
Lakeland Hyundai
Lakeland, FL
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3,303 Reviews of Lakeland Hyundai
Outstanding sells and financial department Wesley Was great to work with and dealership was best experience we every had no nonsense and no time wasted love this place and Wesley Thank you all great to work with and dealership was best experience we every had no nonsense and no time wasted love this place and Wesley Thank you all More
Jim was a pleasure to work with . Very informative and professional . He was able to answer all our questions . The transaction was smooth and did not feel “pressured” Very informative and professional . He was able to answer all our questions . The transaction was smooth and did not feel “pressured” More
After a suboptimal experience at a different dealership, we could not be happier with Nick’s service! He was incredibly kind, patient, knowledgeable, and of course sincere. Nick is the kind of salesman that we could not be happier with Nick’s service! He was incredibly kind, patient, knowledgeable, and of course sincere. Nick is the kind of salesman that truly takes the time to understand what you are looking for in a vehicle and never once pushed us or pressured us out of our comfort zone. Though we decided to go with a different make of vehicle, we wish we could’ve taken Nick with us to each dealership we visited. Truly an exemplar employee and would recommend Hyundai Lakeland to anyone because of the experience we’ve had with him. More
The dealership was great everyone was friendly. Christian Woods was absolutely fantastic!!!! Chris went out his way to make buying my new car a pleasure. Chris even brought my Tucson to my house af Christian Woods was absolutely fantastic!!!! Chris went out his way to make buying my new car a pleasure. Chris even brought my Tucson to my house after the ceramic coating was done. Best car buying experience ever. Chris made the whole process a great experience. More
Hank and Shaun were great to work with. The entire team made the process seamless and my experience was so much better than I have had with other dealerships in the area. The finance rep wa The entire team made the process seamless and my experience was so much better than I have had with other dealerships in the area. The finance rep was amazing and extremely patient when reviewing the different options with me to get to the payment I needed. I look forward to doing business with them again when the time comes and have already referred others! Great experience and amazing staff! More
This review is for Genesis of Lakeland, which is in the same dealership at Lakeland Hyundai. Unlike the reviews here, our experience was beyond exceptional. TRULY. We wanted to buy two Genesis GV70 Sp same dealership at Lakeland Hyundai. Unlike the reviews here, our experience was beyond exceptional. TRULY. We wanted to buy two Genesis GV70 Sport Prestige. We live in Tampa, so we contacted Courtesy Genesis in Tampa. They weren't interested in our business as they never bothered to follow up with us. Then we contacted Crown Genesis in St. Petersburg. They must be so successful, that returning a phone call from a customer interested in buying two $60,000+ cars isn't worthy of a return phone call. So, we reached out to Genesis of Lakeland. What a world of difference. From the very first call, it was clear they cared about what we wanted and while most other Genesis dealers have no inventory, they just happened to have the two Sport Prestige GV70's in stock we wanted. They even agreed to hold two highly sought after SUV's until we could come Saturday. When we arrived, our sales person Brad Gupton, was waiting for us and to say dealing with him was amazing, is an understatement. He is very knowledgable on the Genesis brand, so he answered all our questions. Then to a test drive and he handed us the keys to a car without requiring he accompany us. Since we don't know Lakeland all that well, we suggested he come along. Then they appraised our trades and gave us top dollar for them and soon we we were negotiating the deal for the two cars, which they handled without any pressure. They made purchasing two High-End Genesis SUV's simple and fun. While they sent the cars to new car preparation, we signed the papers, added a few items, like fully silicone protecting the inside and outside and all was done while we were at the dealer. They had every option like all weather floor mats and cargo liner in stock. While we waited for our cars to be ready, they treated us to lunch in their own Cafe. And once the cars were ready, Brad walked us through all the features, including getting us connected to our phones and explained all the options we have. It was simply an excellent experience all around. We simply can't recommend them higher. Thank you Brad, for making this purchase very special. More
Jim was exceptional! He was very knowledgeable and thoroughly explained every feature of the vehicle. Very professional and kind. He was very knowledgeable and thoroughly explained every feature of the vehicle. Very professional and kind. More