
Lakeland Toyota
Lakeland, FL
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Our family dealership Ravi had helped our family in the purchase of several cars throughout numerous years. He is an excellent salesman that listens and cares about his cus Ravi had helped our family in the purchase of several cars throughout numerous years. He is an excellent salesman that listens and cares about his customers. Would and have recommend him to family and friends. More
Good service Oil change. Ended up doing other maintenance but well advised. Service advisor was professional, curtious, and atttentive. Came to find me when tim Oil change. Ended up doing other maintenance but well advised. Service advisor was professional, curtious, and atttentive. Came to find me when time was going to be 15 min longer than estimated. Appreciated that. More
Brandon Collins is amazing! Brandon Collins is an amazing sales person! He worked patiently with me during the whole car buying process. His knowledge and kindness were so apprec Brandon Collins is an amazing sales person! He worked patiently with me during the whole car buying process. His knowledge and kindness were so appreciated, He explained each and every process, all after showing me and test driving several vehicles. I love my 2019 Toyota Highlander! Thank you Brandon for everything! More
Friendly and patient Sales Dept We purchased a car on New Years eve, a very hectic day, but overall the experience was positive and efficient. We felt the sales people were working We purchased a car on New Years eve, a very hectic day, but overall the experience was positive and efficient. We felt the sales people were working hard for the customers. More
Brandon Collins Rocks Brandon was wonderful to work with. He was so kind and patient with my mother, even after 5 test drives, and his sense of humor made the car buying pr Brandon was wonderful to work with. He was so kind and patient with my mother, even after 5 test drives, and his sense of humor made the car buying process much less stressful!!! Thanks, Brandon, for getting her into a beautiful 2019 Highlander. You’re the bomb!!! More
Miss leading The internet team misleads and lies to get customers to the dealer ship. Took six hours to complete sale and did not give second set of keys. The internet team misleads and lies to get customers to the dealer ship. Took six hours to complete sale and did not give second set of keys. More
Wasted 3 hours, old business model of car sales. Came to purchase a car, had to play the run around game with management. Added fees at the last minute etc. Old business model of car sales, where the Came to purchase a car, had to play the run around game with management. Added fees at the last minute etc. Old business model of car sales, where the salesman has to run back and forth to the managers. Recondition fee added above what we were quoted, Came to buy 2018 Ford Explorer with 15k miles and no “reconditioning” had been needed or done. Not paying 2k for reconditioning!!!! More
Oil change They were quick, efficient, communicated effectively, good price with a coupon, will do it again, always professional and clean, I appreciate the qual They were quick, efficient, communicated effectively, good price with a coupon, will do it again, always professional and clean, I appreciate the quality of service always More
The Worst I don't have anything, I mean anything good to say about this dealership. Worst experience I've ever had! They are very aggressive and pushy! I don't have anything, I mean anything good to say about this dealership. Worst experience I've ever had! They are very aggressive and pushy! More
Very pleased with the service I was very pleased with my service in the time that I was in and out for getting my oil changed. My service advisor Amber Smith was very helpful, plea I was very pleased with my service in the time that I was in and out for getting my oil changed. My service advisor Amber Smith was very helpful, pleasant, polite, friendly and professional. More