
Lakeland Toyota
Lakeland, FL
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Pleasant Very professional and very knowledgeable. Explained what was needed and informed me of the coat and time that was needed for everything to be accompli Very professional and very knowledgeable. Explained what was needed and informed me of the coat and time that was needed for everything to be accomplished. More
Excellent Customer Service I had a great experience at Lakeland Toyota. Hector helped me through every step of the way, was kind, patient, and made sure I got a great deal. He w I had a great experience at Lakeland Toyota. Hector helped me through every step of the way, was kind, patient, and made sure I got a great deal. He was awesome and I plan on telling everyone I know about my experience. I’m so excited about my new car! More
Quick, easy, and so polite Amber Smith made the experience delightful. She was knowledgeable, kind, and efficient. Truly a wonderful lady who went above and beyond what I was ex Amber Smith made the experience delightful. She was knowledgeable, kind, and efficient. Truly a wonderful lady who went above and beyond what I was expecting. More
Service on vehicle Courtesy and prompt answered questions seemed knowledgeable very helpful with helping me make choices about tires needed. Preformed requested service Courtesy and prompt answered questions seemed knowledgeable very helpful with helping me make choices about tires needed. Preformed requested services and did in an efficient and prompt manner More
Good experience Tonya Barber was available at the time of my appointment and wrote up the service report without delay.. The required service was handled efficiently Tonya Barber was available at the time of my appointment and wrote up the service report without delay.. The required service was handled efficiently and within a reasonable time. I appreciate the service I have received at Lakeland Toyota over te last 4+ years. More
Dissappointing Experince Overall Overall a disappointing used car purchase experience. We had viewed and test driven the vehicle on one day and went back the following day to complete Overall a disappointing used car purchase experience. We had viewed and test driven the vehicle on one day and went back the following day to complete the administrative and financial paperwork to conclude the purchase but this took 5 HOURS to complete. We were kept waiting for far too long. If it was not for the good condition of the vehicle and the fair price we would have walked out before completing the purchase. Also on taking the vehicle we discovered accessory items as shown on the window sticker being included in the price were not in the vehicle and having since contacted the salesman about this we are now being fobbed off with some lame story. Also at the time of delivery, although the vehicle was basically clean it had not been valeted or prepared for customer delivery. Overall a disappointing service from a manufacturer main dealer. More
Service I took my Toyota RAV4 in for maintenance appointment. I was told I would be waiting two hours. I was pleasantly surprised when my car was ready in 1 h I took my Toyota RAV4 in for maintenance appointment. I was told I would be waiting two hours. I was pleasantly surprised when my car was ready in 1 hour! More
Good service Just needed a basic oil change. Service was quick, employees were friendly, waiting room was comfortable. Price was decent. Could probably find cheape Just needed a basic oil change. Service was quick, employees were friendly, waiting room was comfortable. Price was decent. Could probably find cheaper, but prefer my car serviced by the dealer from which I purchased. More
Excellent service Tonya barber provided me with excellent service thank you very friendly communication was great sent a courtesy car out to get me very kind lady Tonya barber provided me with excellent service thank you very friendly communication was great sent a courtesy car out to get me very kind lady More
Salesman did a great job Great job took care of me went through finance fast came back they detailed truck thought salesman did great everyone one else was great will come bac Great job took care of me went through finance fast came back they detailed truck thought salesman did great everyone one else was great will come back More