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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,663 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,663 reviews

February 27, 2011

I recently purchased a new Jeep Liberty from Mike at Lake Norman CJD. It was a great experience. As a female, I never once felt that I was being talked down to or taken advantage of in any way, which was a More

by l_dnursemlh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bohn, Amanda
February 23, 2011

Me and my husband came to the dealership "just to look" and walked out with a new Dodge Journey. Mike was very helpful through the entire process. He made us feel very comfortable the entire time we More

by SCRomero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bohn
January 31, 2011

My wife and I purchased a 2010 Jeep Wrangler Unlimited over the internet as we live out of the are and worked with Russell Owen and Chris Ellenburg and had a very pleasant experience. I can honestly say t More

by Rescue878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Owen, Chris Ellenburg, Steve in Finance, Russell Owen
January 17, 2011

Russell Owen was very easy to work with and not pushy. He was a very good listener and provided solutions to my objections which was refreshing. The process was very fluid and easy. I have already refer More

by ryanseth77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Owen, Russell Owen
January 16, 2011

The experience was wonderful customer service was top notch. Chris Ellenburg really cares about putting you in the best vehicle he can and making sure you are happy. In all my years of purchasing vehicl More

by messagesaboutellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ellenburg
January 16, 2011

Good experience with Mr. Mosayebi. This sale took place during the heavy snow of this past week. Mr. Mosayebi went beyond his call of duty to help with this sale. I love the Dodge Charger R/T. Mr. Mosayebi More

by internationalinv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi, Mark Mosayebi
January 14, 2011

Incredibly easy purchase of Certified 2008 Jeep Wrangler Unlimited Sahara. Basically purchased the car via phone and internet, facilitated by Scott Houchins. After working out the deal over the phone, we More

by pbeav001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Houchins
January 11, 2011

I purchased a 2011 Jeep Libery from Lake Norman Chrysler on Saturday. Randy Lorelike was our salesman and he was very patient and presented us with only the options that worked for us. It was a great expe More

by sbenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lorelike
January 10, 2011

I Purchased my very first Jeep from KJ on Saturday. He was straight to the point and very helpful. We were able to tell him what we wanted and at the price we needed and he got us there. I will definetly More

by madden52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karum Johnson
January 09, 2011

I own a Wrangler and have received wonderful service from this dealer. Terry in service is an asset to the organization. I wanted to purchase another Wrangler Sahara and trade in my ford escape which was 18 More

by RLM0411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Salzman and Sales Manager, Jack Salzman
Apr 29, 2011 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback regarding Terry in service. He is a highly valued member of our team. I'm sorry you were dissatisfied with the offer for your trade in vehicle. We utilize an independent third-party company that evaluates what a vehicle is currently selling for in our local market, which is was a trade offer is based on. Unfortunately, the current selling price of a vehicle isn't always what one feels the vehicle is worth or the currently loan balance. We do our utmost to offer the maximum possible for a trade-in vehicle but can rarely offer more than the vehicle's currently selling value. I hope that you will allow us the opportunity to earn your business again at a future date.

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