Lake Norman Chrysler Dodge Jeep Ram

Customer Service from the time I called to make my appt to the day of my service was by far the best I've experienced in a long time. to the day of my service was by far the best I've experienced in a long time. More

Service was done to my expectations and people were courteous and well trained! I will be back when the need arises! Thank you Nick courteous and well trained! I will be back when the need arises! Thank you Nick More

A special thanks to Fabian "who is a great conversationalist" make an out of state purchase fun. A great experience for your next automotive purchase is just a phone call away, from anywhere. conversationalist" make an out of state purchase fun. A great experience for your next automotive purchase is just a phone call away, from anywhere. Lake Norman Chrysler Dodge Jeep Ram can make quick easy and fun. More

Fast and great service. My part was warranteed and work was completed in an hour. My part was warranteed and work was completed in an hour. More

Great experience all around every time I purchase here… This is my fourth vehicle in a year and a half and the entire staff always see that my experience is an amazing one… Thank You This is my fourth vehicle in a year and a half and the entire staff always see that my experience is an amazing one… Thank You More

This dealer and it employees are very accommodating to your busy schedule. The employees are always eager to help and make your experience great. your busy schedule. The employees are always eager to help and make your experience great. More

Charles (Chuck) was very down-to-earth and knowledgeable about the car-buying process. Before arriving, he sent over all of the Grand Cherokees that were the generation I was looking for (WK2) and opened a about the car-buying process. Before arriving, he sent over all of the Grand Cherokees that were the generation I was looking for (WK2) and opened a line of communication. Upon arriving, we took a look at the cars and took a test drive with no high-pressure sales tactics. This low-anxiety sales style is fantastic and I’d recommend that anyone who is looking for a CDJR head to Lake Norman CDJR! More

Lake Norman was great and my associate Amari was outstanding. He did a great job listening to my wants/needs and finding the perfect vehicle for me. I am extremely happy with my purchase and Amari w outstanding. He did a great job listening to my wants/needs and finding the perfect vehicle for me. I am extremely happy with my purchase and Amari was even able to help with some aftermarket accessories I was interested in. More

Good service tech felt well taken care of by her and she was good about tires was good about tires More

I had my State inspection completed during a previous service and the dealership forgot or neglected to submit it to the state, so I couldn't register my vehicle. I had to take my car back in to the dea service and the dealership forgot or neglected to submit it to the state, so I couldn't register my vehicle. I had to take my car back in to the dealership to have the inspection repeated, which of course they did for free. I had an appointment and was expecting they would get my car in and out in a hurry, but it took 1 1/2 hours. That is 1 1/2 hours of my life that I will not get back because I had to go repeat something the dealership messed up on. Good customer service would've been saying 'hey, we messed up the first time and this person has an appointment, so let's get her in and out to show her it was an anomaly and we have great customer service'. Nope. I'm giving two stars because the woman who help me was very nice. But other than that, the whole thing makes me angry. It is exactly reasons like this that people hate having work done at dealerships. More