
Lakeland Hyundai
Lakeland, FL
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3,304 Reviews of Lakeland Hyundai
Tim was great and did everything he could to make the experience pleasant. The manager and the finance guy just didn't seem to care or want to work with us to make a happy customer. Basically, they had t experience pleasant. The manager and the finance guy just didn't seem to care or want to work with us to make a happy customer. Basically, they had the upper hand and told us so flat out. I understand the market is what it is, but there is still room for diplomacy and tact. I was also unhappy with the "dealer add-ons" for the car that weren't explained more upfront about what all was included in the price charged. The lack of care also kept my brother from taking the time to purchase a $24,000 Elantra hybrid for his home owners association and pay cash for it, as he didn't feel any value to make the longer return trip because we were treated as a number and not a valued customer. More
Bill was friendly, knowledgeable, honest and patient with not just me but my four year son. Highly recommend. Thanks again Bill for being so great! not just me but my four year son. Highly recommend. Thanks again Bill for being so great! More
Probably had great product knowledge and was able to convince us that the Tucson was a superior product comparatively to the Nissan Rogue. Mike Polciniak helped us finish the deal with test drive and pa convince us that the Tucson was a superior product comparatively to the Nissan Rogue. Mike Polciniak helped us finish the deal with test drive and paperwork. Abu was great in finance. More
Tom is a good salesman he is working hard even 8 months ago we went there to first car after he still call check with us how we enjoy car that why we go back ty Tom also this time we went others salesman l ago we went there to first car after he still call check with us how we enjoy car that why we go back ty Tom also this time we went others salesman let us try genesis without question so we are thinking to buy genesis in future there 👍 More
This dealership was so welcoming, honest, and transparent throughout our entire experience. From booking the appointment with Alyssa to walking the floor, test driving and purchasing with Michael Plociniak. throughout our entire experience. From booking the appointment with Alyssa to walking the floor, test driving and purchasing with Michael Plociniak. The experience was absolutely painless and smooth. Michael went above and beyond to make us feel comfortable, evident by his transparency and flexibility. Very respectful and very personable! Thanks again! More