. Explained everything in deatil and made sure we understood. Amanda was great also and we drove away in a new vehicle. More

Mark is a great sales-person. We met Mark in 2009, and found his approach to satisfying my family's automobile-need to be refreshing and very positive. We are purchasing our second vehicle from Mark in 2 found his approach to satisfying my family's automobile-need to be refreshing and very positive. We are purchasing our second vehicle from Mark in 2011 for similar reasons. Specifically: 1. He is knowledgeable AND shares the information. 2. Absolutely NO pressure to commit to a vehicle that you do not want. 3. Tenacious in his approach to locate/find the exact vehicle that you are seeking. 4. He presented us the BEST value for the money. More

My wife and I made a "curiousity" visit to this dealer during a test-drive promotion several months ago, and drove the new Jeep Grand Cherokee. While we made it clear that we weren't intending to dealer during a test-drive promotion several months ago, and drove the new Jeep Grand Cherokee. While we made it clear that we weren't intending to buy any time soon, Randy Lorelike was very pleasant and helpful, taking the time to ride with us and answer a LOT of questions. Months later, our Jeep Wrangler was totalled, so the buying time-line shortened very quickly. Brian Cramer was my contact via the web, and he and Randy ended up as a team helping us through two more test drives, additional questions, and so on. During the entire process, Brian, Randy, Brian K in finance, and everyone else we spoke with at Lake Norman Jeep was friendly, helpful, and at no time did we feel pressured. An absolutely great car-buying experience. More

Purchased a new vehicle from this dealership and was provided false and incorrect information by the sales person. Dealership did not make any attempt to resolve my issue. I actually had to go to anoth provided false and incorrect information by the sales person. Dealership did not make any attempt to resolve my issue. I actually had to go to another competing dealer to resolve my issue. Based on my experience I find this dealership utilizes unethical practices to sell vehicles and I not only do not recommend this dealership but would strongly encourage anyone to drive a bit further to find a reputable and honest dealership to purchase from. More

Mark was great. He helped me every step of the way. I think the whole team there does a great job with Customer Service but Mark went out of his way to make sure I was getting the car I wanted. think the whole team there does a great job with Customer Service but Mark went out of his way to make sure I was getting the car I wanted. More

Mark was on top of his product and was able to explain the features. Price was higher than expected because of undocumented processing and documentation fees tacked on. We should have sold our older van the features. Price was higher than expected because of undocumented processing and documentation fees tacked on. We should have sold our older van or donated it and would have been money ahead (a "win-win" for all in retrospect). More

We had been looking for a while for a SUV, perferably a Yukon XL. Happened to come across one on EBay, at a decent $ that was at Lake Norman Chrysler Dodge Jeep dealership. Called and spoke to Russell. Yukon XL. Happened to come across one on EBay, at a decent $ that was at Lake Norman Chrysler Dodge Jeep dealership. Called and spoke to Russell. Very straight forward with anwsers to my questions and friendly. Made an appointment, drove 2 hours and had a great experience! Had pricing information,details and carfax before leaving, and was shown carfax when we were there without asking for it!!! Didnt fill pushed or prodded to buy, instead had a relaxed atmosphere. Amanda was grat and knowledgable! More