Lakeland Toyota

Bait and switch. The "Cyber Monday " is a scam! Offer is only on 2020 which they don't even have per the sales manager. DO NOT BUY FROM HERE THEY TREAT YOU LIKE CRAP FROM THE SECOND YOU WALK IN !! So only on 2020 which they don't even have per the sales manager. DO NOT BUY FROM HERE THEY TREAT YOU LIKE CRAP FROM THE SECOND YOU WALK IN !! So first when I walk in the guy that greets us leaves in a few minutes. Get a manager and nice apologizes. Listens and gets a few vehicles ready and bam bait and switch in effect. Everything they advertised has absolutely nothing to do with what you are looking at. It's only 2020 models which they don't have. Was very clear on why I came in seemed like again just didn't want to be honest from the start. Do not buy a car from here. You will instantly regret it from the second you walk in! More

Lindsey Baker was wonderful! She kept working until the car was fixed. She was determined, persistent, and pleasant. I felt like she fought for me and understood the frustration I was having with my car. R car was fixed. She was determined, persistent, and pleasant. I felt like she fought for me and understood the frustration I was having with my car. Ray Adkins was also helpful and determined to fix my car and kept me abreast about what was happening. Great staff! Thank you! More

Mrs Baker gave exceptional customer service, her caring and kind character was super good, always a pleasure to speak with her about my vehicle maintenance.. and kind character was super good, always a pleasure to speak with her about my vehicle maintenance.. More

My salesman Joan… Did a great job very knowledgeable and friendly. The only thing I would say is it we bought a used vehicle 2019 it was the worst detail job I’ve ever seen… If it wasn’t for my salesman tak friendly. The only thing I would say is it we bought a used vehicle 2019 it was the worst detail job I’ve ever seen… If it wasn’t for my salesman take it upon himself to get it cleaned we would have been delivered a dirty vehicle ..Other than that the transaction went smoothly More

Terrible experience. An hour and a half for oil change and filter. Staff getting out of cars with no masks. Oil change in 1/2 hour is my expectation. and filter. Staff getting out of cars with no masks. Oil change in 1/2 hour is my expectation. More

They were great I called and they worked me in for my car service today. So I really appreciate them for that today. So thank you service today. So I really appreciate them for that today. So thank you More

Wayne Brokow did a great job for us.Scheduled us in the Wayne Brokow did a great job for us. Scheduled us in the time slot we wanted The service was completed ahead of the expected time Wayne Brokow did a great job for us. Scheduled us in the time slot we wanted The service was completed ahead of the expected time More

Service is not thorough. Twice I’ve had problems after a service because problems were not identified. Had battery and alternator replaced. About a month later cable under battery caused total dead car. Thi service because problems were not identified. Had battery and alternator replaced. About a month later cable under battery caused total dead car. This should have been identified w service. Had routine service. When I had brakes repaired At Toyota recommendation suddenly several new problems identified. These problems should have been identified during routine service. I only take car there now for emergencies. More

Kalee is a great customer service advisor. She has pleasant and manner,always willing to work and help the customer. She is willing to call and inform if there are any issues with the customers vehicl pleasant and manner,always willing to work and help the customer. She is willing to call and inform if there are any issues with the customers vehicle or service. More

Quick service as always, Blake kept me informed during my visit and insured my questions were answered. Dependable Toyota maintenance keeps me returning post warranty. visit and insured my questions were answered. Dependable Toyota maintenance keeps me returning post warranty. More