Lakeland Toyota
Lakeland, FL
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Salesman was very helpful and informative Our salesman, TYLER BAILEY gave us his full attention in selling us a 2016 Rav4. He also showed us the newer Sienna xle Van (we traded in our 2008 S Our salesman, TYLER BAILEY gave us his full attention in selling us a 2016 Rav4. He also showed us the newer Sienna xle Van (we traded in our 2008 Sienna for this new car we did purchase.) He was very helpful and very knowledgeable about each car. He even dropped off an extra key to us so we didn't have to drive back to dealership to get it. We have dealt with this dealership since purchasing our 2008 Sienna Van with this dealership. Have used your service (oil changes, etc) and was very pleased with with the service department. Enjoyed our experience purchasing our new car also. More
Excellent Work Victoria Jimenez Victoria Jimenez provided excellent customer service, great attention. If you need a great customer service, I would recommend Ms. Jimenez as your Cus Victoria Jimenez provided excellent customer service, great attention. If you need a great customer service, I would recommend Ms. Jimenez as your Customer Service. Keep up the good work. More
Excellent service I am amazed at the excellence in service and how well they treat their customers. Lakeland Toyota and Paul Simmons are the best. I'm definitely glad I I am amazed at the excellence in service and how well they treat their customers. Lakeland Toyota and Paul Simmons are the best. I'm definitely glad I purchased my vehicle there and brought it for maintenance service as well, even when it is a little far for me. Thank you, Paul. I will be coming back! More
A-1 Service I had recently purchased a used 2012 Infiniti G37 sedan and was offered the courtesy detailing. When I drove in to the Service area, I was promptly g I had recently purchased a used 2012 Infiniti G37 sedan and was offered the courtesy detailing. When I drove in to the Service area, I was promptly greeted and signed in with Joseph Hood, Service Advisor. He advised the detailing would take approximately two hours. Even though the work actually took three hours, it was definitely worth the wait. The car was immaculate inside and out...detailed to perfection -- showroom quality! More
service at Lakeland Toyota My appointment was handled with courtesy and respect for my time. The service advisor, Paul Simmons was genuinely pleasant and reassuring that what w My appointment was handled with courtesy and respect for my time. The service advisor, Paul Simmons was genuinely pleasant and reassuring that what was to be performed by way of maintenance would be done professionally and efficiently. He offered his availability any time during my waiting period. He is friendly and likeable. More
Routine service I come from two counties away to do business with Lakeland Toyota. I find it to be well worth the trip. Paul Simmons was my service rep. on my las I come from two counties away to do business with Lakeland Toyota. I find it to be well worth the trip. Paul Simmons was my service rep. on my last service appointment. He took a lot of time to help me with information on my extended service agreement. He also explained everything that was done to my car. Toyota is currently making a quality product and Lakeland Toyota represents and markets the product better than most dealerships. More
Very good experience for the service maintenance I did get my car in the morning early and Daniel Delgado take care of me , very good service and fast since I was driving to Ft Myers after the serv I did get my car in the morning early and Daniel Delgado take care of me , very good service and fast since I was driving to Ft Myers after the service . Daniel let me know as soon as my car ready . You had a very outstanding service rep and this will make me come back for all the repairs and services I will need in me car. More
Bait & switch You get a good price quote. Then $2600 reconditioning fee is added. That's in addition to a $688 dealer fee. We've been to a lot of dealers since we w You get a good price quote. Then $2600 reconditioning fee is added. That's in addition to a $688 dealer fee. We've been to a lot of dealers since we were rear ended. Some pretty bad ones; none this bad More
Outstanding I took my daughter's Corolla in for the airbag recall. It was going into storage the next day for the summer and we were going back to Colorado the da I took my daughter's Corolla in for the airbag recall. It was going into storage the next day for the summer and we were going back to Colorado the day after that. They said it would be 3-4 weeks for the parts to come in due to the high demand but couldn't hold the parts for 3 months due to the timeline. Paul Simmons conferred with the service manager and they decided that due to my circumstances they would put me in for the repair today. They completed the service and had me out in about an hour. Can't ask for more than that. Much appreciated. More
Quick, easy service visit I called Lakeland Toyota to get a date for routine service, and Daniel Delgado got me a quick appointment. I used to hate taking my car in for service I called Lakeland Toyota to get a date for routine service, and Daniel Delgado got me a quick appointment. I used to hate taking my car in for service, but Lakeland Toyota has a smooth and efficient process. Daniel was a great service representative, and I appreciate dealing with someone who obviously enjoys their job and wants to please the customer. More
