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Lakeland Toyota

Lakeland, FL

4.0
769 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 769 reviews

September 21, 2019

Excellent Great experience. Efrain was fantastic. We highly recommendCompleted when expected kept me informed and gave me recommendations. I have bought the c More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain
Sep 23, 2019 -

Lakeland Toyota responded

Thanks for taking the time to leave a review, Pat!

September 20, 2019

Almost 3 hours for oil change? No real reason given on why it took almost three hours for simple oil change. My service writer really didn’t even really do much, she didn’t do the More

by Robavacas73
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Several
Sep 20, 2019 -

Lakeland Toyota responded

Thanks for the review, Robavacas! We're interested in what we can do to make your next visit 5 star worthy.

September 20, 2019

Service Review It was a good experience. The service representative was friendly and easy to work with. It was a quick visit and had no issues so far. More

by Toyota review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvish
Sep 20, 2019 -

Lakeland Toyota responded

Thank you for the amazing review! We look forward to working with you again in the future.

September 19, 2019

Enjoyable Enjoy the people around there ,friendly and very helpful , have always liked being there and Comm. Coffee is outstanding, lived in La. 30 tears. More

by joyce c.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Ryder, gentleman at station 8.
Sep 20, 2019 -

Lakeland Toyota responded

Thanks for the wonderful 5 star rating, Joyce!

September 17, 2019

Quick & Accessible. Wayne at Station # 9 very courteous and efficient. In and out for standard all points inspection and tire rotation. Getting to dealership very easy vi More

by Ronbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
Sep 20, 2019 -

Lakeland Toyota responded

Thanks for taking the time to leave a review, Ronbo! We appreciate the kind words.

September 17, 2019

Purchase car Customer service first class and great deals! Salesman helped me with a great deal and he was trustworthy too. Definitely would recommend this dealers More

by Zeny123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight
Sep 20, 2019 -

Lakeland Toyota responded

Thanks for taking the time to leave a review, Zeny! We appreciate the kind words and recommendation.

September 16, 2019

Maintenance couldn’t be better. My appointment with Paul was professional and courteous. I was told how long I had to wait and it was done on time. More

by Like my car246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 20, 2019 -

Lakeland Toyota responded

Thank you for the wonderful review!

September 12, 2019

Sold my car from under me They have a very disorganized system. Test drove Saturday, they pushed for their financing. I'd rather use my credit Union I left with a purchase agr More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie
Sep 20, 2019 -

Lakeland Toyota responded

Thank you for taking the time to leave a review, Liz! We're sorry your experience at Lakeland Toyota was less than ideal. We'd like to hear more about your experience. Please reach out at your earliest convenience (863) 688-5451.

September 11, 2019

5000 miles service check Brandon was the person who met me at the service area and was very polite I asked him how long would it take for the service check he told me between More

by romancruiser0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon LaRock
Sep 11, 2019 -

Lakeland Toyota responded

Thanks for the 5 star rating and review, Cowboy12! We look forward to working with you again in the future.

September 10, 2019

Lakeland Toyota always takes care of me Went in for 70k service and to check my alternator after a dead battery. Amber Smith explained everything and had me in and out within the hour. Also More

by JAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Smith
Sep 11, 2019 -

Lakeland Toyota responded

Thank you for the kind words and amazing 5 star rating, Jad! We're pleased we were able to deliver you incredible service.

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