Lakeland Volkswagen - Service Center

I stopped in unannounced due to a battery issue. They took me right in and took care of the issue. They never made me feel like I was inconveniencing them. Matthew was working alone and was hustling They took me right in and took care of the issue. They never made me feel like I was inconveniencing them. Matthew was working alone and was hustling to make sure everyone was taken care of timely. GREAT service. More

I will continue to repeat myself Jeff in service and the guys that work with him make my visits a perfect experience. Jeff always makes me feel like I'm a value customer! Being in retail I truly appreciate guys that work with him make my visits a perfect experience. Jeff always makes me feel like I'm a value customer! Being in retail I truly appreciate the genuine and sincere care I receive. More

My tdi had a warranty issue. I had to return the vehicle three times to have it repaired correctly. Even though it took them three tries and being very under staffed, my car is I had to return the vehicle three times to have it repaired correctly. Even though it took them three tries and being very under staffed, my car is running much better now. Awesome customer service. More

I was not sure about how my experience would be but it was grate . I didn’t know I was going to get the best kind of care & im so grateful for that kind of help was grate . I didn’t know I was going to get the best kind of care & im so grateful for that kind of help More

Jeff from service department he’s the greatest he knows how to check the customer and give good vibes I wish you had more service guys like him with a great attitude lovable respectful loyalty how to check the customer and give good vibes I wish you had more service guys like him with a great attitude lovable respectful loyalty More

Always have great service here. Very courteous and trustworthy that we are getting the best service. Very courteous and trustworthy that we are getting the best service. More

Dealer lost my vehicle and was very nonchalant about the situation. The service Advisor was also Very rude when question about my vehicle were asked. situation. The service Advisor was also Very rude when question about my vehicle were asked. More

Clean ,professional, friendly, great costumer service, comfortable waiting area,and the service department personnel very nice, I will recommend to any of my family and friends. comfortable waiting area,and the service department personnel very nice, I will recommend to any of my family and friends. More

Great dealership to work with, professional and efficient. Recommend. On time and thorough, excellent work. efficient. Recommend. On time and thorough, excellent work. More

From the moment I arrived the welcome was warm and inviting and the person I spoke was very knowledgeable and explained everything in great detail. inviting and the person I spoke was very knowledgeable and explained everything in great detail. More