Lakeland Toyota

I highly recommend Lakeland Toyota! My husband and I just purchased two cars from Troy and we love them! He made the selection process so easy! Troy really listens to what you need as a My husband and I just purchased two cars from Troy and we love them! He made the selection process so easy! Troy really listens to what you need as an customer and worked hard for us to have a smooth and enjoyable experience with the trade in and purchasing process. Everyone from the financial team, sales and service department were great! More

Had a great experience with my sales man Kawann helped me get the best deal on my 2025 Camry he was patient not pushy very informative great guy me get the best deal on my 2025 Camry he was patient not pushy very informative great guy More

Told Shelby that I was looking to come in to buy a specific vehicle after having a few other dealerships sell the vehicle I wanted before I arrived. Told her when I would be there and when I arrived s specific vehicle after having a few other dealerships sell the vehicle I wanted before I arrived. Told her when I would be there and when I arrived she had the vehicle fueled up at the front for us to go for a test drive. It was a blast to drive and I said I would buy it then provided she was able to get me out of the dealership in a certain amount of time. She was able to make it happen so I was able to pick my daughter up from school in time. She's even following up with the previous owner about some items I asked about. Major kudos to her as most places seem to not care after they have your money. Would work with her again on another deal in the future. More

Had the best experience here! The salesman, Dante was awesome! Very pleasant! Thanks again ! I will be recommending this young man and Lakeland Toyota! The salesman, Dante was awesome! Very pleasant! Thanks again ! I will be recommending this young man and Lakeland Toyota! More

So my mom has had the same car that she bought brand new 22 years ago from Lakeland Toyota. It just finally kicked the bucket. It really wasn’t worth investing any more into her. It ended up with 230,000 m 22 years ago from Lakeland Toyota. It just finally kicked the bucket. It really wasn’t worth investing any more into her. It ended up with 230,000 miles on it. Other than the faded paint, up until the end, it drove as good, if not better, as a new vehicle. So mom is definitely Toyota brand loyal. So I brought her in last night to look at a new vehicle. This was our experience. Ben Valich Salesperson: Ben and I started off on the wrong foot. The vehicle we had planned and went to see was no longer available. This put me on the defensive, which I'm sure Ben felt. But Ben managed to regroup and assist us in finding the perfect vehicle for my mother. He knew we were struggling during the deal and decision making process, so he used his resources and brought in his sales manager to assist. Buying a car, no matter the condition, is, and no matter what, a bit of a nightmare. It's a long term financial commitment, and when moneys involved, its personal. I myself have sold cars, and been in sales and customer service for over 30yrs. I understand the dance. I have high standards for customer service in my mind. And believe in fair, respectful, and honest, buisness practice. I’m firm, direct, and try to always be personable. Ben managed to diffuse my initial apparent irritation I had when our meet and great expectations went sideways a bit. He regrouped mentally, listened to our needs, and found a soulution. He used his support team very effectively, and was casual with us in his approach, while maintaining a great level of professionalism. He is a great asset to your location! Great job Ben! Clive Hunter, Sales Manager: Our salesperson, Ben, was great, but my mother is retired and lives on a fixed income, so she had a payment in her mind that she could not exceed. Ben went to Clive and he came into assist. Clive was amazing! He listened to my mother's needs and her limitations, and found the perfect vehicle for her. He exceeded our customer service expectations. His approach and demeanor were at a level not expected at a car dealership. He is the example of what a true sales manager should be. He had a team mate in need, he came in to assist, and he listened to the needs of the customer, and delivered. Great job Clive! Samuel Moncado, Finance manager: After 3hrs and 45 minutes at the dealership, working our deal, we were finally ready to move into the finance office. We were introduced to Samuel Moncado. Samuel looked young. Not like the stereotypical mid-40s, stressed out finance people I’ve dealt with in the past at other dealerships. It was apparent that Samuel was tired. He advised he had come in at 8am, and it was now 10:30pm. He had been pushing numbers, in front of a screen, servicing clients now pushing 14hrs straight. But fatigue had no impact on Samuels professionalism. He made sure to take the time to explain our deal, twice. He made sure we were aware of other options available that we might had wanted to take advantage of, and made sure we understood the benefits. He was so personable, so professional, and just a pleasure to work with. He is a true assist to Lakeland Toyota. Thank you, Samuel, for all you did for us! My mother is a young 74. She does not drive much any longer, most times I drive when she needs it. This will probably be the last vehicle she ever purchase. I want to again thank your entire team for welcoming us, servicing us, and being there for us in this endeavor. I personally myself am loyal to the Toyota brand, but after this experience, I will go out of my way to reccomend Lakeland Toyota to anyone who ask. Thank you again. More

Very good service on put hade of our new 2025 RAV4. Brian did an excellent job and we could not expect more from sales person. We were a bit disappointed on the trade-in offer on our 2013 Buick Ve Brian did an excellent job and we could not expect more from sales person. We were a bit disappointed on the trade-in offer on our 2013 Buick Verano with 22k miles in like new condition. In the future we will make arrangements to sell our car without trading it. Thank you Brian More

Kawann, Kawann, Kawann, is your go to guy! When I'm looking for a vehicle I like to just be able to look and then alert someone of what I would like to test drive rather than having someone ho When I'm looking for a vehicle I like to just be able to look and then alert someone of what I would like to test drive rather than having someone hover over me and try to sell me cars that I'm not interested in. Kawann respected that and gave me his card and said, "When you're ready let me know what you want to drive." I had no intentions on buying that day, but I did after I found a car that I liked. Kawann helped the entire process go smoothly and his manager, Clive, was nice as well. More

We had to make a short-notice purchase of a new truck when the engine on my current truck died. I picked out a new Tacoma on the Lakeland webpage and had a salesperson call me a few minutes later to set when the engine on my current truck died. I picked out a new Tacoma on the Lakeland webpage and had a salesperson call me a few minutes later to set up a test drive. My salesperson (Shelby) was fantastic. She walked me through every detail and really put me at ease during an extremely stressful day. After the purchase, I said I would have to come back later to pick up the new truck and bring them the old truck (if it would make the trip). Shelby instead drove the new truck to my house. She and another associate then drove my old truck away. This was AFTER they spent a considerable amount of time in my driveway, explaining the features of the new Tacoma to me and my wife. They didn't leave until they were sure we were comfortable. I will recommend Lakeland Toyota to anyone looking for a new vehicle, and will absolutely recommend they reach out to Shelby when they get there. More

David Moran our salesman was wonderful, he is a company asset. Manny the finance person was a fast talker & we were misled on features of the vehicle. Next time I renew my lease I will call ahead and make asset. Manny the finance person was a fast talker & we were misled on features of the vehicle. Next time I renew my lease I will call ahead and make sure I deal with David and request a different finance person. John O, the gentleman that did my paperwork was very understanding, kind and answered all my questions. He even gave me a snack because it was way past lunch time and close to dinner time More

Austin made my experience wonderful. It was the easiest car purchase I have made to date. He got me the car I wanted and took good care of me. I will be buying my next car from Lakeland It was the easiest car purchase I have made to date. He got me the car I wanted and took good care of me. I will be buying my next car from Lakeland Toyota. More