
Lakeland Toyota
Lakeland, FL
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Have been going to Toyota for everything for my truck since 2006. They are awesome to work with, honest, fast, helpful. Great place to do business. Ask for Baker she is great. since 2006. They are awesome to work with, honest, fast, helpful. Great place to do business. Ask for Baker she is great. More
My experience at Toyota of Lakeland was awesome!! I was approved in less then 30 minutes..Michele was the best salesperson!! Great experience will buy my next car there approved in less then 30 minutes..Michele was the best salesperson!! Great experience will buy my next car there More
Our car dealer Samuel, was very polite professional and educated in everything that we needed to know and he answered every question intelligently and clearly. I am very please with the car dealer and Toyo educated in everything that we needed to know and he answered every question intelligently and clearly. I am very please with the car dealer and Toyota thank you Rita Evans More
My car would not start. I had to have it towed in. I hope it is fixed. Wayne was very nice and helpful. The cashier was not very friendly at all. it is fixed. Wayne was very nice and helpful. The cashier was not very friendly at all. More
Clay Carey (service Rep.) is very nice and accomodating. All went well. I was given a loaner for the recall service. Very nice car n was notified when job was done. All went well. I was given a loaner for the recall service. Very nice car n was notified when job was done. More
Customer service was excellent my sales rep was excellent also the finance reps were excellent. Michelle Jones Michelle Drake and Mary . Just great people. Thanks also the finance reps were excellent. Michelle Jones Michelle Drake and Mary . Just great people. Thanks More
Great service department Jared was very polite and friendly and knowledgeable service was very quick and done well before the time expected will go again back to same service adviser friendly and knowledgeable service was very quick and done well before the time expected will go again back to same service adviser More
Service was very good. Service person very attentive. What’s extremely disappointing is the number of employees inside the building not wearing face masks. Appeared to be sales people. Clearly they don’ What’s extremely disappointing is the number of employees inside the building not wearing face masks. Appeared to be sales people. Clearly they don’t care about my safety or complying with city requirements. I won’t come back for service More
Vehicle was serviced in an hour which was the predicted time they gave me upon arrival. However, car was done and sitting out front while service advisor was on phone texting with my paperwork and keys sit time they gave me upon arrival. However, car was done and sitting out front while service advisor was on phone texting with my paperwork and keys sitting on her desk. “Baker” was rude when I approached her asking if she was ready for me to complete finally paperwork stating “I’m a minute when I’m ready” although car had been finished for 15 mins. More