Lakeland Toyota

Maintenance My service representative,,Daniel Delgado was very friendly and professional getting the paperwork signed and my vehicle in the process. 45 minutes to My service representative,,Daniel Delgado was very friendly and professional getting the paperwork signed and my vehicle in the process. 45 minutes to an hour later the service was completed and Daniel had me on my way. Just another satisfactory trip to the Lakeland, Congratulation to Toyota for has this gentleman. More

I was warned to stay away, but I didn't listen I cannot speak on behalf of the service department - only the sales. My husband and I are very thorough car shoppers. We like to ensure that we have s I cannot speak on behalf of the service department - only the sales. My husband and I are very thorough car shoppers. We like to ensure that we have seen it all and have covered all bases. The first time we went to Lakeland Toyota we were helped by James and Manny Torres. We weren't offered prices that met our budget so we left. No big deal. Did some more shopping. A couple weeks later we checked out Nissan Jenkins and were given a price that was just slightly above our price range. We had to be walk away because of it. We knew, however, that if we wanted to go back the offer still stood. We decided to make a trip back to Lakeland Toyota to visit Manny again because he was so adamant about us coming back to see him if we wanted to look again. When we asked for him he was very short with us. It was clear he was annoyed. I guess because my husband and I aren't the ones to give into any deal they make. Manny then implied that we were lying about the previous numbers that were offer the couple weeks before. We explained to him that we were made a great offer at Nissan but we were really interested in getting a Toyota. He smirked and encouraged us to go ahead and take that offer since it was so great. I don't think he realized that it wasn't a game for us. He lost out on a purchase from us that day and any day in the future. I should have listened when a friend warned me of a simile situation. If you are the type of buyer to take the first offer made then they will LOVE you. But save yourself time... they don't like people who know their budget and want to stick to it. More

Very efficient service I arrived at Lakeland Toyota about ten minutes early for my 9:00 appointment for the 40000 mile service on our 2013 Highlander Limited. I was greeted I arrived at Lakeland Toyota about ten minutes early for my 9:00 appointment for the 40000 mile service on our 2013 Highlander Limited. I was greeted promptly and directed to my service rep, Ryan Joslin. Ryan was very friendly and professional getting the paperwork signed and my vehicle in the process. 45 minutes to an hour later the service was completed and Ryan had me on my way. Just another satisfactory trip to the Lakeland Toyota service department. My wife and I have purchased five vehicles from Lakeland Toyota, and haven't been disappointed to date. Thanks again Ryan for your attention and efficiency in getting my Highlander serviced properly and promptly. More

An Oil Change for the History Books I just had the most fantastic oil change of my life. I arrived ahead of time, was met by 4 or 5 representatives, who summoned my service rep. He came I just had the most fantastic oil change of my life. I arrived ahead of time, was met by 4 or 5 representatives, who summoned my service rep. He came out to meet me and get the process started. Did I say process? It was more like a dream as he ushered me into the inner sanctum of the service reps, gave me his pen to sign in three places, and told me to make myself comfortable for about an hour. And comfortable it was, the cushy leather seats in the spacious waiting area with big screen TVs,, music, and all kinds of sights and sounds to entertain me. Well, that didn't last long, because I took myself out to the showroom to sneak a peek at the new Priuses... Prii....more than one Prius, OK? I saw the perky new Prius C, the radical Prius Prius, and finally the Prius V. The V was the only one that didn't have the steering wheel screwed up with the design change where they have now put a 5 inch wide center spoke at the bottom of the wheel, so that I can't rest my hand at the center bottom while driving long distances. Well, no sooner did I pick up some brochures than they announced my name on the speakers that my car was ready. I zipped over to the service desk, signed in three places, and gave up my credit card. Totally painless and pleasurable oil change at Lakeland Toyota. Can't wait until it's time to bring my OTHER PRIUS in for a fantastic oil change and fill out two more surveys about my experience. More

Service Dept Have yet to have a bad experience at this service department, I always get good service but found Joe Hood to be exceptional on my last visit, saved m Have yet to have a bad experience at this service department, I always get good service but found Joe Hood to be exceptional on my last visit, saved me both time and money due to his experience and knowledge..Great Job Joe!! More

I highly recommend this dealer above all the others. I have never been more impressed with a dealership as I have with Lakeland Toyota. I feel as I have joined a special club. Each step from walking into I have never been more impressed with a dealership as I have with Lakeland Toyota. I feel as I have joined a special club. Each step from walking into the dealership to shop to having my new car serviced has been wonderful. I highly recommend this dealer above all the others. Charlene & Herb More

Service for Maintenance Daniel Delgado was my representative on my 55000 mile check up. I was in and out in record time, My car was ready and no damage to it in less time th Daniel Delgado was my representative on my 55000 mile check up. I was in and out in record time, My car was ready and no damage to it in less time then ever. Thanks for giving me my afternoon back! More

Best Toyota Dealership around Have always had the best service not only with repairs done right but w/my service rep-Michele Drake always keeping her customers best interests first Have always had the best service not only with repairs done right but w/my service rep-Michele Drake always keeping her customers best interests first- More

Great Service Quick, courteous and informative. I really appreciate the service provided by Jared Pacheco. My time was limited and they got me in and out within an Quick, courteous and informative. I really appreciate the service provided by Jared Pacheco. My time was limited and they got me in and out within an hour. More

Great service I found the gentleman I dealt with to be extremely polite and professional. Plus the service was efficient - got me in and out within 45 minutes for I found the gentleman I dealt with to be extremely polite and professional. Plus the service was efficient - got me in and out within 45 minutes for oil change and tire rotation plus safety inspection. Lobby is comfortable and spacious. Well worth the short drive there. More