Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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GREAT DEAL found this car on line and was very pleased with it on site. We got a good deal .and all of staff was friendly and professional. I would recommend thi found this car on line and was very pleased with it on site. We got a good deal .and all of staff was friendly and professional. I would recommend this dealership. More
Great Car Buying Experience From the moment we stepped into the dealership we were greeted by Peter Conklin and a friendship was made. He listened to what we wanted in a vehic From the moment we stepped into the dealership we were greeted by Peter Conklin and a friendship was made. He listened to what we wanted in a vehicle. Took the time to understand exactly what we wanted and found and delivered our new Chrysler Pacifica with every option we wanted, right down to the color. He explained the operation of the new van in great detail, There never was any high pressure sales pitch just an on going conversation and a meeting of the minds. The price quoted was fair and an they say a good deal means both seller and buyer are completely satisfied. More
new car purchase Jake Revell was great would recommend him to friends and family went to several dealerships but Jake was persistent with me and getting me the payment Jake Revell was great would recommend him to friends and family went to several dealerships but Jake was persistent with me and getting me the payments I wanted More
Easy Pickup and Drop Off Needed service work done very quickly but also did not have time to wait around the service lane. They were able to get me to my destination fast and Needed service work done very quickly but also did not have time to wait around the service lane. They were able to get me to my destination fast and even came back to pick me up when my vehicle was ready. It made my day such a breeze and took the pain out of dropping my vehicle off. Thank you Lake Wales Chrysler!!! More
Nice experience Good salesman. No high pressure. He went over and above to make this an exciting and fun experience. Would definitely come back.hope the service depar Good salesman. No high pressure. He went over and above to make this an exciting and fun experience. Would definitely come back.hope the service department is as good More
Excellent, professional, service from start o finish Visited the dealer on 02/16/17 with complaint of engine running rough and misfiring and vibrating after distributor cap was replaced by AAMCO transmis Visited the dealer on 02/16/17 with complaint of engine running rough and misfiring and vibrating after distributor cap was replaced by AAMCO transmissions of Winterhaven in conjunction with a transmission rebuild. Dealer found distributor installed incorrectly with securing screw broken off in distributor. This was a very labor intensive repair due to the location of the distributor. The job was done perfectly by "Rusty" a well qualified technician. All repairs and costs were explained to me clearly by Clifton Whitaker. I would highly recommend this dealer for any repair or service large or small. More
New purchase Lenny was great. Great service. We shopped, purchased and picked up our vehicle all on the same day. It was a wonderful experience. Thank you Lenny. Lenny was great. Great service. We shopped, purchased and picked up our vehicle all on the same day. It was a wonderful experience. Thank you Lenny. More
horrible Went for oil change & recall.....ask to check why my abs light was showing on my dash....dealer check and advised me that a needed a sensor replaced Went for oil change & recall.....ask to check why my abs light was showing on my dash....dealer check and advised me that a needed a sensor replaced gave me my wriitten itemized receipt that my recall was completed & ... and to find out later after i pulled.off with message coming up on my dash the chime bell ringing in my car returning my car the next day..ma"am your recall.isnt fixed....straight garbage!!!! The worst dealership ever More
Chris Robinson Is The Worst So let's get started. I searched for the vehicle that I wanted and found it here. I submitted the trade in value request through their website in the So let's get started. I searched for the vehicle that I wanted and found it here. I submitted the trade in value request through their website in the evening and got the automated email response saying they would contact me very soon with the details. Two days go by and nothing. At this point I should have known to forget about it. Well I decided to try it again. Same automated crap. One day goes by and I decided to try another way. I submitted an electronic inquiry on the vehicle I wanted and this time I get an email from an actual person. I thought we are on the way now. Wrong. I replied to her email explaining my position and she said non problem. At this time I told her about the no respsonses with the trade I. And she blamed on the "system". We talked for a few moments and setup for me to come in that evening and begin working out the details to make the purchase. So at this point I sell my personal vehicle to put money down on the vehicle. Mind you this is my only vehicle. So I leave work and drive 40 miles to get my vehicle and proceed to drive another 40 miles to the dealership. I walk in speak to a salesman and tell him who I was. He is very pleasant and talks to another salesman behind a wall. He then comes out and says I am very sorry but the truck has been sold. NOT A SINGLE CALL DURING THE DAY ABOUT IT!! To say the least I was very mad and explains to the salesman the situation. He said sorry there was nothing he could do. So I walked out trying not to become an xxxxxx. He came out a few moments later offering some kind of gift card for the aggravation which I declined. Before leaving I decided to make an appeal with the sales manager, Chris Robinson, who turns out to be a complete xxxxxxx. Without a single look or attempt to actually help someone who wanted and needed to purchase a vehicle said he was sorry and there was nothing he could do. He was very smug and down right arrogant with me which outraged me greatly. I do understand that I was very aggravated and less then pleasant, but I believe they could have helped me some not even more but at least some. At no point would I or should any one else buy a single thing from these people until they replace that arrogant sales manager who doesn't seem to care about others. By the way I am still without a vehicle thanks to their unethical behavior. More
great deal on a Suburban found the Suburban I wanted on cargurus , they had it at lake wales, contacted them and was put in touch with Lenny Harter , I asked if they had any found the Suburban I wanted on cargurus , they had it at lake wales, contacted them and was put in touch with Lenny Harter , I asked if they had any room to negotiate , he emailed me a price, with in 1 day we were in agreement on a price, went to the dealership that weekend , drove the vehicle , looked over closely , while they prepared the paper work , with in an hour I was on my way back to st.pete 102 miles away , the savings were worth it, this is how car shopping should always be done. Thank You Lenny Sincerely Pat More



