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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

2.4
183 Lifetime Reviews Review Dealership
Lake Norman Chrysler Dodge Jeep Ram's service department is staffed with highly-trained and experiences service technicians. We offer repair service for all makes and models, featuring authentic Mopar for your Chrysler, Dodge Jeep or Ram, as well as Magneti-Marelli by Mopar parts for all other brands. If you need simple routine maintenance services like an oil change, tire rotation, brake inspection, fluid top-off, etc., our ExpressLane Service is available while you wait. Our goal is to get you in, out and back on the road in 30 minutes or less! While you wait, enjoy our comfortable customer lounge with cable TV, complimentary wi-fi, children's playroom and fresh baked cookies and more in our cafe.

20700 Torrence Chapel Rd

Cornelius, NC

28031

Directions

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Frank Sparrow at Lake Norman Chrysler Jeep Dodge Ram

Frank Sparrow

Parts Manager
5.0
Haleigh Lipford at Lake Norman Chrysler Jeep Dodge Ram

Haleigh Lipford

Service Advisor
4.7
Ed Lucas at Lake Norman Chrysler Jeep Dodge Ram

Ed Lucas

Carolina Custom Sales Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Chuck Conner at Lake Norman Chrysler Jeep Dodge Ram

Chuck Conner

Service Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

January 18, 2021

"Do some research on repairs/pricing. Had limited time so..."

- cdthayer1

Do some research on repairs/pricing. Had limited time so wanted to utilize their service. Charging $392 for a $38 part and 10 minute change.

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Employees Worked With

December 23, 2020

"The WORST Service Department. $150 charge to diagnose...."

- cheberger58

The WORST Service Department. $150 charge to diagnose. $780 estimate to repair. $5 fuse repaired it. I will never buy or service a vehicle here again.

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Employees Worked With

July 13, 2020

"Had a 7:00 am appointment for diagnostic/check engine..."

- Niki

Had a 7:00 am appointment for diagnostic/check engine light. After 4:00 pm still no information. No courtesy vehicle was provided so I missed work. A courtesy vehicle would have made a huge difference in the customer service aspect.

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Employees Worked With

Special Offers

10% Off Any Service

Save 10% Off up to $100 on Any Service! Maximum $100 discount on customer pay work only. Must present coupon at time of write-up. Not valid on previous service work. May not be combined with any other offers or discounts.

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Car Wash With Every Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Free Loaner Cars