Lakeland Toyota

Walk in I was worried that my simple oil change would take three to four hours without an appointment. They were out quickly and I left in less than two hours I was worried that my simple oil change would take three to four hours without an appointment. They were out quickly and I left in less than two hours.. More

Love purchase and this dealership My salesperson Hector was very attentive and listened to what I was looking for. Found me the perfect truck within my budget. The manager was polite a My salesperson Hector was very attentive and listened to what I was looking for. Found me the perfect truck within my budget. The manager was polite and helpful. The finance person explained everything in detail and gave me the best deal possible. Overall a very genuine team. It didn’t feel like your typical “car dealership” where you were left wondering if you found the best deal. I know I found the best deal. More

Service Advisor Positive Experience My service advisor Paul MacNeil was very helpful in getting me in quickly and taking care of my maintenance as set up as well as notifying me and taki My service advisor Paul MacNeil was very helpful in getting me in quickly and taking care of my maintenance as set up as well as notifying me and taking care of two recalls. Paul updated me throughout the process and is polite and helpful at all times. More

Great customer service. Enjoyed working with Brandon. He tried everything he could too get me a good deal. We talked and he made us feel comfortable. customer service. Enjoyed working with Brandon. He tried everything he could too get me a good deal. We talked and he made us feel comfortable. More

Excellent customer service by service representative It was very busy in service today but I was in and out in less than 2 hours - service rep friendly, knowledgable, and helpful - invoice was incorrect It was very busy in service today but I was in and out in less than 2 hours - service rep friendly, knowledgable, and helpful - invoice was incorrect and was corrected. More

Oil change I asked for a regular routine oil change and they gave me synthetic I have been to this dealership over the duration of 4 years and my car has always I asked for a regular routine oil change and they gave me synthetic I have been to this dealership over the duration of 4 years and my car has always gotten the same. I went to check out and my bill was higher then usual I told her Amber Case that it wasn’t the right oil. She then told me it was and that’s what was on my records and that the people before must have done it wrong. I paid for it went home and looked at my own records and lord behold it wasn’t the right oil like I thought. I’m very unpleased that I wasn’t asked to up my oil to something better and that it was done without my permission. I will not be back to this facility. More

Alignment service The employees were very friendly. The service was quick even with no appointment. The waiting area was nice and clean. Very nice dealership. I wou The employees were very friendly. The service was quick even with no appointment. The waiting area was nice and clean. Very nice dealership. I would recommend More

Awesome service Amber Smith did a great job taking care of my TOYOTA Tundra. Explained everything and let me know what options I have. Great service for the price. Amber Smith did a great job taking care of my TOYOTA Tundra. Explained everything and let me know what options I have. Great service for the price. More

Great Experience Great experience dealer was knowledgeable and helpful. He really helped me out. I will definitely recommend someone in need of a car. Great customer s Great experience dealer was knowledgeable and helpful. He really helped me out. I will definitely recommend someone in need of a car. Great customer service. More

Tire replacement ( blow out) and oil changes and 5,000 mile They were very helpful with the new tire. They didn't have it in stock, but got it there when they said they would. They did oil change put on new They were very helpful with the new tire. They didn't have it in stock, but got it there when they said they would. They did oil change put on new tire and did our 5,000 mile check and we didn't have an appointment. Came in because our tire blew out. More