Lakeland Volkswagen - Service Center

They are efficient with the vehicles that they work on. It took alittle longer than what I was told, but they were also short handed. They kept me informed on the progress. Job well done. It took alittle longer than what I was told, but they were also short handed. They kept me informed on the progress. Job well done. More

The guys that helped me out were great. They were courteous, quick and professional. Thanks! They were courteous, quick and professional. Thanks! More

It’s the best place to get a car in Lakeland florida I would recommend going there would recommend going there More

It is improved tremendously but still need organization. I would go back if necessary Gio still has work to do. But he’s getting there I would go back if necessary Gio still has work to do. But he’s getting there More

Service on my Jetta went smoothly. Waited for my vehicle and it was completed on time. Waited for my vehicle and it was completed on time. More

My car unexpectedly broke down while on vacation in the area. We had just purchased it less than a month ago at another dealership so it was frustrating to be in the situation to begin with. But the mechan area. We had just purchased it less than a month ago at another dealership so it was frustrating to be in the situation to begin with. But the mechanics, specifically Matt Lindberg who handled my case, did all they could to get the parts ordered and repaired as quickly as possible so I could get home to my family. They communicated with me each step of the way. I have been impressed with the customer service from VW from purchase, roadside assistance, warranty, and repair! Definitely recommend. More

My 2017 Jetta brokedown on Interstate 4. I had to have it towed on a Sunday night to the dealer. Around 9:00 am I received a call from the service coordinator. He went over with me what had I had to have it towed on a Sunday night to the dealer. Around 9:00 am I received a call from the service coordinator. He went over with me what had happened and their process. Later that day, I received a call from him with a detailed explanation of the problem, associated cost and repair time. I gave them the go ahead. Two days later it was repaired. I am extremely satisfied and will happily return to them for my next VW. More

Getting my car serviced is always such a breeze with Lakeland Volkswagen. The techs and various support staff are very attentive and helpful. I really appreciate that they always try to maximize my warr Lakeland Volkswagen. The techs and various support staff are very attentive and helpful. I really appreciate that they always try to maximize my warranty and various plans to get me out the door with the least cost out of pocket. I am forever grateful to have met Michelle, purchased my vehicle from Lakeland Volkswagen, and get to keep going back. More

The Service Provider, Jeff Perard was very professional and knowledgeable. He informed me of things that I should possibly have done in the future and in detail. Told me what was done on my vehicle on the and knowledgeable. He informed me of things that I should possibly have done in the future and in detail. Told me what was done on my vehicle on the day that I was there. More

The guys at this particular dealership was very attentive. They were very helpful with fulfilling the needs my vehicle needed. When my parts where ready they called at reasonable time and help me s attentive. They were very helpful with fulfilling the needs my vehicle needed. When my parts where ready they called at reasonable time and help me schedule to get my vehicle fixed. More