Lake Wales Chrysler Dodge Jeep Ram

DO NOT BUY FROM HERE! My husband and I purchased a vehicle new from this dealership. The sales manager lied about the value of our trade in and printed false papers showing My husband and I purchased a vehicle new from this dealership. The sales manager lied about the value of our trade in and printed false papers showing low value. They now have our 2016 challenger listed for sale with illegal tint, listed as clean carfax but there is damage they are hiding, and listed as 1 owner when there have been 2 already that we know of. They had us change over insurance sitting at the dealership on new car before we even signed paperwork to purchase it, and said they would email us our contract we signed. I demanded a paper copy before we left. After I saw how they had relisted our trade in, I went to correct their misinformation on listing and they said they would see what they can do. It is still listed incorrectly, along with probably 100 others. DO NOT BUY FROM HERE! More

great experience this was my first time at a dealership looking for a specific car. they did not push me on looking at other cars. i was able to test drive it. sales p this was my first time at a dealership looking for a specific car. they did not push me on looking at other cars. i was able to test drive it. sales person was very nice and informative More

GREAT DEAL found this car on line and was very pleased with it on site. We got a good deal .and all of staff was friendly and professional. I would recommend thi found this car on line and was very pleased with it on site. We got a good deal .and all of staff was friendly and professional. I would recommend this dealership. More

Great Car Buying Experience From the moment we stepped into the dealership we were greeted by Peter Conklin and a friendship was made. He listened to what we wanted in a vehic From the moment we stepped into the dealership we were greeted by Peter Conklin and a friendship was made. He listened to what we wanted in a vehicle. Took the time to understand exactly what we wanted and found and delivered our new Chrysler Pacifica with every option we wanted, right down to the color. He explained the operation of the new van in great detail, There never was any high pressure sales pitch just an on going conversation and a meeting of the minds. The price quoted was fair and an they say a good deal means both seller and buyer are completely satisfied. More

new car purchase Jake Revell was great would recommend him to friends and family went to several dealerships but Jake was persistent with me and getting me the payment Jake Revell was great would recommend him to friends and family went to several dealerships but Jake was persistent with me and getting me the payments I wanted More

Easy Pickup and Drop Off Needed service work done very quickly but also did not have time to wait around the service lane. They were able to get me to my destination fast and Needed service work done very quickly but also did not have time to wait around the service lane. They were able to get me to my destination fast and even came back to pick me up when my vehicle was ready. It made my day such a breeze and took the pain out of dropping my vehicle off. Thank you Lake Wales Chrysler!!! More

Nice experience Good salesman. No high pressure. He went over and above to make this an exciting and fun experience. Would definitely come back.hope the service depar Good salesman. No high pressure. He went over and above to make this an exciting and fun experience. Would definitely come back.hope the service department is as good More

Excellent, professional, service from start o finish Visited the dealer on 02/16/17 with complaint of engine running rough and misfiring and vibrating after distributor cap was replaced by AAMCO transmis Visited the dealer on 02/16/17 with complaint of engine running rough and misfiring and vibrating after distributor cap was replaced by AAMCO transmissions of Winterhaven in conjunction with a transmission rebuild. Dealer found distributor installed incorrectly with securing screw broken off in distributor. This was a very labor intensive repair due to the location of the distributor. The job was done perfectly by "Rusty" a well qualified technician. All repairs and costs were explained to me clearly by Clifton Whitaker. I would highly recommend this dealer for any repair or service large or small. More

New purchase Lenny was great. Great service. We shopped, purchased and picked up our vehicle all on the same day. It was a wonderful experience. Thank you Lenny. Lenny was great. Great service. We shopped, purchased and picked up our vehicle all on the same day. It was a wonderful experience. Thank you Lenny. More

horrible Went for oil change & recall.....ask to check why my abs light was showing on my dash....dealer check and advised me that a needed a sensor replaced Went for oil change & recall.....ask to check why my abs light was showing on my dash....dealer check and advised me that a needed a sensor replaced gave me my wriitten itemized receipt that my recall was completed & ... and to find out later after i pulled.off with message coming up on my dash the chime bell ringing in my car returning my car the next day..ma"am your recall.isnt fixed....straight garbage!!!! The worst dealership ever More