Lake Norman Chrysler Dodge Jeep Ram

Our experience at Lake Norman was excellent. Ken was a wonderful salesman. He was very informative and helpful. We never once felt pressured to buy or pressured to look at anything other than what we were wonderful salesman. He was very informative and helpful. We never once felt pressured to buy or pressured to look at anything other than what we were interested in. Russell was very helpful in the buying process. He helped to make things simple. Christina was a wonderful finance manager. She made the paper signing process very easy and enjoyable. All the employees at Lake Norman were very friendly and helpful. I would recommend Lake Norman to family and friends. I will most likely use them again in the purchase of any future car purchases. More

Worked with Ed over e-mails meet my price and payment needs - no hassle no games - came up to meet him nothing change and we made the deal Worked with Brian and no games he showed me everything and an needs - no hassle no games - came up to meet him nothing change and we made the deal Worked with Brian and no games he showed me everything and answered all my questions very easy to deal with got me better financing and other add on's without impacting my monthly payments The Compass was out front ready to go More

From entering the door to signing the paper work, The Lake Norman team treated my family with the up most respect that I have ever experienced. With any issue that arose it was quickly taken care of with Lake Norman team treated my family with the up most respect that I have ever experienced. With any issue that arose it was quickly taken care of with customer service #1 in mind. Thankfully their sales team and service team has become apart of our family. Thank you guys More

Great buying experience. The salesperson, Jeff Carnahan, was courteous and knowledgeable and did not pressure for a buying decision. This was my second Jeep purchase from Lake Norman Jeep and I would defin was courteous and knowledgeable and did not pressure for a buying decision. This was my second Jeep purchase from Lake Norman Jeep and I would definitely do business again. More

This is the second Jeep we have purchased from Lake Norman Jeep. Both times we were very pleased with our experience. Everyone was very friendly and Randy was especially helpful. We will definitely be Norman Jeep. Both times we were very pleased with our experience. Everyone was very friendly and Randy was especially helpful. We will definitely be back again when it is time to buy another car! More

Jeff Carnahan went above and beyond to help us get exactly what we wanted. Dealing and helping us for months while we gathered our down payment from our awaited tax return. Upon gathering our down pay exactly what we wanted. Dealing and helping us for months while we gathered our down payment from our awaited tax return. Upon gathering our down payment we were able to purchase my jeep easily. He made the experience painless and hassle free. We would definitely recommend him to our friends and look forward to dealing with him on our future purchases. More

I was in the market searching for a Chrysler 300. I first checked out the Crown Jeep/Chrysler dealership in Greensboro off of Wendover Avenue. I do not have the best credit. However the car salesman there wa checked out the Crown Jeep/Chrysler dealership in Greensboro off of Wendover Avenue. I do not have the best credit. However the car salesman there was not very helpful and did not seem to make much of an effort to help me find something and basically did not want to work with me he acted as if I was wasting his time. I saw a listing on cars.com and spoke with Kelsey. I was concerned because this dealership was about an hour and a half away from where I lived and did not want to waste me time. After speaking with Kelsey on the phone. She was so polite and assured me that the team at Lake Norman Chrysler would have the resources and more than likely be able to assist me. She convinced me to give them a chance and I was really glad I did. Once I arrived I met with Jeff. Very friendly, knowledgable, great personality, helpful & well mannered. Great customer service skills he made me feel comfortable offered me water when I first arrived and showed me the car I was interested in. He genuinely wanted to take care of the customer and make them feel special it was not just about a sale. Than he assured me he would do all he could in his power to help me find a car I was happy with, without breaking my budget. He did just that. This is my third car purchase and by far the best cay buying experience. Everyone I spoke with their was friendly and helpful. I am impressed and blown away by the culture of this dealership. They are phenomenal. Thank You Kelsey and Jeff. -Ryan More

When I went to see Willie I didnt think I would be driving away in a brand new car the same day. Willie is a phenomenal salesman. Willie and Amanda got the deal done. i am very grateful for ll the har driving away in a brand new car the same day. Willie is a phenomenal salesman. Willie and Amanda got the deal done. i am very grateful for ll the hardwork and effort they put into getting my deal done. More

Willie was awesome and really took care of me and my experience. Love my new jeep and hope willie keeps pumping them out! Great experience. experience. Love my new jeep and hope willie keeps pumping them out! Great experience. More

Not a fan of dealership. Have bought 4 vehicles from them BUT I do recommend Willie Brown! He assisted in getting my buddy into the Jeep he wanted and made it happen. Willie was very friendly and went to bat BUT I do recommend Willie Brown! He assisted in getting my buddy into the Jeep he wanted and made it happen. Willie was very friendly and went to bat to get him what he wanted. If everyone here had the same attitude then my opinion of the dealership might be different. In business sometimes you will lose customers for one reason or another and with folks like Willie Brown on your staff you stand the chance of gaining customers back. I would have not set foot back into your dealership had it not been for my buddy and his quest for a jeep. I was very skeptical but WILLIE BROWN GETS AN A +! SO CONGRATULATE HIM. More