
Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 235 reviews
Great service. And fast service I wii recommend and friend of family members Thank you very much And fast service I wii recommend and friend of family members Thank you very much More
Was glad I was able to do everything on line including getting a better insurance rates, the cost and the customer service was excellent getting a better insurance rates, the cost and the customer service was excellent More
They took the car in right away and the service writer was very friendly and helpful. was very friendly and helpful. More
Our sales consultant, Cristobal, made the purchase of our Jeep painless with his knowledge and professionalism. We highly recommend using Cristobal and Lake Wales Chrysler Jeep dealership. Jeep painless with his knowledge and professionalism. We highly recommend using Cristobal and Lake Wales Chrysler Jeep dealership. More
Although our buying experience in Nov was 5 star, our first experience for routine oil change, etc was far from good. Although we had an appointment, it was a 2 1/2 hour wait for service to be completed. first experience for routine oil change, etc was far from good. Although we had an appointment, it was a 2 1/2 hour wait for service to be completed. Will give them one more chance, but if same result, will switch to Patten tire where we take our classic truck. More
Service did not perform work we agreed to. Poor communication among service staff. One star, do not recommend. Poor communication among service staff. One star, do not recommend. More
Great service and yes, I would definitely recommend to everyone to get their car serviced at Lake Wales Jeep Dealership. everyone to get their car serviced at Lake Wales Jeep Dealership. More
We are extremely grateful for the service we received. Savannah and the service manager took great care of us and made sure we got our problem fixed in an extremely timely manner. I highly recommend them. Savannah and the service manager took great care of us and made sure we got our problem fixed in an extremely timely manner. I highly recommend them. Thanks! More
Running a bait and switch. Add on website said $2500 cash back and 90 days no payment. Of course this won't apply to what you want. I told them to bring me the one it applies a Add on website said $2500 cash back and 90 days no payment. Of course this won't apply to what you want. I told them to bring me the one it applies and I'll buy that. Of course it's the wrong year and not on the lot. Lying when you know the other person knows you know its a lie is a slap in the face insult. Stay away. More
I am not one to post reviews, but if I can save someone the headache it will be worth it. The service department at this place has been ridiculous. STAY AWAY! I purchased a brand new vehicle off the show r the headache it will be worth it. The service department at this place has been ridiculous. STAY AWAY! I purchased a brand new vehicle off the show room floor and it experienced a pressure crack in the windshield (known Jeep issue). Took it back to the dealer to be addressed. 3 months later, 4 trips to the dealership for updated pictures (others were lost), countless amounts of calls and the crack is growing with no resolution. Then to be told it was denied due to 12 months, 12000 miles. HA! My Jeep was purchased in May and I currently have 11,933 miles. It was in the 9000 range when the original claim was made. When you attempt to speak to management, the phone line just rings. No care for customer service! Now the Jeep has rear end noises and I can only image what that process will be. More