Lakeland Toyota

We just purchased another car from this location. This time a Tundra. What a great experience, again. It was good the first time and this time it was like working with family. We got a great price on t time a Tundra. What a great experience, again. It was good the first time and this time it was like working with family. We got a great price on the truck, the paperwork was made tolerable, why is there so much paperwork to buy a car? I know that's the government and not the fault of these guys. But even the title transfer was made easy for us because of the helpfulness of the gal in the title department. I really appreciated how the manager, Rob took extra time to make sure that he got all the things we wanted on this truck. He searched high and low and when he found one for us, he still made it so we could afford it. Thank you so much. We just sent a friend there to get a new truck because of the great service we got and that's how I found this place as I was googleing the info to send him. Oh and the other thing that I thought was so nice was that while we were there I asked about something on the last car we had purchased and they couldn't answer it then. But a week or so later I got a big envelope in the mail from them with the manufactures info on the part. How nice was that? We'll be back when we need cars for the kids! More

Well, I was car shopping online and i put in a request for a SUV from Lakeland Toyota and they got back to me right away. So we got to talking over email. They answered my questions and told me they had t for a SUV from Lakeland Toyota and they got back to me right away. So we got to talking over email. They answered my questions and told me they had the vehicle. We got everythinig together and so when I arrived it was all taken care of. They had the vehicle just as it said. I was very pleased with everyone. They were all very friendly. We had a few laughs and they showed me around. Joe was a good salesman and very helpful. We are so happy with the Toyota we purchased. The 4Runner was a great bargain for us. We wanted an SUV and found the right one. More

The internet staff was most helpful. Price was great. They delivered it to me in another city on same day. Would recommend to a friend. Good experience. They delivered it to me in another city on same day. Would recommend to a friend. Good experience. More

Everything was great. They had the car I wanted and they gave me $2000 more for my trade than they gave me at two other Scion dealers. Give these guys a shot. gave me $2000 more for my trade than they gave me at two other Scion dealers. Give these guys a shot. More

To start this review, the most important thing to note is that I HATE buying cars. This time I decided to do it differently and use the internet for the bulk of my legwork before we ever stepped foot on a d that I HATE buying cars. This time I decided to do it differently and use the internet for the bulk of my legwork before we ever stepped foot on a dealer's lot. Enter Mike Ray and Joe Porter at Toyota of Lakeland. After I found the car we wanted, from there we received nothing but excellent communication and superb customer service. So, a formerly horrible dreaded situation is now something I'm okay with. They were honest, fair, and easy to deal with. The car is great and the transaction was simple. Can't ask for anything more! More

Excellent service, very attentive & a great purchase price! It was worth the drive to get there. I woule definitelt recommend them to everyone I know. price! It was worth the drive to get there. I woule definitelt recommend them to everyone I know. More

I had a great experience with the internet department. Mike Ray and Joe Porter were a huge help, but the other salesman were very pushy. I had such a good time dealing with the internet department that I Mike Ray and Joe Porter were a huge help, but the other salesman were very pushy. I had such a good time dealing with the internet department that I chose Lakeland Toyota instead of a dealership that was much closer to my location and it was completely worth it. As a first time buyer they were very helpful and walked me through the entire process. More

This is one of the worst dealerships in Lakeland Florida. The salesmen are always standing around waiting for their next victim. They are offended if you are just looking and will try to force you into buyin The salesmen are always standing around waiting for their next victim. They are offended if you are just looking and will try to force you into buying something you either can't afford or is not your choice. I remember when I wanted to trade my truck and they tried to sell me a used Toyota camry that had 4k on it and was crappy looking. They wanted almost sticker price and ran my credit through a million banks. Even after I had walked away from the sale originally, they tried to sell me a tundra when I specifically told them I wanted to get away from a gas guzzler. Very poor service and mediocre looking salesmen. More

Came in to have a wind deflector put onto my sunroof. Sunroof worked when I took it there. Picked up my car, sunroof does not work. Took car back. was told "Call it a coincidence, but such and such bel Sunroof worked when I took it there. Picked up my car, sunroof does not work. Took car back. was told "Call it a coincidence, but such and such belt broke. It will cost you $1200.00 to fix it, but because I like you, I will give you a discount. It will be $900.00. " I said no. Went to the manager (took me 3 days and several phone calls to get this xxxxx). Basically, he could give a crap, just show him the money. Took my car to Regal Honda, GUESS WHAT. Nothing wrong with my sunroof, just needed the debris removed and it works perfectly for FREE. Things that make you go Hmmmm. I warn you, don't do business with these crooks. More

We came to see and purchase a 2005 Honda odyssey. We had cash and title in hand for our trade in vehicle. We talked to Jerad twice on the way to the dealership (a 90 minute drive!!!), and he assured us tha cash and title in hand for our trade in vehicle. We talked to Jerad twice on the way to the dealership (a 90 minute drive!!!), and he assured us that not only was the car there but that he would have it pulled up ready for us. But upon arrival, surprise... Not only was the car not pulled up to the door, but there were no keys, nor did he look for them!!! He spent all his time trying to sell us another car out of our price range and not the kind of car we were looking for!!! This dealership has poor business practice!!! Now this Jerad has copies of our drivers licenses, and we never even drove a car!!! If you have a choice of dealership, stay far far away from this one!!! We will be turning them into the BBB!!!!! More