Lakeland Genesis

Mark Skaggs was amazing. Very friendly and patient. Four stars were given due to the GSM Elvis. He was extremely rude and overbearing. Had it not been for Mark and the be Very friendly and patient. Four stars were given due to the GSM Elvis. He was extremely rude and overbearing. Had it not been for Mark and the beautiful Genesis I bought I would have walked away. When you spend a lot of money for a luxury vehicle, you expect excellent customer service. Elvis could learn a lot from Mark. More

Mark Skaggs was awesome. He really went above and beyond helping us with our Genesis GV80. I would recommend him to all of our friends. Very professional young man. He really went above and beyond helping us with our Genesis GV80. I would recommend him to all of our friends. Very professional young man. More

Tom was very patient and took time to answer all our questions. Very helpful with our GV80 purchase questions. Very helpful with our GV80 purchase More

I would like to acknowledge that Lakeland Genesis went above and beyond to do everything to correct my previous experience on April 24, 2023. I was pleased and overjoyed with the timely response and res above and beyond to do everything to correct my previous experience on April 24, 2023. I was pleased and overjoyed with the timely response and resolution for my situation. Thank you, Clay for your assistance. More

Very good personal service. Answered all our questions and followed up. We visited multiple Genesis dealerships and Lakeland Genesis easily won our business. Answered all our questions and followed up. We visited multiple Genesis dealerships and Lakeland Genesis easily won our business. More

What to say. COVID era car shopping is at best difficult! My wife and I had a specific car and color requirement. Tom Wolfe took our request a year ago. He contin COVID era car shopping is at best difficult! My wife and I had a specific car and color requirement. Tom Wolfe took our request a year ago. He continued searching for the specific vehicle we wanted throughout the year. Serendipitous chance dropped our exact requirement in his lap. He advised us immediately we purchased the car. Very pleased with his efforts. More

I have a Genesis G70 . .... These people don't know what they are doing in the service department. I would highly recommend that you visit another Genesis dealership with th .... These people don't know what they are doing in the service department. I would highly recommend that you visit another Genesis dealership with the true Genesis touch. I drove one hour away to Genesis of New Port Richey where their service representatives know what they are doing. AT the Genesis in Lakeland. I paid for an unnecessary service to my car that left my car with the same problem before the service was rendered. More

With in 2weeks we bought two 2023 GV70 from Tom , Torre & Lalkeland genesis need we say anymore Lu the manager & Abbu from ginana r were just awesome Best experience ever buying new car in last 25 years Lalkeland genesis need we say anymore Lu the manager & Abbu from ginana r were just awesome Best experience ever buying new car in last 25 years More

After purchasing our 2021 Palisade from Tom Wolf, we knew he was our guy when we started looking at the Genesis. He has been consistently responsive, patient, informative and friendly throughout the process he was our guy when we started looking at the Genesis. He has been consistently responsive, patient, informative and friendly throughout the process helping us with our decision to go with the GV80 Prestige. We are very comfortable recommending Tom to anyone looking for their next vehicle. More