
Lakeland Toyota
Lakeland, FL
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Great service Serviced has improved at this dealership. I expect service to be performed on my vehicle on the scheduled time or at least close to it. Otherwise why Serviced has improved at this dealership. I expect service to be performed on my vehicle on the scheduled time or at least close to it. Otherwise why would I schedule my service. Also important is length of time to complete service. The dealership met my expectations and service advisor Paul was courteous and professional. More
Kaleigh Smith above and beyond. I would come back because shecwent above and beyond to help locate my vehicle, connect me with the proper people to close a deal and fallowed up to I would come back because shecwent above and beyond to help locate my vehicle, connect me with the proper people to close a deal and fallowed up to make sure I was completely satisfied throughout my buying/trade-in experience. Thanks a million Kaleigh Smith. More
2 hour oil change It should not take two hours to have the oil changed. The service rep was great. But she didn't change the oil. Just to much time for oil change. It should not take two hours to have the oil changed. The service rep was great. But she didn't change the oil. Just to much time for oil change. More
Wonderful Very friendly and helpful! Great customer service! She helped us every step of the way and gave true advice to help us get our car safe to drive. Very friendly and helpful! Great customer service! She helped us every step of the way and gave true advice to help us get our car safe to drive. More
Best ever! Tonya Barber is a great asset for Lakeland Toyota. Very professional caring employee! I've never been treated with such respect and politeness. I hope Tonya Barber is a great asset for Lakeland Toyota. Very professional caring employee! I've never been treated with such respect and politeness. I hope that Tonya Barber gets an acknowledgement of being such a valuable employee. More
Great advisor! Great service and Robin was wonderful to deal with. Nothing spectacular with sales but Robin was great to deal with. I’ve had a few other advisors but Great service and Robin was wonderful to deal with. Nothing spectacular with sales but Robin was great to deal with. I’ve had a few other advisors but she was awesome. More
Took a little longer than I thought but got it done The service tech Robin is awesome She makes all the positive difference in a not so fun situation Waiting at a car dealership is not really a top of The service tech Robin is awesome She makes all the positive difference in a not so fun situation Waiting at a car dealership is not really a top of the list thing to look forward to She makes it bearable Pizza at noon would be the Best thing to top it all off😋🙂🍕🍕 More
TRD 4Runner - Very happy Found a brand new TRD 4Runner for a fair price. Transaction was smooth and easy. Trade-in negotiation was a little difficult but ended very fair and Found a brand new TRD 4Runner for a fair price. Transaction was smooth and easy. Trade-in negotiation was a little difficult but ended very fair and I was thrilled with overall purchase. Felipe was my salesman and he was very helpful through the whole process. He did an excellent job. I would definitely recommend Lakeland Toyota. The process was easy and their inventory was large. More
Engine sputters Got in and out quick and cheap! I will always come here for great service. Kevin came and spoke with me tohear exactly what my description of the pro Got in and out quick and cheap! I will always come here for great service. Kevin came and spoke with me tohear exactly what my description of the problem was. That says a lot. More
Paul McNeil in Lakeland Toyota Service is the BEST!! I’ve never been disappointed when I take my vehicle to Lakeland Toyota for service and Paul is the reason. In fact, I now ONLY go to Paul, and will wo I’ve never been disappointed when I take my vehicle to Lakeland Toyota for service and Paul is the reason. In fact, I now ONLY go to Paul, and will work around his schedule to make sure he’s the Service Manager that assists me. I am very process-oriented and I have to understand something well enough before I can make a decision. Paul has shown me endless amounts of patience with my 100’s of questions before I make a decision and has been wonderful at every turn. You want great service? Go see Paul. More